Skip to main content
  1. Hotel reviews homepage
  2. Australia hotel reviews
  3. New South Wales hotel reviews
  4. Sydney hotel reviews
  5. Reviews of The Capsule Hotel

Reviews of The Capsule Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

640 George Street, Sydney Central Business District, 2000 Sydney, Australia

#276 of 325 hotels in Sydney

Guests' Choice

Review Score

Based on 1390 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    9.0

  • Facilities

    7.0

  • Staff

    8.1

  • Value for money

    8.0

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: June 11, 2024

    8.0
    Great place to stay - would definitely stay there again
    • Business trip
    • Solo traveler
    • Deluxe Single Capsule
    • Stayed 2 nights

    There was nothing to complain about really, not in this price range. Everything was at least as good as I expected or better.

    The location of the Capsule Hotel is exceptional, as is the value for money. The hotel offers ready access to the sights of Sydney, and excellent cafes and restaurants.

    Stayed in June 2024

  • Reviewed: June 7, 2024

    6.0
    fair for the price
    • Leisure trip
    • Group
    • Mixed Capsule
    • Stayed 2 nights
    • Submitted from a mobile device

    Capsule was not able to close it

    Location

    Stayed in June 2024

  • Reviewed: May 27, 2024

    6.0
    It was ok.
    • Leisure trip
    • Group
    • Mixed Capsule
    • Stayed 3 nights
    • Submitted from a mobile device

    The toilets and showers were very old, some were broken and kinda nasty.

    I liked the capsule. It was comfy and warm.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    6.0
    Not bad place to stay.
    • Business trip
    • Solo traveler
    • Female Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress is thin and hurts my back, not comfy, maybe a little bit thicker and firm would be better, the rest all good.

    Closeby, clean, courteous staff

    Stayed in May 2024

  • Reviewed: May 23, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Female Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    That you can’t lock your capsule (apparently it is a fire hazard) but it was the main reason I booked a capsule for extra security and privacy. This should be noted prior to booking. You have lockers for bags but I would have like to have locked my capsule when I would sleep. And not all the features work inside the capsule.

    The location and the staff were helpful.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    Broken door and unlockable Out of order toilet. Mattress not thick enough.

    Ease to check in wifi and cooking facilities

    Stayed in May 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Single Capsule
    • Stayed 2 nights

    deluxe pod was spacious, good air con

    Stayed in April 2024

  • Reviewed: April 16, 2024

    6.0
    Ok
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from club one floor below till 1pm avoid Friday and Saturday nights partying

    First time a pod hotel Ok Need to have a torch to find controls or can use mobile light I would do it again Avoid Fridays and Saturday as club below has noise until 1pm

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    Good stay for a short period of time. Would go back.
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 3 nights

    Firm beds and the stairs getting up into the Capsule were so noisy.

    Well located in Sydney, close to Chinatown and other major attractions. Public transport nearby. Friendly staff.

    Stayed in March 2024

  • Reviewed: April 8, 2024

    8.0
    Great location and facilities for a decent price.
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, decent capsule and good showers. Staff were super helpful. Much better than I anticipated!

    Stayed in April 2024

  • Reviewed: March 19, 2024

    8.0
    I stayed only 2 nights and I would like to extend for 3 nights more but it pods was not available.
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff are so friendly and helpful and local super Al most everything ok

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe Single Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    Very good location, nice staff, clean area

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Great location, cheap prices
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    The capsules are a bit rickety. The bathrooms were soaking wet and could be a bit cleaner

    The location

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Nice aircon in room and capsule. Nice bathroom. Mattress is thin though
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress is thin, so can feel the base because it's thin. If they doubled the mattress topper would be perfect. Its manageable but could definitely be thicker. However the other capsule hotel is the same from memory, so what do u do???

    Nice and cool temperature aircon. Nice bathroom and toilet. Aircon in capsule, so you can get your own perfect temperature.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 6 nights
    • Submitted from a mobile device

    Capsules are too noisy when making any move inside

    Very convenient location. Nice shower and bathroom

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    If hot not fixed, Will not reconsider because can’t sleep with no hot shower. You left with either Sleep with freezing b
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 10 nights
    • Submitted from a mobile device

    I don’t get much hot shower. Big fail.

    Everything is good or reasonable good. The price is a bit high, but the with the location and convenience, it is still acceptable.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    7.0
    Good location
    • Solo traveler
    • Deluxe Single Capsule
    • Stayed 3 nights
    • Submitted from a mobile device

    I stayed in the deluxe rooms, only the bottom row. When you lay down you feel the floor beneath you, which makes sleeping less comfortable. Also my locker made a lot of noise, so it wasn’t a good idea to open it in the middle of the night.

    It was a really good location, everything was nearby. The staff was really helpful and friendly, the rooms were good. I would recommend some ear plugs, if your a light sleeper

    Stayed in March 2024

  • Reviewed: March 6, 2024

    7.0
    Nice and private, thin mattresses
    • Leisure trip
    • Couple
    • Mixed Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    Capsule doors pretty loud so I did wake a few times during the night. Main issue with the capsule was the super thin mattress - you can feel the bottom of the capsule through it so pretty uncomfortable.

    Nice to have a bit of privacy, the capsule was a bit of an upgrade from a hostel bed. Lighting and air con controls in each capsule. Showers and toilets were clean.

    Stayed in February 2024

  • Reviewed: March 4, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 1 night
    • Submitted from a mobile device

    The location is great! Easy for you to go anywhere!

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Great staff, great location.
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 6 nights

    Bed was fine enough, but if you're older or have a bad back I'd think you wouldn't be very comfortable. Could be a little cleaner, but fine enough for a short stay.

    Location was absolutely perfect. Easy access to cheap, reliable public transport to see most major attractions and it's easy enough to reach large venues (Accor etc). Staff were very helpful and accomodating. Staying in the capsule was a bit of a novelty!

    Stayed in February 2024

  • Reviewed: February 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 3 nights
    • Submitted from a mobile device

    Most electronics didn't work in the pod. Mattress is quite thin and hard. Only one toilet available because other was out of order

    Affordable, Central location, secure

    Stayed in February 2024

  • Reviewed: February 26, 2024

    6.0
    Convenient but not the most comfortable
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was very thin, one of my showers was cold after waiting for it to heat up for almost 10 mins, and my bed on the top bunk was right beneath the ceiling light, so the light shone through the plastic all night even when all my lights were off in my pod. There was also only one working toilet for the entire floor and most times I needed the bathroom I had to wait.

    Good privacy and very accessible location

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    The pods are cool but the beds suck
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 4 nights
    • Submitted from a mobile device

    The beds are very uncomfortable

    Great location in china town

    Stayed in February 2024

  • Reviewed: February 22, 2024

    7.0
    Overall good experience
    • Leisure trip
    • Solo traveler
    • Mixed Capsule
    • Stayed 2 nights
    • Submitted from a mobile device

    There’s nothing I didn’t like.

    Great location

    Stayed in February 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!