Carrer de Can Troncoso 3, 07001 Palma de Mallorca, Spain
#5 of 114 hotels in Palma de Mallorca
Guests' ChoiceBased on 448 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.8
Facilities
9.4
Staff
9.9
Value for money
9.0
Free WiFi
9.4
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End of dialog contentReviewed: 28 September 2023
Rosie
United KingdomBeautiful stay at a beautiful hotel. Really friendly staff and the veiws are unreal. I would definitely return
Stayed in September 2023
Reviewed: 27 September 2023
Jenny
United KingdomOnly criticisms I would be pushed to have is the bath robes are tiny🤣 and would be nice to have a bottle off water everyday in room not just day u arrive
Love the location… 2nd time this year and accommodated us really well and welcomed us back Staff are lovely Great rooftop plunge pool
Stayed in September 2023
Reviewed: 27 September 2023
Margaret
United StatesEverything was amazing.
Stayed in September 2023
Reviewed: 23 September 2023
Iva
BulgariaThe hotel is very nicely designed. Everything is thought through to the tiniest detail. The staff are amazingly nice. The facilities are near and clean.
Stayed in September 2023
Reviewed: 22 September 2023
Graham
United KingdomNothing
Everything, lovely room
Stayed in September 2023
Reviewed: 22 September 2023
Karen
United KingdomNothing. It was perfect!
Wonderful staff, especially Nada and Borja. Our room 107 was excellent, the terrace was a great addition. Thanks to our chef who made sublime breakfasts each day. Cannot fault anything. Would definitely recommend
Stayed in September 2023
Reviewed: 20 September 2023
Colin
United KingdomYou’d struggle to improve it !
All aspects of our stay were exceptional. All members of staff were brilliant.
Stayed in September 2023
Reviewed: 19 September 2023
Pamela
United KingdomThe staff were very attentive and the hotel looked immaculate
Stayed in September 2023
Reviewed: 19 September 2023
Carly
United KingdomExpensive
Location
Stayed in September 2023
Reviewed: 18 September 2023
Melissa
United KingdomThe pool is a little small and we couldn’t ever get a sun lounger, but it was a nice area. Our room had very limited storage, but it’s a good size room.
The building is just stunning, the decor inside is gorgeous, the room was cool, so quiet and very comfortable, the staff are the jewel in the crown though, so so lovely. Breakfast was good, bar was nice. Great location.
Stayed in September 2023
Reviewed: 17 September 2023
Clare
United KingdomEverything, the place was wonderful
Stayed in September 2023
Reviewed: 16 September 2023
Rose
United StatesLocation, quiet, and comfortable
Stayed in September 2023
Reviewed: 15 September 2023
Rebecca
United KingdomNo drawers in bedroom or full length hanging space for long dresses
Fantastic location, beautiful decor, great pool to cool down in a hot day
Stayed in September 2023
Reviewed: 12 September 2023
Gary
United StatesExcellent hotel in a great lication. In a quiet alley, but only 5 minutes walk to all the sores and restaurants. Helpful and responsive stuff, large comfortable room. Would definitely recommend to anyone.
Stayed in September 2023
Reviewed: 11 September 2023
Kim
United KingdomNothing to report
Perfect central location, on quiet street, but close to many excellent restaurants. Lovely rooftop plunge pool. Fantastic view across the city and bay. Excellent housekeeping and reception staff.
Stayed in September 2023
Reviewed: 7 September 2023
Miles
United KingdomIt was perfect, nothing bad to mention!
Outstanding experience - stunning hotel with faultless service. Beautiful setting, brilliant roof terrace with mind-blowing views of Palma and the surrounding mountains. An absolute gem.
Stayed in September 2023
Reviewed: 3 September 2023
Alexandra
SlovakiaExtraordinery hotel with kindly,nice and very helpful staff. We had the best view from our room. Everything looks beautiful, splandid and luxurious. I highly recommend that hotel. Thank you for your hospitality and generosity
Stayed in September 2023
Reviewed: 31 August 2023
Craig
United KingdomThere was nothing that we did not like about this hotel. The rooms were cleaned very early if people had checked out, so it could be a little noisy however it does mean that you have earlier access to your room on arrival which we appreciated.
The rooms are are extremely comfortable, huge bed, location is great but most of all the welcome you receive from the staff is second to none. They simply could not do enough for you and went out of their way to ensure we had the best few days in Palma. We were greeted with a glass of cava and although we had arrived early, we only waited 10 minutes for our room to be ready. A nice touch was the mini fridge stocked with welcome goodies and the Molton Brown toiletries. The décor is beautiful, loved the Spanish floor tiles and the view across Palma from the rooftop was breathtaking.
Stayed in August 2023
Reviewed: 29 August 2023
Olga
GermanyBeautiful interior, clean and cozy room with a comfortable bed. The staff gave us the warmest welcome, and generally the service was amazing. We also enjoyed breakfast a lot.
Stayed in August 2023
Reviewed: 28 August 2023
Jonathan
IrelandIt was just a little bit quiet for us but you have the beauty of being a 3 minute walk from the centre of Palma if you want to have that louder bar atmosphere. So honestly it didn’t really matter..
Wow, the people in this hotel know how to look after their guests. This is on top of having a beautifully decorated hotel and so clean. For a couple looking for a quiet hotel this is ideal.
Stayed in August 2023
Reviewed: 27 August 2023
Emma
United KingdomThis beautiful little hotel in the heart of Cuitadella was perfect. cool, calm and collected. :) The decor is classic but with a light feeling and everything was spotlessly clean. The ladies at breakfast were lovely and welcoming and it was all delicious. Beds super comfy and the city is super quiet. Parking available through the hotel.
Stayed in June 2023
Reviewed: 24 August 2023
Aline
ItalyHotel Basilica exceeded our expectations in absolutely every way. The hotel was beautifully tucked away next to the Basilica in old town - such an amazing location just minutes walking to the heart of it all. The hotel also had extremely modern finishes and a great room and balcony; everything was super clean. The staff couldn't have been more helpful and at our disposal if we needed anything. We really had an outstanding stay and couldn't have better things to say!
Stayed in August 2023
Reviewed: 23 August 2023
William
United KingdomAir con does not reach the main area of the room in 405 and we needed a fan to keep cool which was provided swiftly.
Staff were amazing especially Miguel!
Stayed in August 2023
Reviewed: 19 August 2023
Morgan
United KingdomHonestly, nothing. My next trip to palma I would not stay anywhere else.
The most amazing views, a really great atmosphere and felt really looked after. The staff were exceptional. The hotel was clean and decorated beautifully. Location was also fantastic, in the heart of Palma, I was with my grandma and we could walk everywhere.
Stayed in July 2023
Reviewed: 17 August 2023
Maisie
United KingdomNothing negative to say
Staff made it feel like home for the duration. Staff went above and beyond when we arrived late at night. Pool area with views are just outstanding. Credit to the chambermaids for the immaculate rooms everyday. Such a treat!
Stayed in August 2023
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