Reviews of IntercityHotel Frankfurt Hauptbahnhof Süd This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Mannheimer Straße 21, Gutleutviertel, 60329 Frankfurt/Main, Germany
#57 of 241 hotels in Frankfurt/Main
Guests' ChoiceReview score
Based on 1083 hotel reviews
8.3Score breakdown
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Cleanliness
8.8
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Comfort
8.7
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Location
9.0
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Facilities
8.4
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Staff
8.6
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Value for money
8.2
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Free WiFi
8.4
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Reviewed: 28 May 2024
Carlheinz
Germany35 reviews6 helpful votes9.0“Perfect location”- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Excellent as always and usual.
Stayed in May 2024
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Reviewed: 26 May 2024
Jorge
Chile26 reviews9.0“Great if you need to stay near Frankfurt Hbf. I will surely come back.”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
For the price, the rooms are quite small. If you're planing to stay for several days, it can easily become a bit hard to maintain the order. Not much storage space for clothing.
I was on a trip where I needed a good place to stay near Frankfurt Hbf. The Intercity gives you both, with clean and modern-looking rooms. The staff is really helpful as well. The beds are also very comfortable.
Stayed in May 2024
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Reviewed: 24 May 2024
Manfred
United States40 reviews11 helpful votes9.0“Great quality especially at this price”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
Really hard to come up something. Of course, some areas around the train station are still a bit on the seedy side, but compared to old days (when I lived in Frankfurt) the whole neighborhood has vastly improved.
Excellent functional modern room, nicely furnished. Fairly recent new construction in what was a big empty space very good wifi, everything working well. Great sound insulation even in a room facing the street. Covenient location, side entrance to the South side of the main station literally just across the street. (Flixbus station right around the corner). Friendly staff. Plenty of quick breakfast places in the "Hauptbahnhof". Easy walk to the many museums along the Main river and other major attraction.
Stayed in May 2024
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Reviewed: 21 May 2024
Peter
United States14 reviews1 helpful vote7.0“Well-located and well-maintained hotel with a minimalistic approach to comfort”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
The hotel has a minimalistic approach to comfort - the room has no tea kettle to make tea, no iron, one pillow, one towel of each kind, and one glass. You could ask for most of the missing things at the reception, but when you get tired from your journey to the hotel it is not what you want to do. There is a nice TV, but the hotel TV system installed on it operates poorly and there is no provision to connect your laptop to use your subscriptions like Netflix or Disney. Air conditioning was not working properly, but opening the window did the job. All that, I guess, helps to save money, and the price is, indeed, fair.
Great location - across side exit from the train station, spotlessly clean, friendly staff, good breakfast
Stayed in May 2024
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Reviewed: 19 May 2024
Mohamed
Bahrain5 reviews7.0“The whole stay was good except the moody receptionist.”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 12 nights
Day of arrival 5th of May 2024 at 9am there were two members of staff, one gentle man that was very helpful and one lady that was very rude. For more details I will be sending an email to hotel management.
Location was great, breakfast was good,
Stayed in May 2024
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Reviewed: 10 May 2024
Tony
Ireland10 reviews7.0Good- • Business trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Location
Stayed in May 2024
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Reviewed: 28 April 2024
Ping
Singapore64 reviews7 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
super convenient. Excellent location. Very good staff.
Stayed in April 2024
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Reviewed: 25 April 2024
Charbel
Kuwait47 reviews9 helpful votes9.0“It was perfect”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The hotel used to offer free transportation ticket from airport but not anymore😌
I usually love to stay at this hotel because it is in a perfect location and the hotel is really so clean
Stayed in April 2024
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Reviewed: 20 April 2024
Anthony
Australia266 reviews8 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Location was convenient next to station but the area is full of drunks and homeless. Not nice at all.
Room and restaurant. Staff were excellemt.
Stayed in April 2024
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Reviewed: 18 April 2024
Dave
United Kingdom50 reviews1 helpful vote9.0Superb- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Check in was terribly slow it was as if they were not interested.
Stayed in April 2024
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Reviewed: 16 April 2024
Heinrich
Canada3 reviews9.0“excellent”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 2 nights
excess from the railway station to the hotel
Stayed in April 2024
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Reviewed: 6 April 2024
Wai
Hong Kong21 reviews8.0“value for money”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
it appeared the 4 lifts in each floor are not controlled by one button, but by 2 individual ones.
lamps design and room brightness
Stayed in April 2024
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Reviewed: 4 April 2024
Lynette
United States4 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
It was very near the train station.
Stayed in March 2024
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Reviewed: 29 March 2024
Steven
United States6 reviews9.0“For the price, a perfect option to be near the train station”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
One tiny issue is that the bed isn't so comfortable, but it's a small issue.
If having a clean, convenient location near to the Frankfurt train station is what you want, this place is fantastic. For the price, it's an excellent choice. Very clean, great accessibility, and convenience that cannot be beat.
Stayed in March 2024
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Reviewed: 27 March 2024
Chloe
Finland4 reviews9.0“Perfect location and comfortable”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Some elevators and the checkin machines were broken down, but this didn't hugely impact our stay.
Very well located, right next to the train station and a short distance from the centre. We were checked in by O.T. Wong who was extremely nice and helpful. The room was comfortable and we slept well.
Stayed in March 2024
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Reviewed: 12 March 2024
Ehab
Jordan1 review8.0“Good choice”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 5 nights
- • Submitted via mobile
Cleaning especially bathrooms
Room space
Stayed in March 2024
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Reviewed: 7 March 2024
Sean
United Kingdom23 reviews7.0“Perfect for a few days in the city centre”- • Business trip
- • People with friends
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Was all good.
Location, breakfast, facilities, staff, clean
Stayed in March 2024
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Reviewed: 28 February 2024
Abraham
United Arab Emirates1 review7.0“some unsatisfied events at the time of check in happened . Mr Uddin was a grate help to me”- • Business trip
- • Group
- • Superior Twin Room
- • Stayed 3 nights
we booked the room through booking.com and gave the card details .Later we changed the card and got the message mentioning that the card is re placed . but on the day of check-in when my collogues reached the reception said the booking is cancelled . They came Milan to Frankfurt by train at about 7.30pm . they had to wait until I reach from Dubai at 9pm and pay for the room .The reception said the system has automatically cancelled the booking Why this happened please reply to me - welcome tray with kettle should be provided in a 4 star hotel - no toothpaste-brush etc . no drinking water is provided.
Mr Uddin was a grate help to me and the bar in charge man also good
Stayed in January 2024
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Reviewed: 27 February 2024
Eda
Turkey13 reviews2 helpful votes8.0“Business Trip,Good Location”- • Business trip
- • Group
- • Superior Double Room
- • Stayed 4 nights
We are staying at this hotel because it is within walking distance to the Messe. Its proximity to the train station is a significant advantage. The hotel bar was very nice. I haven't tried the breakfast. The check-in counter tends to be quite crowded.
Stayed in January 2024
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Reviewed: 18 February 2024
Shadi
United States82 reviews8 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The bed is very stiff and not comfortable and has only one pillow. Couldn’t really sleep for two consecutive nights during my stay.
Conveniently located near the central station
Stayed in February 2024
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Reviewed: 7 February 2024
Frank
Germany29 reviews1 helpful vote9.0Superb- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
Unfortunately no room service...
Stayed in February 2024
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Reviewed: 6 February 2024
Edward
Ireland8 reviews9.0“GOOD PLACE TO STAY FOR SHORT STAY. CLOSE TO BUSINESS AREA AND IN WALKING DISTANCE TO TRAIN STATION.”- • Business trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
ALL WAS GOOD
GREAT LOCATION FOR CITY CENTRE AND SHORT WALK TO MAIN TRAIN STATION. STYLISH LOBBY WITH BAR / RESTAURANT HOTEL WAS CLEAN AND COMFORTABLE. EASY CHECK IN MACHINE
Stayed in February 2024
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Reviewed: 5 February 2024
Εμμανουηλ
Greece53 reviews2 helpful votes8.0Very good- • Business trip
- • Couple
- • Double Room
- • Stayed 3 nights
A pair of slippers cost nothing, but helps a lot.
I always stay at this hotel when I visit Frankfurt for business. Breakfast is very nice, the hotel is very close to the train station and it helps a lot. The staff is always polite.
Stayed in January 2024
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Reviewed: 28 January 2024
Selina
United Kingdom1 review9.0Superb- • Business trip
- • Family with young children
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
The lack of a proper locked bathroom door, I was on a work trip with a colleague (we shared a room) and it was a little uncomfortable going to the toilet.
Staff were lovely, they were always very helpful :) I was pleasantly surprised at how lovely the interior of the hotel was, and the breakfast had a good choice.
Stayed in January 2024
