8 Whiteman Street, Southbank, 3006 Melbourne, Australia
#14 of 208 hotels in Melbourne
Guests' ChoiceBased on 4919 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
9.2
Staff
9.2
Value for money
8.3
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 19, 2024
Mcmillan
AustraliaNothing
Luxurious
Stayed in May 2024
Reviewed: May 18, 2024
Giuseppe
AustraliaLiked
Good
Stayed in April 2024
Reviewed: May 16, 2024
Namrata
AustraliaReception staff could have helped with adding my crown rewards points even though I booked over booking.com. Realised booking.com didn't offer some of the freebies that were available with direct booking through crown. Also I specifically wanted river views from the executive suite but the windows were unclean from the outside which ruined the fotos and view a bit.
Clean and huge suite, friendly housekeeping staff and concierge service staff. Easy access to restaurants, fabulous location.
Stayed in May 2024
Reviewed: May 14, 2024
Carol
AustraliaHad heaps of places to eat and also shops
Stayed in May 2024
Reviewed: May 14, 2024
Kaye
AustraliaNothing
Location
Stayed in April 2024
Reviewed: May 14, 2024
Jessica
AustraliaAmazing facilities and location
Stayed in May 2024
Reviewed: May 13, 2024
Rachael
AustraliaWe don't drink alcohol and was given a bottle of complimentary wine for our honeymoon. Maybe a nibble platter would have been nice instead but we appreciate it.
Breakfast was amazing choice and very fresh and clean. Good service fast to clean up in the conservatory where we went both mornings.
Stayed in April 2024
Reviewed: May 11, 2024
Glenn
AustraliaThe windows in the room were a little dirty but not too bad.
The bed was very comfortable and the room service meals sensational.
Stayed in May 2024
Reviewed: May 6, 2024
Prescott
AustraliaGreat facilities, service & friendly staff
Stayed in May 2024
Reviewed: May 6, 2024
Nina
AustraliaBooked Crown as we were looking forward to swimming in the beautiful pool. Nothing was mentioned in the booking that the pool was closed. It was my 50th Birthday gift to myself and my family. I was very impressed and very unhappy. We had to tredge all thru the casino in our swimwear to use the pool at Metropol only to find our room swipe cards wouldn't let us up to pool level after reception said the cards would allow us. Had to varify ourselves with Metropol reception and they had to come give us access in the lift. Was not the birthday I had planned. Was very disappointed.
Loved the soft beds. Staff were very lovely.
Stayed in May 2024
Reviewed: May 6, 2024
Roqaia
AustraliaPaid parking
Comfortable
Stayed in May 2024
Reviewed: May 5, 2024
Gayle
AustraliaThe cost of valet parking, cheaper options nearby.
Fabulous room with everything you need for a luxurious stay in Melbourne. Great facilities and a variety of restaurants in the Crown complex. Breakfast was delicious.
Stayed in March 2024
Reviewed: May 5, 2024
Henry
United KingdomThe bathroom doors were quite heavy and a bit annoying to open and close but this is just a minor point. The swimming pool was also shut while we were staying at the hotel.
The room was incredibly spacious, clean and comfortable. I particularly liked the wardrobe area which was very easy and functional. The staff were also very helpful and friendly at the front desk which added a nice touch.
Stayed in April 2024
Reviewed: May 3, 2024
Kirby
AustraliaGreat
Stayed in May 2024
Reviewed: May 3, 2024
Joseph
AustraliaNothing
Excellent service
Stayed in April 2024
Reviewed: April 29, 2024
Nga
Australiagood location
Stayed in April 2024
Reviewed: April 29, 2024
Girish
AustraliaPool was temporary closed so we had to go in the building 1 block away
Crown Towers was a top class property and thoroughly enjoyed our stay. The facility , location, luxury comforts are all 10/10
Stayed in April 2024
Reviewed: April 28, 2024
Caitlin
AustraliaI sent an email a month in advance stating that I normally decorate the room for my partner but we were away for his birthday this year and I had a reply stating that the hotel would help me with this with no further cost but nothing was done in the room and nothing was in the notes at the desk, apart from that it was a lovely stay
I liked how pretty the building is inside and the views were very nice
Stayed in April 2024
Reviewed: April 28, 2024
Sheryl
AustraliaThe Carpet in room 1707 was very marked and needed Cleaning Badly.
Stayed in April 2024
Reviewed: April 26, 2024
Koon
SingaporeNA
Not applicable
Stayed in April 2024
Reviewed: April 26, 2024
Renee
AustraliaThe pool and steam room were closed 😟
Great location Very easy to valet park , check in etc Really good room service Gym was fantastic
Stayed in April 2024
Reviewed: April 25, 2024
Van
AustraliaPolite and clean
Stayed in April 2024
Reviewed: April 25, 2024
Amy
AustraliaMould in bathroom. Stained carpet. Peeling privacy screen on toilet and shower. Price of a coffee/hot chocolate -$9.50! No acknowledgment of special occasion as to why we were there.
Location. Concierge staff. Bed/pillows
Stayed in April 2024
Reviewed: April 25, 2024
Russell
AustraliaNothing comes to mind.
The view from our room was amazing, we were upgraded, which was a nice surprise, and the hospitality was great.
Stayed in April 2024
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