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  5. Reviews of Holiday Inn Berlin City Center East Prenzlauer Berg, an IHG Hotel

Reviews of Holiday Inn Berlin City Center East Prenzlauer Berg, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Prenzlauer Allee 169, Pankow, 10409 Berlin, Germany

#49 of 524 hotels in Berlin

Guests' Choice

Review score

Based on 583 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.7

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    8.9

100% verified reviews

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Showing 1 – 25

  • Reviewed: 8 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    We dont like the bread at the breakfast

    Stayed in May 2024

  • Reviewed: 5 June 2024

    10
    Perfect
    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Nothing to report

    I recently had the pleasure of staying at the Holiday Inn in Berlin, and I cannot recommend it highly enough. From the moment I arrived, the friendly and welcoming personnel made me feel right at home. The entire hotel is impeccably clean, with new furniture that adds a fresh and modern touch to the ambiance. The room was equipped with a small pot for tea and coffee, which was a delightful convenience. The bathroom was well-designed, featuring all the necessary amenities and providing a comfortable and pleasant experience. The attention to detail in every aspect of the room was truly impressive. The lounge area was another highlight, offering a comfortable space to relax with an assortment of fresh fruits and a well-stocked bar. It was the perfect place to unwind after a long day of exploring the city. The breakfast at the Holiday Inn is simply superior. There was an extensive variety of delicious options to choose from, ensuring a great start to each day. Overall, my stay at the Holiday Inn in Berlin was exceptional. The combination of friendly staff, pristine cleanliness, modern furnishings, and top-notch amenities made it a memorable and enjoyable experience. I look forward to returning in the future!

    Stayed in May 2024

  • Reviewed: 2 June 2024

    9.0
    A great choice for your stay in Berlin
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Our car was too big for the self parking facility provided by Holiday Inn. We parked close by in Schönhauser Allee Arkaden.

    A great place to stay👍 The breakfast buffet is amazing👍

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Business trip
    • Group
    • Standard Room
    • Stayed 4 nights

    n/a

    Nice room, comfortable bed. Great all around.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Great location charming neighbourhood
    • Leisure trip
    • Family with young children
    • Standard King Room with Courtyard View
    • Stayed 4 nights
    • Submitted via mobile

    No fridge in the rooms

    Clean Breakfast Location

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Really polite

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Positive and caring personnel very good breakfast
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff

    Stayed in April 2024

  • Reviewed: 2 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 8 nights
    • Submitted via mobile

    No room service, not much help to arrange tours.

    Large room, good breakfast, good location, friendly staff.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    10
    It was a fantastic place to stay !
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 2 nights
    • Submitted via mobile

    It was great , staff at reception were particularly helpful and nice . Thankyou! We would definitely come again

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Have stayed before and will stay again :)
    • Business trip
    • People with friends
    • Standard King Room with Courtyard View
    • Stayed 2 nights
    • Submitted via mobile

    It’s a little pricy for a solo traveler but not to bad considering the standard of the rooms.

    Staff are extremely friendly and helpful. Rooms are very comfortable. Also the location is great.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Would recommend
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Very friendly staff and extremely clean hotel. Rooms are big too.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Bad room cleaning.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    Very quick stay at Berlin, hotel met my goals
    • Leisure trip
    • Solo traveller
    • Standard King Room with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    None

    The location was good Breakfasted is awesome Staff is very pleasant Room was very clean and spacious The extra security at the front door

    Stayed in February 2024

  • Reviewed: 29 January 2024

    10
    Love this place. Will go back!
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Got a room so we could see the New Year fireworks so good. Very nice location and staff very nice too

    Stayed in January 2024

  • Reviewed: 29 January 2024

    10
    Definitely recommend it !
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 8 nights
    • Submitted via mobile

    Great location and the staff was super friendly and helpful!

    Stayed in January 2024

  • Reviewed: 26 January 2024

    10
    It’s a really nice hotel with helpful staff and clean rooms. Parking is a little bit hard and pricey.
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is hard and very pricey.

    Very helpful staff. Clean and big rooms.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Size of the rooms. The rooms were clean and kept clean daily. Front desk was kind and helpful.

    Stayed in December 2023

  • Reviewed: 18 January 2024

    9.0
    Excellent. Happy to stay there again.
    • Leisure trip
    • Solo traveller
    • Double Room with Courtyard View
    • Stayed 2 nights

    The shower was over a bath which had very high sides so was difficult to get into and out of.

    Staff were helpful and friendly. Room was spotless. Dining room had plenty of space and the breakfast was excellent.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights

    No rooms without carpet.

    Location, room and friendly staff. It is very cosy.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Great hotel, highly recommended given the location.
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite
    • Stayed 14 nights

    The garage is not adoptable for medium+ cars and parking there (with rotary system) is not trivial at all.. The staff that worked at night time come to help with car parking only after 2nd call, was lucky that didn;t park there (and saved damage for rental car). There is a big difference in service level from night shift vs morning/day stuff.

    The hotel is very clean, breakfast is rich The stuff on morning/day hours was very helpful. Helped me to move to more quit room (despite downgrade of room level)

    Stayed in December 2023

  • Reviewed: 4 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room with Courtyard View
    • Stayed 4 nights
    • Submitted via mobile

    Very thin towels (and toilet paper). Mobile minibar on request only.

    Very clean, new and modern, room looked very good. Staff especially nice. Room thoroughly cleaned and towels refreshed daily. Good breakfast. Tram stop right outside. Would definitely return.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location, staff were really helpful and always friendly. Rooms were nice, comfortable beds for a good night’s sleep.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    If you don't mind spending a little more, the hotel, the location, and the staff are all awesome.
    • Leisure trip
    • Family with young children
    • Standard King Room with Courtyard View
    • Stayed 4 nights

    It is great but a bit expensive compared to some of the other great places I stayed at but that was minor; nothing bad at this hotel. I wish the Holiday Inns back in the states had the same level of cleanliness and staff.

    The staff is first rate. The location, awesome; just drive straight down the street (no turns) and you end up in center of Berlin and by the Brandenburg Gate. Breakfast was great for 22 Euros per person with kids eating free. I parked on the street for 2 Euros per hour from 9-24 using the EasyPark app, Sundays and holidays being free.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    8.0
    Very nice. Ok location
    • Leisure trip
    • Couple
    • Standard King Room with Courtyard View
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast.

    Rooms were great. Very clean and up to date.

    Stayed in December 2023

Showing 1 – 25

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