51 Urbieta Kalea, 20006 San Sebastián, Spain
#32 of 81 hotels in San Sebastián
Guests' ChoiceBased on 159 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.0
Staff
9.4
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 1 May 2023
Nikki
United Kingdomno parking
very central, comfortable,
Stayed in May 2023
Reviewed: 20 April 2023
Luis
United StatesNothing
The aesthetics, the location and the staff.
Stayed in April 2023
Reviewed: 10 April 2023
Pasi
Finlandsparking wine could be offered when arriving as it was ready on the reception hall
nice location, new hotel clean one
Stayed in April 2023
Reviewed: 8 April 2023
Soledad
ArgentinaClean, nice rooms, location
Stayed in April 2023
Reviewed: 5 April 2023
Aysha
FranceNothing, all was great
Lovely new hotel, everything is spotless, comfy beds, friendly and helpful staff. Everything you could ask for! No complaints here, I enjoyed my stay and slept soundly. Will be coming back for sure. Thank you!
Stayed in April 2023
Reviewed: 1 April 2023
Paul
United KingdomTea or coffee facilities in the room
The room was spotless and was a joy to stay in , location was perfect for the beach and a short walk to the beautiful old town
Stayed in March 2023
Reviewed: 18 March 2023
M
United StatesStaff were really helpful in giving me directions, repeatedly.
Stayed in March 2023
Reviewed: 11 March 2023
Harvey
Canadaclean, modern, high quality, comfortable and reasonably priced
Stayed in March 2023
Reviewed: 10 March 2023
Irene
Italyvery silent room and comfortable. very central position.
Stayed in March 2023
Reviewed: 6 March 2023
Harold
CanadaVery impressive. Brand new facility - impressive value . Did not try the breakfast but most likely will be just as good. Highly recommend.
Stayed in March 2023
Reviewed: 25 February 2023
Anastasia
SpainThe staff was really nice, the location is great and since is the new hotel, everyone was understanding.
Stayed in February 2023
Reviewed: 22 February 2023
Gemma
United KingdomNothing Coffee machine for the morning would be better option than a mini bar
Location. Cleanliness
Stayed in February 2023
Reviewed: 14 May 2024
Emanuela
ItalyThe price is too high for the services they offer. No coffee/tea in the room, not even tissues available, no toiletries and no rubbish bin in the room. Plus, the weather was very cold and they were unable to switch the a/c from cold to warm, so I was very cold in the room all the time. This is absolutely unacceptable.
The new furniture and good taste
Stayed in April 2024
Reviewed: 26 April 2024
Cassandra
CanadaNice
Stayed in April 2024
Reviewed: 2 February 2024
Murat
GermanyLots of noise facing the street
Central
Stayed in January 2024
Reviewed: 13 October 2023
James
GuatemalaSmall space, no charm, has a balcony but has no shade so we never used it. No tea/coffee facilities
Great for sleeping. Able to block noise and light.
Stayed in October 2023
Reviewed: 4 September 2023
Tammy
CanadaRooms small. No kleenex offered.
Location good.
Stayed in September 2023
Reviewed: 9 August 2023
Garcia
United KingdomUnfortunately I didn’t realise that our room was on the bottom floor. Very little light. Room was spacious though. No view. If I knew I would have paid more for an upper room or chose another hotel for that price.
Super clean, lovely staff.
Stayed in August 2023
Reviewed: 8 August 2023
Francisco
SpainWe booked for a room with views, and they put us in one without one.  We had to negotiate for a long time before we had the change for the same money. The pillows in the room were not comfortable. 
Very centric
Stayed in August 2023
Reviewed: 24 July 2023
Berangere
FranceThe room was small and so so expensive for what it is.
Stayed in July 2023
Reviewed: 9 July 2023
Eric
United KingdomNo bar, no social space apart from smallish reception area. Breakfast cutlery - child size knives and forks- why?
Central location. Reception staff excellent, really helped us out with information and taxi bookings.
Stayed in July 2023
Reviewed: 4 July 2023
Judy
TurkeyRooms very small; bathroom acessories very little, safe is not safe, is not fixed on the wall.
Breakfast very expensive , so we ate outside,location very good,staff good
Stayed in June 2023
Reviewed: 30 June 2023
Theresa
United KingdomBooked last minute so was offered a standard room which was spotless. Room window opened onto light well which is shared with building next door that is used for Private dwellings. Had a 2 nd floor room which meant that light was very restricted in being able to brighten the room. Also there was a frequent smell of smoking coming in through window from next door and we had to keep the window open for air. This made room feel dark and claustrophobic. When leaving the property the receptionist asked about our stay. We were very complimentary as the hotel is beautiful. However, when we mentioned the negatives on the room, as above, we were (strangely) told that it was OUR fault as we “ not paid paid enough for a better room’.
Helpful and friendly receptionist on arrival and during stay. Spotlessly clean. Lovely coffee area in the basement open til 8 pm. Great bright spacious breakfast area in basement too. Superb location for centre and old town. Main Street and quiet at night.
Stayed in June 2023
Reviewed: 29 May 2023
Patrick
AustraliaNot sound proof. No parking.
it’s location was good
Stayed in May 2023
Reviewed: 22 May 2023
Gorecki
Abkhazia, GeorgiaLocation was great, room was new very well finished and very clean
Location was great however no parking facility provided including lack of unloading zone for hotel guest language was big impediment
Stayed in May 2023
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