30 Carlton Street, M5B 2E9 Toronto, Canada
#79 of 114 hotels in Toronto
Guests' ChoiceBased on 7316 hotel reviews
7.6Cleanliness
8.2
Comfort
8.1
Location
8.8
Facilities
7.7
Staff
8.4
Value for money
7.4
Free WiFi
8.2
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End of dialog contentReviewed: 11 June 2024
Olusola
NigeriaDidn't like the fact that the breakfast wasn't complimentary. Also there was the fire alarm going off at about 3am and no announcement was made to let people know whether it was false alarm and if we could go to our rooms etc
Liked the fact that I could easily get a taxi through the hotel. Very helpful security guy, forgotten his name. Also, the provision of a map to guide me was perfect.
Stayed in June 2024
Reviewed: 11 June 2024
Michelle
CanadaWhen we were trying to enter the garage for parking we had a difficult time. It wasn't working and the lady on the intercom yelled at us and made us feel embarrassed and very uncomfortable.
Stayed in June 2024
Reviewed: 10 June 2024
Vladimir
United StatesThe bathroom and the shower could be cleaner.
The stuff was friendly and helpful, room was good, location is great.
Stayed in May 2024
Reviewed: 10 June 2024
Marcos
PortugalNothing special to say
The comfort of the bed
Stayed in June 2024
Reviewed: 10 June 2024
Tina
United StatesBathroom is too small
Location and clean
Stayed in June 2024
Reviewed: 9 June 2024
Paula
United StatesParking garage was too tight
Comfortable
Stayed in June 2024
Reviewed: 9 June 2024
Andrea
United StatesRoad noise was more than expected.
Good location. Close to transit. Security guard Jacen was most helpful with giving us directions around the city.
Stayed in May 2024
Reviewed: 7 June 2024
Carole
FranceSwimming pool with cloudy water, 1 towel for 2 in the bathroom… 1 bath robe … and hair in the shower
Location and size of the bedroom
Stayed in June 2024
Reviewed: 7 June 2024
Griffin
CanadaClose to hospital
Stayed in March 2024
Reviewed: 7 June 2024
Gary
CanadaNicely renovated since last stay.
Stayed in June 2024
Reviewed: 7 June 2024
4
CanadaWe had issues regulating the temperature in our room. The thermostat wouldn’t hold on the desired temperature and it was too hot I felt it was overpriced for what we received. Our carpet was not clean around the base of the bed. I found a cracker from a previous guest.
The staff were exceptional. Helpful and kind. The beds were comfortable. Shower had good pressure.
Stayed in June 2024
Reviewed: 7 June 2024
Diane
United KingdomNo help with transporting luggage. Only there for overnight stopover due to flight delay, so nothing more to comment on.
Efficient check-in. Pleasant, polite reception staff. Room clean, quiet & comfortable. Early wake-up call booked. Info given for accessing taxis in the morning. Directed to elevators & room.
Stayed in June 2024
Reviewed: 5 June 2024
Benjamin
CanadaCleanliness could've been better. Beds are also very soft which can cause issues for some people over time.
Nice location and affordable price.
Stayed in April 2024
Reviewed: 5 June 2024
Nader
Egyptgreat location comfort bed clean hotel
Stayed in June 2024
Reviewed: 4 June 2024
Knt
United StatesThe price was a bit expensive for the small room but it may be reasonable for this location.
Great location close to the Metro station, supermarket and many restaurants including Japanese Udon or Sushi.
Stayed in June 2024
Reviewed: 4 June 2024
Kh
SingaporeIt was stated during booking that no need to pay in advance but many months prior the hotel started to charge our credit card then revert the charges causing misunderstanding. Then suddenly there was another smaller charge which went through & upon our arrival we were over charged & upon our query, we were told it was for accidentals. This type of accounting is messy & confusing. Other hotels we stayed in charged upon booking then if neccessary will collect a small amount for accidentals which will be reverted upon checking out. This way is plain & simple
Staff was helpful in checking us earlier, the location was superb
Stayed in May 2024
Reviewed: 4 June 2024
Jody
CanadaPrice, but hotels are all so expensive
Location was excellent. Close to all transit and right downtown Toronto
Stayed in May 2024
Reviewed: 4 June 2024
Ou
CanadaPrice is a bit high.
Location is most likely to be a good place.
Stayed in June 2024
Reviewed: 4 June 2024
Leigh
Isle of ManBeing in downtown there are a number of homeless people on the streets around the hotel. It didn’t really affect us too much and we just didn’t walk around late at night / too early in the morning and got a taxi back if we needed to.
The location is perfect being central and within walking distance to lots of main tourist attractions. The staff were very nice - they also let us check in early without additional fees. The bed was really comfy and the room was really spacious. We also liked the fact you need a room key card to access the floors in the lift.
Stayed in May 2024
Reviewed: 3 June 2024
Pamela
United KingdomThe noise
Staff were extremely helpful, especially Darryl in the bar. Nothing was too much trouble
Stayed in May 2024
Reviewed: 3 June 2024
Linda
United KingdomThe room we had was a disability room , which was the only room left on booking.com the room was pretty dark but we managed for our stay . Would recommend this hotel
Location was excellent, subway was nearby . Comfortable room for four nights
Stayed in June 2024
Reviewed: 3 June 2024
Andrea
CanadaYou were not able to turn off the AC, which meant the room was too cold.mm
Nice hotel which is conveniently located to most walkable attractions, and the Loblaws is practically next door.
Stayed in May 2024
Reviewed: 2 June 2024
Margarita
United StatesA bit far from the principal attractions. And also, I booked the hotel with breakfast through booking, and in the booking voucher wasn’t include.
Clean and confortable
Stayed in May 2024
Reviewed: 2 June 2024
Jasper
NetherlandsNice location, had the car parked close by. Shower was great and the room comfortable.
Stayed in March 2024
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