The signage regarding the night entrance was misleading.. it suggested we looked for a black ‘door’ it took 30 minutes to understand it was a black box next to the front door..

Stayed in March 2024

Beautiful interior decor, thoroughly charming!

Stayed in February 2024

Saunas were sometimes cold even it was sauna time.

Excellent location, super good breakfast and nice staff.

Stayed in March 2024

Room was too hot, opening the window was good but the smoking area from the casino was almost directly below our balcony and so tobacco smoke and raucous conversations continued into the small hours. The hot water was a bit hit and miss.

Location and staff.

Stayed in March 2024

Nothing at all, had a great trip

Lovely old traditional hotel, excellent breakfast and fantastic staff. Couldn’t have wished for anymore.

Stayed in March 2024

Breakfast was fantastic, room and hotel was very nice and staff was very service-minded and friendly

Stayed in February 2024

There's only one gripe we had with the hotel, which was that the pillows were too squidgy and didn't prop your head up very well. I'm sure if you asked for another, the friendly staff would have got you as many as you needed. Also, book early! Prices go up quickly, and availability is limited. If you can lock a room in at a reasonable price, with free cancellation in case you don't need it, don't hesitate to book. It can become expensive.

Breakfast was delicious and there was plenty of choice. Staff were very helpful on reception and at breakfast. There was a trendy bar/restaurant connected to the hotel where they gave us a complimentary Aperol Spritz. Items on their menu were a little overpriced, though. The sauna was clean and had showering facilities with towels provided. The room itself was beautifully characteristic and traditionally Austrian, with wooden beams and art on the wall. The bathroom was clean, spacious and had the best smelling soap in the shower. Bed was comfy. Balcony had a decent view of the Hahenkamm. I'd highly recommend staying in the Goldener Greif because it's location is central to everything in town, and it's only a four minute walk to the main ski lift. There's plenty of restaurants to choose from, it's across from the Londoner (if the night life is your thing), and there's lots of shops and other amenities nearby. I would definitely stay here again.

Stayed in February 2024

Personally, I think breakfast could have done with a toaster but that is a very minor criticism.

Everything about this hotel is excellent. Very friendly welcome, clean and pleasant hotel, big warm rooms and a fresh appetising breakfast. The staff could not do enough for you. 2 minutes walk to a recommended ski hire outlet and a further 3 minutes to the main lift. Surrounded by great shops and lovely restaurants.

Stayed in January 2024

Limited parking on sight because it’s such a central location, therefore requires booking and is expensive..

Very warm welcome, polite and friendly staff. Ideal location. Comfortable accommodation and great breakfast.

Stayed in January 2024

Wifi wasn’t great. We asked if we could do some laundry and they were able to do for us however didn’t tell us that we would be charged only to find out when checking out we had to pay €70. This was a little disappointing as they forgot to tell us we would be charged for this.

Very clean, lovely staff, nice breakfast and excellent location

Stayed in January 2024

I would have liked to be able to adjust room temperature. It was a bit noisy at night with the club and I could hear people in other room. An additional pillow also would have been nice.

Staff was incredible. Selection was great

Stayed in December 2023

Nothing.

Central location with access off the main street. Excellent views of the Hahnenkamm mountain and piste from our room and the breakfast room and the hotel is only a short walk to the lift station. Breakfast is excellent and served in a lovely traditional room which is immaculate. The Hotel bar and restaurant is adjoined by a door operated by your room key, it is more modern, lively and a very enjoyable space to eat and drink until late. The Hotel and bar staff are excellent.

Stayed in January 2024

Weak wi-fi in my room

Location, friendly and helpful staff, beautiful interior

Stayed in August 2023

Location, excellent service.

Stayed in August 2023

Rooms too hot. No tea / coffee making facilities in the room.

Staff were very friendly and helpful. Hotel right in the centre of Kitzbuhel.

Stayed in July 2023

The only critique I would make is that the room was somewhat dark and some more lighting would be helpful.

Very well located close the slopes and the town. The staff though were the highlight for us.

Stayed in March 2023

Cigarette smoke from the street outside the hotel.

Breakfast good

Stayed in February 2023

Best location, super friendly staff, very good breakfast, nice rooms

Stayed in March 2023

staff, location, cleanliness and fabulous breakfasts!

Stayed in March 2023

Sauna area needs some updating.

Nice old building. Great breakfast. 5-10 minute easy walk from the lifts.

Stayed in February 2023

Unfortunately due to staff shortages, bar- lounge not open continuously. Attached restaurant Limited opening days. But lots of great restaurants nearby.

Great location. Staff could not try harder, very friendly.

Stayed in February 2023

Charming hotel. Very friendly and helpful staff. Relaxed atmosphere

Stayed in February 2023

I booked 4 month before, prices were ok then they became really expensive. The floor could be noisy since there is a door between every 2 units. The door was locked but still you could hear a lot.

Very friendly staff. Clean and warm facilities. The breakfast is delicious and someone would look after you and make an amazing coffee. For skiing only 5 minutes walk to ski lift would be sufficient. The trainstation is also 5 minutes away. So no need for a car.

Stayed in January 2023

cleanness

location and staff

Stayed in January 2023