Barcelonina, 5, Ciutat Vella, 46002 Valencia, Spain
#67 of 154 hotels in Valencia
Guests' ChoiceBased on 712 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.7
Facilities
8.3
Staff
9.0
Value for money
8.0
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 May 2024
Janice
United KingdomWould have appreciated tea/coffee making facilities in room
Fabulous staff,especially Carolina on front desk nothing too much trouble. Great location
Stayed in May 2024
Reviewed: 17 May 2024
Alice
IrelandNo complaint
The hotel was very central staff were very courteous and helpful room was lovely & spacious
Stayed in May 2024
Reviewed: 17 May 2024
Tersja
AustraliaThere was no coffee or tea facilities in the room.
I love the location
Stayed in May 2024
Reviewed: 16 May 2024
Tonya
United KingdomNo tea/coffee making facilities :(
Clean room, comfortable
Stayed in May 2024
Reviewed: 14 May 2024
Jytte
Swedenthe making up of the beds. Do´nt like to share linen and blankets and when they try to make it 2 separates it was not comfortable
Stayed in May 2024
Reviewed: 14 May 2024
Bruce
United KingdomNothing
Location excellent for restaurants,tapas bars and sightseeing
Stayed in March 2024
Reviewed: 13 May 2024
Thomas
IrelandOur room was on the first floor at the front of the hotel so there was a lot of street noise till late at night and then you'd be woken at 6am with delivery and bin trucks going about their business. .
Hotel in excellent location with most of the tourist attractions in the city easy to get to on foot. Staff were very helpful and friendly. Breakfast was decent.
Stayed in May 2024
Reviewed: 9 May 2024
Humaira
PakistanThe room was quite small but given the location and old building, I guess it was still ok.
The hotel is located in the city center in an old building. Well kept property. Souvenir shops, shopping, food nearby. Touristy place. Felt quite safe while walking around. Late sunset allowed ample day light to roam in the city. It's in the city center so it's easy to walk around and explore at one's own pace. The streets are amazing and clean.
Stayed in May 2024
Reviewed: 8 May 2024
Nabiha
United Arab EmiratesThe room was smaller than I expected, and it was a bit congested
The location was excellent. And the hotel itself was quite spacious and clean. Breakfast was really good as well!
Stayed in May 2024
Reviewed: 7 May 2024
Bozena
SerbiaI booked a premium room, but could not find anything of premium quality there in.
Location was perfect!
Stayed in May 2024
Reviewed: 6 May 2024
Scott
United StatesA very nice facility in the heart of beautiful Valencia. The staff was very helpful and friendly. The hotel is a short walk from the North Train Station (there are two station in the city).
Stayed in April 2024
Reviewed: 1 May 2024
Malene
DenmarkExcellent breakfast. Excellent location in the centre of Valencia.
Stayed in April 2024
Reviewed: 30 April 2024
Miriam
IrelandNothing…. everything was perfect!
Beautiful hotel in the heart of Valencia. Location was perfect…. Near the old town and markets. Fabulous restaurants within minutes walking distance. Very welcoming and helpful staff. The bed was huge and extremely comfortable…. Would definitely recommend this hotel.
Stayed in April 2024
Reviewed: 29 April 2024
Matti
FinlandNo waste bin in the room, only in the bathroom, no kettle. We knew about the latter, but still a disappointment. The ventilation was not very good. We discovered the temperature panel on the wall on the second day (not turned on when we arrived), so it got a little better, but still needed to open the windows in the morning for fresh air. There are only two small elevators, so be prepared to take the stairs to avoid long waits. Not all staff spoke good English (it's Spain), and the names got very distorted on the invoice. Otherwise staff was helpful, all misunderstandings were solved swiftly and they got us a taxi early in the morning.
Very nice location in the center. Excellent breakfast with lots to choose from. We had a corner room with many windows and light-blocking curtains. For some reason, the staff kept closing them. Room was smallish but in good condition and had everything we needed (we brought our own kettle). Wifi worked.
Stayed in April 2024
Reviewed: 22 April 2024
Marieke
NetherlandsBreakfast is ok. Good coffee and fresh orange juice but bread and yoghurt was limited in my opinion.
The hotel has friendly staff, is a clean hotel, and has a great location. The room and balcony was a bit small, but I do think that is related to the location, what to expect in the city centre?
Stayed in April 2024
Reviewed: 22 April 2024
Alain
BelgiumLocation - breakfast - room
Stayed in April 2024
Reviewed: 15 April 2024
Alison
United KingdomAs with a lot of hotels there’s not a lot of hanging space or hangers for clothes.
A great location for exploring the city.
Stayed in February 2024
Reviewed: 14 April 2024
Tonkatoy55
United KingdomTea left in room was herbal not breakfast tea so had to keep asking for it. Slow restocking of breakfast items in the restaurant.
The beds were comfy. Room was clean. Complimentary Water was left.
Stayed in April 2024
Reviewed: 13 April 2024
James
United KingdomRoom was small and overpriced mini bar, The breakfast wasn't upto much either not many options.
Very friendly staff on reception and clean overall, Location was perfect just off the main square.
Stayed in January 2024
Reviewed: 13 April 2024
Christine
CanadaTv didn’t work my whole 4 days there. Was promised bottle of water, but never did receive it
Staff and cleanliness
Stayed in April 2024
Reviewed: 9 April 2024
Emma
United KingdomThe rooms are a strange setup and could use some refurbishments and updating. The shower / toilet layout was ridiculous and every time you had a shower it would drench the whole toilet and area surrounding.
The location was so good and the staff were extremely helpful.
Stayed in March 2024
Reviewed: 3 April 2024
Caroline
IrelandGym was closed for duration of our trip. This wasn’t communicated prior to arrival & was disappointing as it was a factor for booking this hotel.
Location is brilliant. Staff very friendly & accommodating!
Stayed in April 2024
Reviewed: 18 March 2024
Saska
SloveniaIn the heart of city centre, few steps from the P.za Ayuntamiento.It is really a great location for sightseeing, shopping and bars,restaurants.Especially during Las Fallas. The staff is very kind and helpfull.Room was very clean and recently renovated. They have a local restaurant in the hotel,but unfortunately we didn't have time to try it. Definitely we will come back.
Stayed in March 2024
Reviewed: 15 March 2024
Mary
IrelandNothing
Excellent location, good breakfast, very helpful staff.
Stayed in March 2024
Kerikeri, New Zealand
Najran, Saudi Arabia
Blainville-sur-Mer, France
Harkány, Hungary
Tequila, Mexico
Baños, Ecuador
Deolāli, India
Christchurch, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content