Tamuning, Guam
Positive section of review
The staff from the concierge , front desk staff and their colleagues have been very professional and helpful to me as a local resident and customer and guest I am very pleased with their services and I will recommend any individual or family group to keep Alupang as a safe and enjoyable place to stay, especially because of their loyal and customer friendly service and friendly attitude even when facing not so comfortable working conditions. So high praise to Ms. Rey and her colleagues and keep up the good work. I’m impressed that the rooms were very suitable considering the age and it’s constant usage..
Negative section of review
The parking
Tumon, Guam
Positive section of review
First of all, the view was decent, no worries,but what really captivated me was the friendly hospitality this hotel has shown me!..looking forward to experiencing and staying with your industry once more!.
Negative section of review
Everything was great no problem, thanks to the hotel's staff...however, the problem was my room card..it took a lot longer than I thought it would take to fix my key card, because my door didn't activate...Overall the experience was great...SI 'YU 'OSE MA 'ASE /ARIGATO(ありがとう)/GAMSAHABNIDA(감사합니다)/SALAMAT/K̄hxbkhuṇ(ขอบคุณ)!!!!FOLLOW ON INSTAGRAM @
Tumon, Guam
Positive section of review
We never had the chance to do breakfast maybe in the future of our next stay we’ll be sure to stop on by ..
Negative section of review
If the rooms had a macorave and some complimentary of coffee packets ..
Tamuning, Guam
Positive section of review
Facility is clean & Decent. It wpuld be nice if they have toothbrush & toothpaste
Negative section of review
The screen door
Tumon, Guam
Positive section of review
Cleanliness and professional staff
Tumon, Guam
Positive section of review
Clean and good customer service
Yona, Guam
Positive section of review
Did not do breakfast
Negative section of review
If staff could check the room before my stay. on of my rooms had poor air conditioning and the restroom light was out. Facility was great location but needs upgrades
Tumon, Guam
Positive section of review
They upgrade my room
Tamuning, Guam
Positive section of review
Just the pool
Negative section of review
When I checked in there was bad customer service. The room was still dusty. When we went to the lounge we got turned away due to it was almost closing time. When we asked for towels we had to call twice and go down ourselves but even at that they still didn’t get the towels up when requested. The room was not even getting cold it was very hot! The hot tub didn’t even get hot at all!
Tumon, Guam
Positive section of review
Good location
Negative section of review
Hallways need cleaning