Neutorstrasse 16, 89073 Ulm, Germany
#38 of 38 hotels in Ulm
Guests' ChoiceBased on 521 hotel reviews
6.4Cleanliness
6.7
Comfort
6.5
Location
8.5
Facilities
6.4
Staff
7.5
Value for money
7.2
Free WiFi
7.8
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End of dialog contentReviewed: 24 May 2022
Barbara
Polandthe room was very small and it’s next to noisy street to it you’re sensitive to noise, remember to take the ear plugs. you need to pay for the car park if you want to keep your car inside a garage.
it was good for money and in a good location.
Stayed in May 2022
Reviewed: 24 May 2022
Gopinath
GermanyNo shampoo or body wash provided for my room. Was available in the other room though. Breakfast can be greatly improved. The bread was so hard and doesn't feel fresh at all.
Comfortable quiet and clean room. Easily accessible via public transport and close to the old town square. Staff were good and helpful.
Stayed in May 2022
Reviewed: 23 May 2022
Gatocarrapato
GermanyBed Confort. No hair dryer. Price. Toilet light goes off fast. Light switch behind pillow. Noise of other's Ventilators. Aesthetic.
3 pillows. Sheets were not stuck under matrasse. Curtain blocks light from outside.
Stayed in May 2022
Reviewed: 24 April 2022
Lisa
GermanyThe room was not very clean – there were hairs between the bedsheets, personal items of the previous guest and when we moved the stool, we were disappointed to find at least a month‘s worth of dust. The worst thing, however, was the toilet. The cubicle positively stank as if someone had smoked in there. Very disagreeable! I could’ve done without the strange noises (from the piping, presumably.)
I liked the location, very convenient – the city centre and famous Münster ist just a few minutes‘ walk away. The room was a decent size and the bed and bedding was okay. The blinds worked, so that was good. There was also a third bed in our room – an option for a child, perhaps.
Stayed in April 2022
Reviewed: 24 April 2022
Dalibor
CroatiaAt our arrivel, the door could not be opened with a code. We recieved 3 new codes from the receptom but we could not open the door- obviosly the door terminal was defect. Each time a had to go from reception to the door on 4th floor to try the new code…After one hour a employee finaly opened the door with a key. It was 22:30h and i was with my 10 year old daughter. So they should opened IT imidiatley with a key. The 1h waiting was apsolutely unnecesary!!
Stayed in April 2022
Reviewed: 3 April 2022
Bart
NetherlandsBreakfast was simple, and most items were finished and not refilled.
Stayed in February 2022
Reviewed: 17 January 2022
Nils
United Arab EmiratesRoom is VERY basic
Good location Cheap
Stayed in January 2022
Reviewed: 14 January 2022
Nikita
Italyalso in the not smoking room you could feel the smell of the cigarettes. very unpleasant
the location it’s perfect
Stayed in January 2022
Reviewed: 13 January 2022
Aniek
NetherlandsRoom wasn’t that clean
Good location, easy late check in.
Stayed in January 2022
Reviewed: 7 January 2022
Denis
Russiain the morning the cleaning lady opened my door with her own key literally 1 sec after she knocked. The door opening code didn't work in the morning (in spite of the fact that check out time is noon), once getting out of the room we stayed blocked in the corridor and had to run downstairs for help.
not far from the train station, clean and relatively cheap. Decent wifi. An option of 24h self check-in is a fun quest (takes some time though, maybe it is worth to explain better how it works)
Stayed in January 2022
Reviewed: 14 December 2021
Ortjohann
GermanyThe hotel was as expected and needed (a basic hotel was booked and found). Therefore, i was completly satisfied. Location wqs choosen due to distance to the old town, which is just a few meters away from the hotel.
Stayed in December 2021
Reviewed: 7 November 2021
Ana
GermanyLocation and it’s pets friends!!!
Shower is a bit cheap Quality
Stayed in November 2021
Reviewed: 15 October 2021
Samira
GermanyThere were constant noise of air conditioning or fan from the bathroom. The bed sheets were smelling cigarette smok and we had to ask the cleaning lady to change them. There were no soup to wash hands.
The location is great as it is central and near central station and downtown. The size of room was alright and the bed was comfortable.
Stayed in October 2021
Reviewed: 18 September 2021
Jamie
GermanyRooms are small but functional. The shower is tiny.
Good location. 7min walk to the main Cathedral. You are are a short walk to everything in Ulm. You are across the street from the Ulm theater. And a couple of block from the main train station. Good value hotel for short stays. Easy parking for motorcycles. Room had air conditioning which was good.
Stayed in September 2021
Reviewed: 16 September 2021
Ryan
GermanyMost unfriendly staff of any hotel I think in the world. And I travel a lot. Credit card machine was broken. Check in kiosk was broken. Not able to pay by credit card online like every other hotel in the world. The staff said we had to pay cash. ATM at the bank next door was broken. We paid €100 of the €114 bill. We got a phone call at 10pm demanding we leave dinner and come back to the hotel to pay the rest of the bill. €14. Or get up at 7am and pay the next day. 7am. Totally unreasonable. It's not my fault 3 of the 4 payments methods available aren't working. Next morning at breakfast, crowded breakfast room, the staff demanded we get up and move tables. Meanwhile there are 15 more people standing in line for food. Where are the other 15 going to sit, even if we did move. So... apparently people from Ulm are known for being unfriendly.
Location, room, facilities, cost were all good. Easy walk to the city center.
Stayed in September 2021
Reviewed: 14 September 2021
Mrbrun0
CroatiaThe rooms are not as new as in the pictures. The shower is directly in the room and there is no place for intimacy. No extra pillows or blankets. We asked for an extra pillow but we got a towel.
Pictures and description of the rooms are 80% accurate. Below the hotel is a garage and costs 6 EUR. The hotel is a short walk from the city center. The staff is polite and willing to help. If you are coming by car, the hotel is in a green zone so you must have a green environmental badge.
Stayed in August 2021
Reviewed: 17 August 2021
Daniel
GermanyIt's definitely budget, but I've stayed in much worse places.
Cheapest option in Ulm City Center.
Stayed in August 2021
Reviewed: 13 August 2021
Beshoy
EgyptThe breakfast was so poor and lots of things finished fast and there were no more. For a 7,50€ breakfast it doesn't worth it.
The location was great 👍
Stayed in August 2021
Reviewed: 12 August 2021
Kira
LuxembourgThere was no soap to wash hands. But it’s a budget hotel, so kind of expected. To be fair there was shower gel in the shower that could be used instead of the soap.
We were arriving in the midnight. Reception is closed at nights but the lady called us and told us our room number and a code for the door. We could easily get in. However another guest had problems with their check in point.
Stayed in August 2021
Reviewed: 10 August 2021
Roland
BelgiumAsked for 2 rooms (parents and kids) in proximity, but got 2 rooms 3 floors apart. Mattrasses in 1 room were not comfortable (not straight anymore)
Stayed in August 2021
Reviewed: 18 July 2021
Frederik
BelgiumAt the desk they told me I could use the parking but when arriving at the parking I couldn’t enter it because we only stayed 1 night so I had to go back to other parking further from the hotel. No baby bed available
Good location close to highway
Stayed in July 2021
Reviewed: 8 July 2021
Dominic
NetherlandsRoom was not that clean
Great location, good price
Stayed in July 2021
Reviewed: 20 May 2024
Abid
GermanyBreakfast doesn't worth the money. Basic items were missing. No ventilation in the WCs. Air Conditioning was set to minimum. If windows are opened, sleeping is nearly impossible due to the traffic outside. If AC is turned on, it throws only hot air which is even worst in mid May. We were not able to sleep whole night, which eventually affected our next day activities and drive back home.
Location is good. Different restaurants and shopping places are by walk accessible.
Stayed in May 2024
Reviewed: 20 May 2024
Hazel
AustriaThe AC was not working properly (imagine in summer, how bad it is without AC) the toilet was horrible. There was no ventilation. The shower also was not clean and you will be surprised because you will burn yourself from the water as it turns hot.. The beddings are not cleaned and smelly. Lastly, the breskfast was simple.
The location because it’s very near for everything👌🏻
Stayed in May 2024
Reviewed: 20 May 2024
Anastasiia
UkraineThe little thing that left bad taste in the stay - it was impossible to get hot water to make yourself a tea. There was an overpriced vending machine in the lobby, that poured coffee instead of requested tea.
Hotel is very close to train station, felt very safe, was very clean. Breakfast was simple, but everything one might need or want. Room was big enough, towels are clean, bed very comfortable. Enough of powerpoints etc. We would stay again
Stayed in April 2024
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