18304 100 Avenue, T5S 2V2 Edmonton, Canada
#12 of 82 hotels in Edmonton
Guests' ChoiceBased on 373 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.7
Staff
9.3
Value for money
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 11, 2024
Steve
VietnamN/A
Enjoyed the breakfast. Location was fine
Stayed in June 2024
Reviewed: May 29, 2024
Victoria
CanadaOk
Stayed in May 2024
Reviewed: May 25, 2024
Shane
CanadaThe staff will check on your stay by sending you a text and ask if you need anything they are amazing.
Stayed in March 2024
Reviewed: May 15, 2024
Demers
CanadaThe pool was my favourite part, breakfast was wonderful too.
Stayed in May 2024
Reviewed: April 26, 2024
Morissette
CanadaSo clean and amazing! Hotel was perfect for our family! Would definitely recommend.
Stayed in March 2024
Reviewed: April 5, 2024
Alexey
CanadaBooking.com made reservation 1 bedroom room for 3 adult people. They did not contact me to update it and rejected to make a rebate for my inconvenient.
Personal in hotel was perfect. Breakfast was good enough for this money. The location of the hotel is not bad.
Stayed in March 2024
Reviewed: March 25, 2024
Amy
CanadaHot tub was luke warm. Bedding could of been nicer. I didnt like how the sink for the bathroom was in another room
That the pool area was open till midnight. All night coffee. The room was spacious
Stayed in March 2024
Reviewed: March 23, 2024
Rebecca
CanadaThe pool was down for emergency maintenance and that was the main reason we booked this hotel, so the kids were very disappointed.
Beds and pillows were very comfortable!
Stayed in February 2024
Reviewed: March 11, 2024
Diana
Canadapeople and facility
Stayed in March 2024
Reviewed: March 11, 2024
Farzaana
CanadaThe cleanliness of the room The house keeping service The service at breakfast (rude male server)
The pool The room size The front desk service
Stayed in March 2024
Reviewed: March 4, 2024
Darlene
CanadaStains on the ceiling in the room.
Stayed in March 2024
Reviewed: February 27, 2024
Rachel
CanadaLocation, free breakfast, nice rooms, stand alone shower.
Stayed in February 2024
Reviewed: December 31, 2023
Ramone
CanadaThe breakfast was awesome
Stayed in December 2023
Reviewed: November 18, 2023
Kirsten
CanadaThe sliding door to the bathroom didn’t close properly and let in sound and light from one room to the other.
Great location near West Ed and main arteries. Breakfast was ample and the hot items changed daily. Gym was very well equipped. Front desk and kitchen staff were terrific.
Stayed in November 2023
Reviewed: November 5, 2023
Brett
CanadaThe pool was closed for the second day of our stay which we weren't aware of at time of booking
Huge room as we are a family of five. Shopping for a few days and we were at WEM in 10 mins or less which was handy
Stayed in September 2023
Reviewed: October 29, 2023
Maclean
CanadaNo restaurant.
Free breakfast
Stayed in October 2023
Reviewed: October 29, 2023
Stephanie
CanadaBeds were uncomfortable Bathroom seemed dirty
Pet friendly Location Staff
Stayed in October 2023
Reviewed: October 10, 2023
Danielle
CanadaMany breakfast items were out when I arrived at 830am but it was filled up within a few minutes
Very clean, comfortable bed
Stayed in October 2023
Reviewed: September 23, 2023
Janet
New ZealandPool was not Open twice
Spacious band good staff v
Stayed in July 2023
Reviewed: September 17, 2023
Duc
CanadaSo good
Stayed in September 2023
Reviewed: September 16, 2023
Shane
CanadaMy family and I always stay at this location as the from desk is alway checking on you to see if you need anything or your enjoying your stay!
Stayed in July 2023
Reviewed: September 11, 2023
Melanie
CanadaThe pool is not open, no microwave oven. The bathroom floor is kind of dirty.
The bed is cozy and clean.
Stayed in September 2023
Reviewed: September 8, 2023
Shabnam
CanadaPillows are not comfortable.
Clean, helpful staff, spacious room
Stayed in September 2023
Reviewed: September 7, 2023
Robert
CanadaEverything was fine .
Quiet, clean staff best quality assurance. I would say somehow we were inadvertently placed in a handicap room . Our expectations were met however with high standards an quality assurance of the hotel.
Stayed in August 2023
Paris, France
Moncontour, France
Queensferry, UK
Rimini, Italy
Gizzeria, Italy
Vienna, Austria
Kolkata, India
Nová Role, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content