Reviews of Town Inn Suites Hotel 3 stars
620 Church Street, M4Y 2G2 Toronto, Canada
#69 of 113 hotels in Toronto
Guests' ChoiceReview score
Based on 3033 hotel reviews
7.8Score breakdown
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Cleanliness
8.1
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Comfort
8.2
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Location
8.7
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Facilities
7.7
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Staff
8.7
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Value for money
7.6
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Free WiFi
7.8
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Reviewed: 9 May 2024
Michael
Finland13 reviews1 helpful vote7.0“Brill staff, awful breakfast”- • Leisure trip
- • Family with young children
- • Deluxe King Suite
- • Stayed 5 nights
Breakfast - that must be some North American thing. Clearly not up to scratch compared to international standards. The breakfast times are ludicrous for holidaying guests (closes at 09:00!). Only coffee/tea, fruit, jogurt and croissants are available. Seems like a joke not wortht he money or time. Also: everything is throw-away. This means that spoons and knives are single use plastic! Are we still in the 1980s? The knives also had sharp corners at the handle. Furthermore, for a hotel this size, the breakfast room was a joke - sitting no more than 18 people at a time.
Really excellent staff, large comfortable rooms, superb bed and our own kitchen (though we had no use for that). The aircon was easily controlled manually and really effective. Would have liked to have access to the balcony too.
Stayed in April 2024
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Reviewed: 4 May 2024
Göran
Sweden12 reviews8.0Very good- • Leisure trip
- • Group
- • Deluxe King Suite
- • Stayed 2 nights
The breakfast venue. Too little room and crowded in the mornings
Stayed in April 2024
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Reviewed: 3 May 2024
Carlene
United Kingdom6 reviews2 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Deluxe King Suite
- • Stayed 6 nights
- • Submitted via mobile
Location is great, for people who like to walk.
Stayed in May 2024
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Reviewed: 1 May 2024
Williams
United States2 reviews1 helpful vote8.0“Like having your own quiet apartment close to lots of food options. 20-30 min cab ride to theater”- • Business trip
- • Solo traveller
- • Deluxe King Suite
- • Stayed 2 nights
- • Submitted via mobile
I didn’t know the property was being renovated and it was strange to get in an elevator covered in moving blankets. The breakfast area was tight - especially on Saturday morning- people were impatient and I gave up trying to get myself a coffee as people kept cutting the line. I wish it was closer to downtown as travel by taxi was required & costly.
Really nice suite with full kitchen; lots of space and quiet. The staff was very nice and helpful. Coffee and continental breakfast was free and convenient to have in the lobby. The concierge called taxis for me which made getting around town easier.
Stayed in April 2024
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Reviewed: 1 May 2024
Janie
Canada1 review9.0“Perfect for 3 nights”- • Leisure trip
- • Solo traveller
- • Deluxe Suite
- • Stayed 1 night
- • Submitted via mobile
Crowded breakfast room
Location
Stayed in April 2024
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Reviewed: 29 April 2024
Cesare
Italy51 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Deluxe King Suite
- • Stayed 5 nights
confortable accomodation on the 24th floor. king size bed, nice view, lot of space, well equipped kitchen, very friendly and helpful staff
Stayed in April 2024
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Reviewed: 29 April 2024
Catena
Canada1 review8.0“Overall it was really good”- • Business trip
- • Family with young children
- • Deluxe King Suite
- • Stayed 1 night
- • Submitted via mobile
Older building. Use to staying in chain Hotels
The price. It was good. Old building but the renovation was good. Breakfast was good
Stayed in April 2024
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Reviewed: 27 April 2024
John
Canada35 reviews4 helpful votes9.0“Overall, a great place”- • Leisure trip
- • Solo traveller
- • Deluxe Suite
- • Stayed 3 nights
- • Submitted via mobile
1970s decor.
Location, good value, spacious suite with full kitchen. Excellent value for downtown Toronto.
Stayed in March 2024
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Reviewed: 26 April 2024
Michail
Greece33 reviews7.0Good- • Leisure trip
- • Couple
- • Deluxe King Suite
- • Stayed 4 nights
breakfast.
location
Stayed in April 2024
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Reviewed: 26 April 2024
Carlisle
India8 reviews9.0“value for money”- • Business trip
- • Solo traveller
- • Deluxe King Suite
- • Stayed 6 nights
Minimalistic breakfast - croissants, tea / coffee, orange juice and if lucky a fruit or muffin. Nothing more. Also the breakfast place gets very crowded due to size of a mere 20 sq mtrs and food runs out fast. SO you need to fill the plastic plate and take it to your apartment.
Extremely helpful staff. Exceptionally well maintained and cleaned. Fairly well located for restaurants and convenience stores.
Stayed in February 2024
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Reviewed: 25 April 2024
Bette
Canada23 reviews1 helpful vote9.0“Most affordable for the quality of room, and of location, full”- • Business trip
- • Solo traveller
- • Deluxe Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted via mobile
Complete suites, location and breakfast included.
Stayed in April 2024
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Reviewed: 25 April 2024
Ruslan
Ukraine8 reviews8.0“Good”- • Leisure trip
- • Family with young children
- • Deluxe Double Studio
- • Stayed 1 night
- • Submitted via mobile
Dirty ventilation
Big and nice room
Stayed in April 2024
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Reviewed: 22 April 2024
Ifeatu
Nigeria20 reviews1 helpful vote7.0“Very adequate for Downtown Toronto”- • Leisure trip
- • Solo traveller
- • Deluxe King Suite
- • Stayed 6 nights
- • Submitted via mobile
The small breakfast room and limited breakfast spread of croissant, yoghurt, cupcake, coffee / tea and fruits only. Need include protein e.g eggs, bacon etc No curtain or blinds on balcony door
Proximity to substation, shops and eateries Adequate apartment space - well equipped kitchen and comfortable bed
Stayed in April 2024
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Reviewed: 21 April 2024
Angie
Malaysia61 reviews3 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Deluxe Suite
- • Stayed 3 nights
- • Submitted via mobile
Breakfast room is too small breakfast quality can be slightly improved. Wake up by knocking and banging sound at 4am to 7am from the floor above.
Location and helpfulness of staff members
Stayed in April 2024
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Reviewed: 19 April 2024
Barry
Australia4 reviews8.0“A good value for money apatment a few things need doing but we enjoyed it.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The shower was leaking on floor, coming up from tiles, we reported it.
Good value for money, staff were excellent
Stayed in April 2024
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Reviewed: 19 April 2024
Olga
Ukraine5 reviews1 helpful vote8.0“It was okay, decent stay, I wish it was not that expensive but maybe I am not used yet for local prices 😅”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The balcony was closed, and the hair conditioner was strange, I didn’t know if it was ok. One bed was shaking when you move, bumping the floor.
It was nice and clean. Enough space for two people. Location is good.
Stayed in April 2024
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Reviewed: 17 April 2024
Javier
Spain48 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Continental Breakfast was included in the price, however, there was not even bread or any warm food and the room did not cater for space to accomodate guests, having to grab and good the little offer for breakfast.
Spacious and well equipped accommodation.
Stayed in April 2024
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Reviewed: 16 April 2024
Kaelyn
Canada4 reviews9.0“Good value for price and location is fine”- • Leisure trip
- • Group
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The breakfast was very very small with just croissants muffins and bananas
The location was good and the rooms were very spacious and well eqipped
Stayed in April 2024
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Reviewed: 16 April 2024
Vanessa
Canada4 reviews9.0“Will return for sure though !! 👍”- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted via mobile
Nothing except my bedside light was broken 😞 and I couldn’t read like I always do before going to sleep.
Location & and easy walk to many restaurants.
Stayed in April 2024
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Reviewed: 15 April 2024
Heather
Canada11 reviews8.0“Good escape for the day”- • Leisure trip
- • Group
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Parking garage needs arrows or signage as cars were coming and going all over to try and get out
Friendly helpful staff
Stayed in April 2024
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Reviewed: 15 April 2024
Dave
Canada88 reviews8 helpful votes8.0“Good value for a downtown Toronto room”- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted via mobile
Sometimes parts of downtown Toronto may not be safe or comfortable
Great price for being right downtown. Due to renovations, we were bumped up to a penthouse room.
Stayed in April 2024
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Reviewed: 9 April 2024
Mariana
Argentina1 review8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe King Suite
- • Stayed 7 nights
- • Submitted via mobile
The elevators took too long, breakfast dynamic (only few tables for lots of people)
Location, cleanliness, comfort, space.
Stayed in April 2024
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Reviewed: 8 April 2024
Danielle
United States1 review1 helpful vote9.0“We liked having the suite, it gave us our own personal little space and was more home like. But if there are other suite”- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 3 nights
- • Submitted via mobile
The heater in the main room didn’t work, the windows wouldn’t close after opening them, they would crank out but not back in. The mattresses were not very comfortable and the sheets felt like you were using sheets of paper to cover up with. The breakfast was mediocre. Should have had more protein choices and the size of the are to eat was terrible for a 22+ floor hotel.
It was clean and the staff were friendly. The suite was more home like than a standard room.
Stayed in April 2024
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Reviewed: 7 April 2024
Antonio
Germany46 reviews9.0Superb- • Family with young children
- • Deluxe Double Studio
- • Stayed 1 night
- • Submitted via mobile
Great Location. Free breakfast
Stayed in April 2024
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