100 Murray Street, Sydney Central Business District, 2009 Sydney, Australia
#163 of 325 hotels in Sydney
Guests' ChoiceBased on 7184 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.7
Value for money
7.7
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 10, 2024
Laura
AustraliaThe staff all seemed to tell you different things, the lifts were soo slow (not enough for amount of rooms) check in was ridiculously slow and there were so many people in the reception area waiting to check in. You could barely move at one point
The view was amazing, breakfast was great good sized room and comfy bed.
Stayed in June 2024
Reviewed: June 10, 2024
Jessica
AustraliaThe bathrooms need a ventilation system and a mould clean
Location was great! Accessible
Stayed in June 2024
Reviewed: June 10, 2024
Dael
AustraliaWe had a clogged up drain in sink, room was done daily however missed topping up some linen and clean glasses. Asked 2 days in a row then gave up! Paid $400 plus a night to stay, probably wouldnt stay again. Wasn't happy overall!!
The breakfast was beautiful.
Stayed in June 2024
Reviewed: June 10, 2024
Steven
AustraliaInsane check in time. Every stay is the same. Line up for lifts at peak times is terrible. Had to use stairs after 20 minutes of full lifts and missing out. Line up for breakfast wasn't great either. But it's still a nice place. Nice rooms and good location.
Location.
Stayed in June 2024
Reviewed: June 10, 2024
Sarah
AustraliaUncomfortable beds Tv
Location
Stayed in June 2024
Reviewed: June 10, 2024
Robert
AustraliaOutrageous parking price!
Perhaps an update
Stayed in June 2024
Reviewed: June 9, 2024
Nicolas
GermanyYou could only have up to 3 devices connected to the WiFi at the same time
It was clean
Stayed in June 2024
Reviewed: June 8, 2024
Deborah
AustraliaBreakfast very spread out. Air con doesn’t work without room key card.
Location
Stayed in June 2024
Reviewed: June 8, 2024
Kylie
AustraliaNo issues
Good location and good value for money
Stayed in May 2024
Reviewed: June 8, 2024
Nikki
New ZealandBrilliant location near to Darling Harbour.
Stayed in June 2024
Reviewed: June 7, 2024
Jeferson
AustraliaPrice is more expensive if I compared with Ibis Hotel which is just next to Novotel :(
I like the bed it's big for me and really comfy when I sleep so it's perfect :)
Stayed in June 2024
Reviewed: June 5, 2024
Samhscott
AustraliaBuilding is showing its age a little. Bathrooms need updating. Shower was poor & old. Pool & gym not great.
Nice environment. Lovely staff.
Stayed in June 2024
Reviewed: June 5, 2024
Tracey
AustraliaAir conditioning didn’t work well
Location and breakfast
Stayed in June 2024
Reviewed: June 5, 2024
Amelia
AustraliaView
Stayed in May 2024
Reviewed: June 4, 2024
Mark
United KingdomThere were some cleanliness issues in the room and the lack of walkable stairs was a problem with lifts out of service
Location and bar/restaurant were excellent as were the front of house staff.
Stayed in April 2024
Reviewed: June 4, 2024
Amanda
New ZealandNo hotel information given at check-in in regard to hotel facilities, restaurant hours, wifi etc. Rooms can be very noisy at night with sound coming up from the bar area. Doors aren't sealed so light comes in aswell.
Great location and harbor views, great facilities with cafe for morning coffee and snacks, and bar area for afternoon drinks.
Stayed in June 2024
Reviewed: June 4, 2024
Teresa
AustraliaThere was no cold water to drink in fridge and only had one chair to sit at table
The view from room was nice
Stayed in June 2024
Reviewed: June 3, 2024
Shane
AustraliaPerfect location to stay for any conference or event at ICC Sydney
Stayed in June 2024
Reviewed: June 2, 2024
Tara
AustraliaStaff were exceptionally friendly and courteous. Service was five stars.
Stayed in June 2024
Reviewed: June 2, 2024
Jonathan
AustraliaSize of the room was good
Stayed in June 2024
Reviewed: June 2, 2024
Hanh
AustraliaI booked 2 rooms only one was available at 3pm check in time. The second room wasn't available till 4.15pm. I am very disappointed with that issue. Otherwise, everything else was good.
Facility was nice for price and location. Staff Anna was very helpful for check in.
Stayed in June 2024
Reviewed: June 1, 2024
Melanie
AustraliaBusy breakfast staff struggling to keep up
Great location friendly staff
Stayed in June 2024
Reviewed: June 1, 2024
John
AustraliaGreat facilities, breakfast, and location.
Stayed in June 2024
Reviewed: May 31, 2024
Nathong
AustraliaBathroom its doesn't suit for the room
I liked the size of the room and the bed
Stayed in May 2024
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