Carrer del Palau Reial nr.23, 07001 Palma de Mallorca, Spain
#17 of 114 hotels in Palma de Mallorca
Guests' ChoiceBased on 353 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.9
Facilities
9.2
Staff
9.6
Value for money
8.9
Free WiFi
9.0
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End of dialog contentReviewed: 19 May 2024
Christina
United StatesThe parking is not near hotel but you can pull up to drop off. we came very late at night and left very early morning for flights so wasn’t an issue but if it was morning afternoon extremely congested with people and horse carriages so may be very challenging to drive up To hotel for luggage drop off pickup. Noticed Very small ants in room but was terrible
Absolutely beautiful and great location
Stayed in May 2024
Reviewed: 18 April 2024
Patricia
United KingdomAmazing location, right beside the cathedral
Stayed in April 2024
Reviewed: 10 April 2024
Elaine
CanadaAbsolutely nothing. The attention to detail, thoughtfulness from the perspective of a discerning traveler, the courtesy of the staff, the quality of everything from the linens on the bed to the hand rustic window fasteners. If you love attention to detail, appreciate craftsmanship and quality. this is your place. If you are like me and love personalized, attentive, sincere personnel, you like me, will have a new favorite hotel.
The hotel location was spectacular and difficult to imagine, more scenic, central and safe
Stayed in April 2024
Reviewed: 8 April 2024
Andrew
United KingdomPerfect
Quality hotel Clean and modern Very helpful staff Great location
Stayed in April 2024
Reviewed: 23 March 2024
Johanna
FinlandWe loved everything. But if I must come up with something less than perfect, then I could say that the sounds from the street can be heard quite clearly in the room. I didn't mind but it is good to know in case you don't sleep that well. Our room had huge beautiful big old windows. But I think the courtyard rooms are quieter.
We loved this hotel. The location is perfect - next to the cathedral and in the old town. Easy access.
Stayed in March 2024
Reviewed: 21 March 2024
Eric
BelgiumIn the bathroom, the washbasin and shower drainage don't work very good. Water stay in the basin
Very good and healthy
Stayed in March 2024
Reviewed: 17 March 2024
Jan
SwedenWe would’ve liked to have an armchair, or two, in the room for seating comfort. Woken up by noisy neighbor on one side one morning - music and talk - and on the side other plus the corridor the next when that neighbour checked out very early. The walls are obviously not sound insulated.
The location is fantastic. The receptionist, Mariacarmen, is the best ever!
Stayed in March 2024
Reviewed: 6 March 2024
Cynthia
United KingdomThought breakfast with just a small cup of coffee included was mean
Beautiful setting by the Cathedral... Full of charactet
Stayed in March 2024
Reviewed: 3 March 2024
Ana-maria
GermanyThe room was pricey for what it had to offer. Even the water in the room was with an attached price. The room with a view means a room with a view to another wall.
Amazing location. Clean rooms. Friendly staff. Good breakfast.
Stayed in February 2024
Reviewed: 26 February 2024
Alexander
United KingdomExcellent hotel, really well looked after, would definitely come again!
Stayed in February 2024
Reviewed: 22 January 2024
Alka
GermanyWe got the room on the lower floor and it got pretty cold at night and the heating wasn’t really doing much
I loved it here. The location was just perfect. I could just walk around. The beach was 5 mins walk. It was very clean and nice. Loved the interior as well
Stayed in December 2023
Reviewed: 18 December 2023
Tom
SpainWe didn’t try the breakfast so I’m not sure how that would have been.
Incredible location! A beautifully renovated old building with lots of character.
Stayed in December 2023
Reviewed: 11 December 2023
Nederlandseskivereniging
NetherlandsNo Breakfast
Great location, next to cathedral. Very cosy, clean and beautiful room. Late checkout.
Stayed in December 2023
Reviewed: 6 December 2023
Olivia
GermanyEverything in this place is wonderful. The people are extremely welcoming, the interior is just beautiful, the location is great! Highly recommended!
Stayed in November 2023
Reviewed: 25 November 2023
Elizabeth
United StatesNothing
Everything was wonderful. The people at the front desk were exceptionally helpful and friendly.
Stayed in November 2023
Reviewed: 25 November 2023
Helen
United KingdomNothing to dislike thank you
Fantastic location next to the Cathedral. All staff were delightful and helpful. Lovely clean room with high ceilings and a salon just next to our room where you could sit and read. Very nice quality simple breakfast. Very close to bars & restaurants. Would stay again.
Stayed in November 2023
Reviewed: 23 November 2023
Geraldine
NetherlandsIts in the city centre. So it can be a bit busy. But i like the buzz of the city. So thats why i still give it a 10 out of 10
Really cant say anything bad about this. What a place. Great location. Super nice people. Really warm welcome. Didnt want to leave. But. Yea. Work. Enjoy
Stayed in November 2023
Reviewed: 11 November 2023
Jayne
AustraliaNothing
Staff very helpful. Great location. Great rooms
Stayed in September 2023
Reviewed: 30 October 2023
Valeria
AustraliaLovely hotel Friendly helpful staff Very comfortable
Stayed in October 2023
Reviewed: 26 October 2023
Berry
United KingdomNot much! I suspect the courtyard bar would be more buzzy in prime holiday season as it was a lovely spot.
Wonderful location and elegant, classic comfort in beautiful rooms. Palma is great for a city break, we enjoyed museums and food and walks. Mariana was warm and welcoming. Loved hearing the church bells.
Stayed in October 2023
Reviewed: 15 October 2023
Beverley
CanadaThere was nothing I didn’t like!
Just a BEAUTIFUL property!!! You know that when people are just strolling in off the street to look at the space and take pictures that it’s something special! The bed was one of the best that we have ever slept in…and that’s saying something because I love my bed at home!
Stayed in October 2023
Reviewed: 13 October 2023
Liz
United KingdomThe door in the bathroom caught on the floor and made an awful scraping noise. The show cubicle didn't enclose the water very well, but this is a design issue.
The location was absolutely superb. The architecture and the internal decor of the building was stunning. The staff were really helpful. The room was impressive with really quiet air con, dark at night and quiet. The option to have breakfast was really helpful and it was a great breakfast!
Stayed in September 2023
Reviewed: 11 October 2023
John
United KingdomNothing
Great location and beautiful building. Very comfortable room.
Stayed in October 2023
Reviewed: 9 October 2023
Laura
United KingdomNot a huge atmosphere to the property, very quiet (which is also good)
Incredible location and beautiful property.
Stayed in October 2023
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