Nothing

Perfect in every way

Stayed in May 2024

The lack of door between bedroom and bathroom space. There are doors between bathroom foyer and toilet and shower but not between bedroom and bathroom foyer.

Customer service/all the staff in this hotel is/are absolutely amazing. Location is 10/10, close to all attractions yet quiet at night. Rooms are spacious and very clean. Gorgeous views from rooftop restaurant. Great breakfast with outstanding service. Nice little spa with heated stone beds, which I never tried before and loved them. I'd stay here again, a bit pricey though.

Stayed in May 2024

One means of improvement would be for me to get a copy of confirmed booking at restaurant, in two restaurants they didn´t recognise our bookings made by yourselves. Fortunately we had a handwritten note from your reception that we could show them. In one of these restaurants we were placed at bar for eating, that was of course not what we had expected.

Very good recommendations for dinner restaurants, we used 7 recommendations during our stay, best was The Merchants which your friendly Polish employee recommended. Room nr 2, close to spa which we used after rounds of golf, suited us perfecly and also overall liked the room, we used the balcony also for relaxing after golf-spa. Your eggs benedict should be marketed more, once we tried it was hard to not choose again.

Stayed in April 2024

tbh i don't really like the windows style in our bathroom. it looks like nothing to hide. Though the distance seems large enough when i looked outside at the window, I still think it doesn't appropriate to use any windows without hidden things in a bathroom. :(

thanks a lot for the nice services from Teresa and Noemi. They are so sweet that make me feel at home. The view of the hotel is very nice and the location is also very convenient. I appreciate a lot for the help they provided us and made us trip easier. :)

Stayed in February 2024

Food

Amazing staff, central hotel. Comfortable and clean. My one and only negative point would be the breakfast menu… the eggs Benedict were terrible Except from that 10/10

Stayed in January 2024

This is such an excellent hotel. Located a stone's throw away from a beautiful cathedral where you can see Antoni Gaudi's magic decorations. With a view of the Mediterranean See from a spacious room, one can watch sunsets and relax on a gorgeous balcony. An ancient old city is a few minutes walk from the hotel. There is also a sauna and jacuzzi on the premises and a small restaurant up on the rooftop of the building from where there is a beautiful view of the sea. The staff makes sure your every wish is fulfilled. Exceptional.

Stayed in December 2023

Nothing

Location Amazing Staff the best I have ever encountered, helpful in suggestions and advice. Thank you Clara, Ines, Thereza,Marc and Naomi

Stayed in November 2023

Excellent stuff. Very kind.

Stayed in September 2023

Breakfast pricing confusing . Staff did not explain it and what was included We paid 25 euros for a coffee and very small croissant

Food delicious Fabulous terrace and views over Palma bay Quiet, stylish and mainly wonderful service

Stayed in September 2023

If I had to be really picky maybe a bit more lighting but I think it’s the style to have less

Super clean and moderns with nice touches! The bed was extremely comfortable. The shower was great and they had some really nice products and touches like macaroons in the room

Stayed in August 2023

Design of the rooms where great.. Clean and functional.

Stayed in August 2023

Nothing

Sensational The service and staff excellence

Stayed in July 2023

Nothing

Stayed in August 2023

Wifi doesn't work very well, super slow. The SPA does not have a cold shower, and outside the sauna it is warm, so you cannot do the temperature change for the muscles. They gave us water, but with the temperature of the place it was already hot, so it is not the best after the sauna or hot jacuzzi. I think with a cold shower/basket and cold drinking water it will be very nice! The hotel does not have a swimming pool.

The bed is really comfortable and everything is super clean! they organize our room always no matter what time we go out, and we always had new water and chocolates or similar :) The Staff super helpful and nice, they help a lot with recommendations and reservations in restaurants and beach clubs, the decoration is very nice new and beautiful ! And when sleeping it was very quiet. We liked the location a lot! We used the Creative Room for a work meeting and they gave us some drinks and be there for us in case we need something. SPA is included.

Stayed in August 2023

Room service menu was limited. No door between bathroom and other room - only a sheer curtain. The property name is Mediterranean Sea House. This is a bit of a misnomer because it is not on the beach, you will have to take a cab or bus to access nice swimming beaches. Perhaps my ignorance shows here??

The staff were exceptionally friendly and helpful - particularly Theresa and Ines. The room was very large and very comfortable. The hotel was located in a quiet area within walking distance of old town Palma. Breakfast was bespoke and lovely on the roof terrace with spectacular water views. The hotel’s amenities were environmentally conscious.

Stayed in July 2023

The superb view from the terrace restaurant, the helpfulness of all the staff, the location was second to none, the peace and quiet. It's a beautiful hotel!

Stayed in June 2023

nothing

perfect. home from home. staff absolute delight.

Stayed in June 2023

nothing

we were upgraded to a fabulous suite , stunning views. staff and food exceptional

Stayed in April 2023

Great place to stay for a visit of Palma Center. Walking distance to many attractions. Breakfast with a view to harbour and city. Had a bottle of copa for free on my birthday. Great stay.

Stayed in May 2023

Quite generic in design, roof top area needs further design and rethinking.

Excellent location between the town and local beach v easy to walk to both. The staff were all superb.

Stayed in May 2023

More of a luxury apartment building than a hotel. Roof top dinning area is great for breakfast but limited at other times.

Large and beautiful rooms. super friendly and helpful staff.

Stayed in May 2023

Friendly staff

Stayed in March 2023

Excellent stay in Hotel Calatrava. The staff couldn’t have been more welcoming or accommodating and regularly ensured everything was to our liking. Rooms, reception area, spa and rooftop bar were extremely clean and decor was all very modern. We also received a free room upgrade, which was a lovely surprise! Location was superb - short bus ride from the airport and all the main attractions of Palma were within walking distance. We couldn’t fault our stay and will definitely recommend Hotel Calatrava to friends and family!

Stayed in March 2023

the hotel is really small. if you like vibrant hotel atmosphere, its not that place.here was quiet boutique atmosphere. when we leaved the hotel, we asked to call the taxi for us and we gave the address where we needed to go. and we persistently asked the reception to explain the taxi drivers where we need to go. also we showed to the taxi driver our address of our next destination (in English). But the taxi got us to the other places, the driver shouted at us in really rude way, and he told the receptionist didn’t explain anything. the end of the holiday was really stressful for us. the hotel should more take care of the request of the guest and cooperate with normal taxi companies.

The huge room, large and comfortable bed. amazing view from the breakfast restaurant. the breakfast was really delicious. we did not have a sea view, our window has street view, but the street is small and quiet (during the night no noises). 8 min of walking to the center.

Stayed in March 2023