Reviews of URBAN LOFT Berlin This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
43 Heidestraße, Mitte, 10557 Berlin, Germany
#40 of 526 hotels in Berlin
Guests' ChoiceReview score
Based on 1071 hotel reviews
8.7Score breakdown
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Cleanliness
9.2
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Comfort
9.2
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Location
8.6
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Facilities
8.9
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Staff
9.1
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Value for money
8.6
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Free WiFi
9.1
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Reviewed: 10 June 2024
Hailey
United Kingdom7 reviews10“Squeaky clean hotel perfect for city breaks”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
All great!
Super smart hotel with brilliant facilities! Easy walk from the station and we were able to wander into the city centre in 30 mins. Room was great (if a little hot - we only found that we could open the windows about 3 mins before leaving!). Sadly we weren't staying long enough to check out the gym and roof terrace but would love to come back!
Stayed in May 2024
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Reviewed: 10 June 2024
Heidur
Iceland1 review9.0“Great but stop all the e-mails please.”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
The only thing I didn't like was all the e-mails! I stayed there for only 1 night but I received 17 e-mails. 17! Most of them (I stopped reading them) was about my time of arrival, I think. When I booked I had the option to state the time of my arrival (between 13 and 14). After that I received all these e-mails about "my enquiry" and that the room would be ready at 15:00 but I could check if it would be ready earlier. It wasn't an enquiry, I just checked a box, and I don't mind. Please send me just one e-mail about this. I was travelling to Germany for four days and stayed at three different hotels. Imagine to receive 17 e-mails from each of them.
Everything at the hotel was super nice :)
Stayed in June 2024
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Reviewed: 10 June 2024
Liz
Australia5 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Rooms don't accommodate families very well, and one of our rooms was not ready (missing towels and bathroom left unfinished from clean)
Modern and we'll equipped rooms
Stayed in May 2024
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Reviewed: 8 June 2024
Anastasiia
Sweden1 review9.0“Very comfy and stylish”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
We would appreciate if there was a hair conditioner
Very nice design of the room, quiet and comfy beds
Stayed in June 2024
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Reviewed: 7 June 2024
Brian
United States45 reviews9.0“I would recommend the Berlin Urban Loft to my friends.”- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Location to central Berlin and most activities
Close to train station Modern and clean Free coffee in the morning
Stayed in June 2024
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Reviewed: 6 June 2024
Catalina
Chile6 reviews9.0“Very nice hotel, modern and top”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
There was a bad smell in the room, but the staff fixed it change our room. It wasn’t a big problem, they resolved quickly
The staff is very friendly and helpful. The amenities make your days absolutely comfortable. It has a superb rooftop
Stayed in June 2024
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Reviewed: 1 June 2024
Juanita
South Africa9 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
I understand that the hotel is eco-friendly. However noboby told me to put the tag on the door if I wanted the room to be serviced.
It was within walking distance feom the main station
Stayed in May 2024
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Reviewed: 30 May 2024
Dominika
Poland9 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Everything fine, quite new facilities, everything clean, friendly staff
Stayed in April 2024
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Reviewed: 28 May 2024
Nikos
Greece35 reviews7 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
nothinh
Cleanliness of the facilities , quiet rooms , great location , friendly stuff , nice design
Stayed in May 2024
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Reviewed: 28 May 2024
Vytautas
Czech Republic12 reviews8.0“It was good stay, I would definitely consider this place for stay again.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
Staff did a mistake in the invoice, took a while to notice. Currently resolved, but this is additional thing on which I had to spend time on communication. And in the end there was no appology or nothing, just blunt reply with transfer back of the money.
Location is very good, train station up to 15 minutes by foot. There is very nice terrace on the roof of the hotel which is open to use and chill. Everything is clean and new.
Stayed in May 2024
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Reviewed: 24 May 2024
Oliver
United Kingdom7 reviews1 helpful vote10“Very nice hotel and we definitely recommend”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
N/A
Very nice room with a great bathroom, really nice reception area. Was able to accommodate us with very little notice (we booked it at 10pm the night of our stay). Really nice rooftop area you can chill out on.
Stayed in May 2024
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Reviewed: 23 May 2024
Ruth
United Kingdom1 review10“Super cool, convenient and clean”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
The area seems pretty new so not many bars or cafes around but it's so central that everything was walkable.
Loved the room and the bed was super comfy! Nice staff, cool vibe and super clean communal areas. The location was great as it was so near to the central station and it has THE best kebab van 100 meters away - there are long queues for a reason! Next to a supermarket too which is always handy.
Stayed in May 2024
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Reviewed: 21 May 2024
John
United Kingdom62 reviews8 helpful votes8.0“Functional hotel for an overnight stay.”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Bit overpriced. Not so keen on the unfinished industrial decor. Fashionable, but not really to my taste.
Convenient for the railway station.
Stayed in April 2024
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Reviewed: 20 May 2024
Kiryll
Poland30 reviews2 helpful votes8.0“Great stay in a walking distance from the Hauptbahnhof”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Long waiting time for the elevators, which can sometimes take minutes. Obviously, 2 elevators are not enough for so many people in a 5 floor building. For some reason, the place seems understaffed and sometimes there is no one at the reception desk because employees are busy with serving breakfast or working in a bar.
Very clean, comfortable and stylish place near the main train station. There’s a bar on the first floor and a rooftop on the top floor. Good internet connection. Of you opt in for breakfast, you can taste extremely delicious croissants. There’s free water and coffee, which is also a big plus.
Stayed in May 2024
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Reviewed: 19 May 2024
Natalie
Ireland3 reviews6 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Lovely interior
Stayed in March 2024
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Reviewed: 18 May 2024
Nöpsi
Estonia3 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 5 nights
Decent and clean room, no noise disturbance, free coffee available at reception until 11:00, very close to the central train station
Stayed in May 2024
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Reviewed: 17 May 2024
Ilaria
Netherlands26 reviews6 helpful votes9.0“Lovely, but…”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Could use a bit more maintenance (shower head was broken and not repaired during the 3 days we were there) and at check-in we have to wait 30 min cause there was only 1 receptionist to check-in about 10 people. Considering that breakfast was not included, I think we overpaid for the stay.
Super location, very comfortable to reach by bus, metro and central station. Very clean and super nice decor. The room was also very well designed. Overall we had a lovely stay.
Stayed in May 2024
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Reviewed: 14 May 2024
Sofie
Netherlands6 reviews1 helpful vote10“Amazing stay!!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing. They helped us when we accidentally closed the safe and the room card. We will come back!
The room was amazing.
Stayed in May 2024
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Reviewed: 14 May 2024
Kirsten
United Kingdom9 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing not to like.
It was super clean and the bed was very comfortable. The location is convenient and the shower was good. I liked all the interesting books and magazines in the foyer.
Stayed in May 2024
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Reviewed: 14 May 2024
Joherfer
Spain70 reviews10 helpful votes9.0“Great place”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
The only negative side for us was how soft the pillows are. I guess that's just a personal preference, but you literally sink in.
The hotel is perfectly located within walking distance from Berlin Hauptbahnhof, which makes it very convenient to get to downtown by public transport. The room was clean and the bed was comfortable. You also have restaurants, supermarkets and bars around the area, in case you do not feel like going to the centre after a long day of walking or doing touristy things.
Stayed in May 2024
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Reviewed: 13 May 2024
Annukka
Finland4 reviews9.0“Neat and tidy”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
The location is excellent. Service was great and the room was neat and tidy. The restaurant in the lobby was a good extra. Value for money. A mini fridge in the room would have been nice. We still managed very well when there were two shops next door
Stayed in May 2024
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Reviewed: 10 May 2024
Olivia
Australia5 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
Staff were not overly welcoming, and rarely seemed to want to help when approached.
Clean, close to central station, comfortable.
Stayed in May 2024
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Reviewed: 9 May 2024
Cykoria
Poland34 reviews4 helpful votes9.0“Comfortable and easy going.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 6 nights
Breakfast is rather underwhelming. Not many interesting places in the nearby area, which seem to be mostly fairly newly built.
Staff was exceptionally nice and helpful. Room was much more spacious than expected and cleaned very well. The noise from the street can be annoying, but with closed windows one can't hear anything. Cool hall and and outside area.
Stayed in May 2024
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Reviewed: 8 May 2024
Dovydas
Lithuania6 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Everything is amazing! perfect place to stay in Berlin for a few days!
Stayed in April 2024
