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  5. Reviews of Hotel Lumen am Hauptbahnhof

Reviews of Hotel Lumen am Hauptbahnhof This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Steindamm 19, St. Georg, 20099 Hamburg, Germany

#321 of 365 hotels in Hamburg

Guests' Choice

Review score

Based on 291 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.5

  • Location

    6.9

  • Facilities

    6.3

  • Staff

    7.9

  • Value for money

    6.6

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 26 May 2024

    5.0
    I would choose a different property.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very old building, illumination of corridors insufficient, exit from floor Not marked. Shower very small, big and fat won’t fit.

    Location

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    It was a pleasant stay but the price could have been little less and more cleanliness was required.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    The hotel room was very expensive for the room that was given. Also the parking should have been free since we paid a lot of amount just for 2 days stay. They charged 18 EUR for 1 day parking. Water from the washroom was coming out on the carpet since there was no partition or divider to separate the bathroom floor from the room and because of this we had to be extra cautious since we had 2 small kids.

    The hotel is very centrally located and near to one of the U train station Hauptbahnhof. There are lots of restaurants on the street with variety of eating options.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    6.0
    Not so perfect stay very close to the main station
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Worned out. Very basic room and very basic breakfast. Not worth that amount of money.

    Very close to the main station. Room was relatively clean.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room and bathroom had a bad smell , like sewage smell . Its good room for the price but you have to improve to eliminate that nasty smell . Other thing , the hotel is in a good location , 2 minutes walk to the trainstation . But .... be carefull , the street is horrendous , and at night its even worse , full of homeless , drug addicts , criminals ,drug dealers and beggers . Do not recomend walking alone if you are a female \ or just a simple man with no intentions to fight anyone , hotel overrall is nice , its not expensive and rooms are ok for the price , but be ready to face off or fight with someone on the street . Not a good street to walk alone .

    Hotel was clean , staff was super nice .

    Stayed in April 2024

  • Reviewed: 22 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The TV often lost signal, the hair dryer overheated within a minute, the wifi was more unavailable than available with a weak signal. There was no kettle in the room and they charged €3 for coffee at the reception

    Location of the hotel is close to the Main Station what brings you anywhere. Pleasant temperature in the room and you can ventilate the room

    Stayed in January 2024

  • Reviewed: 18 January 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The area is unsafe.

    Near by the train station All you need for staying just one night.

    Stayed in November 2023

  • Reviewed: 2 January 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The area is a bit ghetto. My room had a very strong smell of cigarettes.

    The hotel is very close to the central train station.

    Stayed in January 2024

  • Reviewed: 24 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    No breakfast available

    Stayed in December 2023

  • Reviewed: 21 December 2023

    6.0
    Basic but comfortable
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The front desk receptionist wasn’t too happy that I interrupted his private phone conversation when I arrived. Made to feel slightly uncomfortable

    Very centrally located and convenient. Comfortable, basic no frills slightly dated rooms but still pleasant.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    6.0
    Ok
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Area was a bit grotty

    Room was clean

    Stayed in December 2023

  • Reviewed: 11 December 2023

    6.0
    Central and confy. Breakfast is ok
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    - location. Very central but fishy street - if you arrive after 9am to brrakfast don’t expect any food refill

    - they let us check-in ealier and leave our luggage there for a couple of hours after the check-out - Wi-Fi connection is great - breakfast is ok -bedroom is small but confy. bed is comfortable

    Stayed in December 2023

  • Reviewed: 3 December 2023

    6.0
    Sober maar prijs waardig
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The reception good friendler. Example how was your trip. Dit you find it wel. Now it was Names, ID, heres your card en thats the nr of The room. No qeasten of they can help you with something.

    The sice frome the room was bigger i thoucht

    Stayed in November 2023

  • Reviewed: 16 November 2023

    5.0
    Good and bad
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Stairs and lifts a NO. Beds and rooms are too small. Bathroom VERY small. Basic standard barely reached. There is not enough value for money even though distance to train station short.

    Close to Hamburg Hauptbahnhof. Matraces and duvets are excellent.

    Stayed in October 2023

  • Reviewed: 12 November 2023

    6.0
    Pleasant
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Few steps from the central station. Grocery store in front of the hotel open until 11 pm.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    6.0
    Ok for an overnight stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    So many stairs and quite a noisy location

    Friendly staff and good breakfast

    Stayed in October 2023

  • Reviewed: 14 October 2023

    5.0
    location on the street was awful, drugs everywhere, homeless too. No complaints about the hotel.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    location on the street, drugs everywhere, homeless too

    room was nice for the price. no complaints

    Stayed in September 2023

  • Reviewed: 21 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Lots of stairs which was difficult with multiple bags and kids with a small lift between floors, 4 single beds rather than 5, given a cot for a 3 year old.

    Close to train station, late check in.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    7.0
    My stay was very good as a whole.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Having to carry two thirty kilo bags upstairs.

    I did not have breakfast. The Location is very good. It’s not far from the central train station.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location Yes

    Quit and peaceful inside .

    Stayed in September 2023

  • Reviewed: 1 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Elevator on ground floor

    Centrally located.

    Stayed in August 2023

  • Reviewed: 20 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The area is crowdy but the Hauptbahnhof is really not far away. So, it is nice place to stay for 1-2 nights if you travel with the train

    Stayed in August 2023

  • Reviewed: 19 August 2023

    7.0
    It was ok
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The long staircase at the entrance and the lift stops in between floors. Very inconvenient because I have a baby.

    Clean enough

    Stayed in August 2023

  • Reviewed: 12 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    very hot, opening the window - very noisy

    Stayed in July 2023

  • Reviewed: 12 July 2023

    5.0
    Wouldn't advice to stay in there.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was a little rude during my stay from my check in till the check out, the location is really bad, its a sketchy street, a bit overpriced for what they offer.

    The room was really clean and kind of comfortable, I did not have any issue with it, but that's the minimum that one would expect at staying in a hotel

    Stayed in July 2023

Showing 1 – 25

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