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Reviews of Zornitza Family Estate Relais & Chateaux

Zornitza Village, 2821 Melnik, Bulgaria

#4 of 18 hotels in Melnik

Guests' Choice

Review Score

Based on 115 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.6

  • Facilities

    9.6

  • Staff

    9.6

  • Value for money

    8.6

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: November 18, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I can't say that there is something not to like in the place.May be the menu in the restaurant 55 need to include more traditional food and vegan options,as there is a lot of Burgers and pasta choices(American style).The food was lovely ,just I don't personally eat this type of food

    .It's a very special place! The views are incredible,the staff is very polite and friendly,the rooms big enough and cozy!

    Stayed in November 2023

  • Reviewed: November 12, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Still thinking 🤔

    The atmosphere of walcomness and calm, easy-going time

    Stayed in November 2023

  • Reviewed: November 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Aestivum restaurant is overpriced, the food in the main restaurant is more delicious for me.

    The place is really lovely, nice and polite stuff, delicious food, good SPA facilities

    Stayed in November 2023

  • Reviewed: September 25, 2023

    10
    good relaxing atmosphere and privacy
    • Leisure trip
    • Family with young children
    • Villa (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted from a mobile device

    well kept and lots of privacy

    Stayed in September 2023

  • Reviewed: September 14, 2023

    8.0
    This is my second stay and unfortunately got disappointed as the bar was set high from past visits.
    • Leisure trip
    • Group
    • Villa (2 Adults + 1 Child)
    • Stayed 2 nights

    We had to wait for 20+ minutes for someone to appear and do our check-out. It seems there was shortage of staff. We could not get proper introduction when we arrived at the property and there was almost no explanation about the facilities, the wine yards, farm, Spa, etc.

    Food in the 55 bistro is great, the staff there is doing great job as well. The nature around the properly is awesome and views are stunning.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Professional personnel Amazing location SPA

    Stayed in September 2023

  • Reviewed: August 26, 2023

    10
    Incredible Place !
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Maybe the staff could clean windows and walls inside jet pool and salty pool more regularly. (It is a detail)

    Amazing place with very good installations and lots of comfort. The staff is super nice! Restaurants are very good and the breakfast incredible! Our room was very comfortable and spa/massages +++

    Stayed in August 2023

  • Reviewed: August 25, 2023

    9.0
    Relaxing, great views
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe needs more lighting outside in the gardens so people can walk or cycle in the night

    Amazing eatate, loved the stone cladding

    Stayed in August 2023

  • Reviewed: August 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Food options should have been better for the price, especially in the fine-dining restaurant.

    The room was superb as was the staff. Very friendly and accommodating. Amazing views. Very relaxing.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    10
    Just an amazing 3 days in this great place.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to add here. Everything was perfect.

    It is absolutely beautiful place. Great service and facilities. Staff is extremely friendly and professional. Outstanding experience.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Solo traveler
    • Villa (3 Adults)
    • Stayed 3 nights

    Insects, but stuff is very helpful and have medicament, if case you'll be interacting with insects too close :) Pets accommodation can be improved with adding bowls. Also, it would be great to have higher green fence in villas, so it will be possible to sunbathe naked :) Audio system and coffee machine are a bit tricky. Bed lined is fine, but can be updated. Would be nice to have a paper map of the area :)

    Truly amazing tailored experience. I got the impression that I spent 5 days in Italy or in French Provence. All aspects are well-designed and at the very high level (so different from my previous experience in Bulgaria). -- Gentle check-in with a taste of champagne, even my dog was offered a bowl of water. Thanks for letting my dog stay, especially considering that this is a fully grown collie. Villa interior design is extremely stylish, it was such a bliss to walk with bare feet on natural stone floors. Scent design and bathing accessories (with towels and bathrobes as well) are presented by Acqua dell' Elba, truly fascinating experience. Cleaning is provided daily (with updating minibar items and coffee for free). My fireplace was also refilled and ready to fire with no extra charge. -- Spa area is maintained very well and designed with natural stones, quiet, spacious and illuminated with natural light. Hot spring pool is organized as a natural pond, clean and lovely. -- The area of the estate is huge, so you'll be offered a bike to explore it. There are a couple of picnic places, organized with hammocks, glasses and wine, so you can take some rest during the exploration. -- Breakfast is organized as a buffet, contains everything you need and more, the view from the terrace is breathtaking. There is a gourmet restaurant on the estate for additional gastronomic adventures, which is managed by a chef who is in love with his job. -- The vineyard is hugging buildings, giving gets an opportunity to walk along the furrow with a glass of local wine. -- People who managing this place, a welcoming and nice, was participating in Relais & Châteaux course. Overall, the atmosphere of the place is so calm and relaxing, despite this, it feels like a lot of efforts (and money) has been invested in this project. So, I'd like to express my gratitude for the opportunity to visit this place and restore my strength with the energy of this magical place. Simply the...

    Stayed in August 2023

  • Reviewed: August 9, 2023

    10
    Perfect for romantic get away
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    Zornica Family Estate is a beautiful place. Very romantic and beautifully designed. When you are there it feels that you are in Toscana, but with majestic views of Rila and the Greek Rhodopi mountains. The food is amazing, very tasty and the service is truly 5-star. The SPA is very well done and made us feel very welcome. We were there just for one night, but felt that it was enough to get a proper rest from the busy day-to-day. Fifty Fifty house syrah wine blend is a MUST try, it is incredible.

    Stayed in July 2023

  • Reviewed: August 1, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Probably the price. But on the other way - it is unique place aware of its value.

    Amazing

    Stayed in July 2023

  • Reviewed: July 1, 2023

    9.0
    absolutely comforting, in a very quiet and refreshing environment and nature, with excellent service
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    Maybe (only maybe) the temperature of outside pool to be a bit lower, or, maybe a second pool with lower temperature

    Very good breakfast. Very good location

    Stayed in June 2023

  • Reviewed: May 28, 2023

    10
    Amazing place!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was fine and beautiful! The room is big and clean and the facilities are great! The food is very good and the staff are amazingly helpful and friendly! The surrounding area is also amazing and we spent hours walking around. we definitely will come back 🎊

    Stayed in May 2023

  • Reviewed: May 6, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    From the staff, food, wine tastings, and property- this place had it all. The highlight of our stay in Bulgaria.

    Stayed in May 2023

  • Reviewed: March 20, 2023

    10
    Wow. It was one of the best weekends for my family.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    The breakfast was rich and it had perfect choices of fresh food, local dairy products, excellent traditional specialties

    Stayed in March 2023

  • Reviewed: March 20, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    its all perfect there, really recommend the gourmet restaurant.

    Stayed in March 2023

  • Reviewed: February 25, 2023

    10
    Beatuful place, need to stay at least 2-3 days
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Did not found anything.

    Beautiful location, the staff is very attentive. Restaurant at very high level and Champlain as meeting bonus. At time of visit was not many visitors and we enjoyed feeling of luxury retreat with open hot pool.

    Stayed in February 2023

  • Reviewed: January 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Proud to have such a level of Hospitality in Bulgaria! Congrats to the whole team! U r setting an example

    Stayed in January 2023

  • Reviewed: December 12, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    absolutely amazing

    Stayed in December 2022

  • Reviewed: November 30, 2022

    8.0
    No value for money
    • Leisure trip
    • Group
    • Villa (3 Adults)
    • Stayed 2 nights

    The estate was really romantic, absolutely stunning in terms of nature and hospitality! The breakfast was great, however, the cleanliness of the facilities was not up to standard. The Spa in the hotel was not cleaned all day and other guests had left cups and hair all around the pools, that was unacceptable. The reception staff was not helpful at all, if we didn't read before coming to the estate we were not going to be aware about most of the things that were available to us. It was also rude that the day when we were checking-in the reception gave three ladies three wines as a compliment while they gave us only one during out check-out even though we were three girlfriends as well. We went on a tour around the estate which is free to all guests with a golf cart and the guy who showed us around was great! I truly recommend! Main restaurant was great, full with interesting dishes even though TOO salty for all of our tastes. Overall, the estate is great, we would recommend it if it were cheaper because you absolutely don't receive value for the money.

    Stayed in November 2022

  • Reviewed: September 9, 2022

    8.0
    comfortable
    • Leisure trip
    • Couple
    • Villa (3 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    The wine tasting was a trip to a room beside the accommodation a tour of the vineyards would have been appropriate.

    The spa and pool were fantastic the room was excellent.

    Stayed in September 2022

  • Reviewed: September 4, 2022

    10
    We had an excellent time!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    The hotel is located in a beautiful area surrounded by vineyards and with lovely views towards the Melnik mountains. The rooms are very spacious and very comfortable and there was great attention to detail (drink on arrival, fruit, chocolates etc). The staff were extremely helpful and were very understanding when we didnt quite have the room we booked, giving us an upgrade for the second night. The indoor swimming pool is beautiful and the estate is worth walking around. Breakfast was very good indeed and the bistrot restaurant was excellent - delicious and reasonably priced. Many of the ingredients are produced on the estate itself. We didnt try the gastronomic restaurant.

    Stayed in August 2022

Showing 1 - 25

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