location close to escalator, good biffet breakfast, very friendly and helpful reception staff

Stayed in October 2022

Breakfast was good. Lots of choice and lovely dining room. Good location with easy access to elevators to old city. Restaurant wasn't open during our stay but recommended restaurant in city was excellent. We parked on the road nearby but there is a parking garage by the property. Lovely small pool.

Stayed in July 2022

I had chosen this hotel for its restaurant and location. I really needed a rest after a long journey and had planned to hole up. I was extremely disappointed to find the restaurant closed without notice, apparently due to a private function. Although you could get up to the city using the ‘mechanical escalators’, these only take you to the rather desolate back end of the place. Getting anywhere with refreshments (that was not closed or shut down) meant exhausting tromping up and down steep inclines in blazing heat. Not recommended for the tired or infirm! Back at the hotel, there was not even a bar so it was an unexpectedly bleak stay. On top of that, the pool - though pretty and photogenic - was minute and should not be described as a ‘swimming pool’.at all. It also needed a good clean, being constantly chock full of guests - plus it was very cold despite the blazing sun. A lot of the garden area and common parts were surprisingly run down and needing maintenance. The wonderful breakfast experience served to provide a tantalising glimpse of what might have been…

It was historic and had a lot of potential. The breakfast was superb and in a lovely environment. The reception staff were beyond helpful - their friendliness made my stay

Stayed in August 2022

My room was a little dark, I guess because it looked out onto an interior courtyard. Looking back I would have booked a room with an exterior window. Room wasn't the cutest, but the rest of the property (restaurant, courtyard, pool) is amazing.

The property of this hotel is gorgeous. The restaurant was amazing...I ate out on the courtyard as the sun set. Breakfast was lovely. Pool was lovely. Staff was super friendly and helpful.

Stayed in July 2022

pool was very cold (in August heatwave weather!) air conditioning was not great in the room

ambiance staff were very helpful great bathroom and shower good breakfast options

Stayed in August 2022

The noise of the air con unit

The surroundings

Stayed in August 2022

we had to leave the property immediately after check out as it was a holiday and they were closing

beautiful property

Stayed in August 2022

very hot and little pool was full to cool off… but not really a complaint

amazing very old property… beautiful grounds. Very comfortable with very kind, friendly staff. Lovely breakfast sat outside overlooking the beautiful gardens

Stayed in August 2022

The lady who was at reception upon our arrival was quite unfriendly (the lady next morning was much friendlier!), not just to us, but also to other guests at the door while we were standing there. She was unable to give us basic directions when we phoned and did not seem to be aware of the roadblocks all around the hotel. Also her English was not as such that she could understand basic questions, it seemed. Furthermore, one of the reasons for us to book the hotel was that we got the impression that we could have dinner in the courtyard. Strangely enough the restaurant turned out to be closed from Monday through Wednesday, which was quite disappointing. It was quite hard to find a proper place to eat the first night. Breakfast did not have any warm options until the day we left and then the scrambled edges were sweetener (!).

The history of the hotel and the wonderful interior made us feel we stepped into the wonderful ancient history of Toledo. The rooms were wonderfully large and one of them offered a great view over the towers of Toledo. Breakfast offered lots of choice. Toledo’s attractions were nearby. The pool was OK, although small.

Stayed in July 2022

Getting our cases up to reception was difficult: they need to be lifted over the threshold and rolled quite some distance over uneven surfaces. Had we known we would not have booked this hotel as we are of an age to need things to be easier to manage.

Beautiful building, a very characterful hacienda with a gorgeous garden which had plenty of seating areas. Good situation for swimming pool. Very helpful staff at reception and good English spoken in dining room. Good breakfast. Good to have designated spaces outside hotel to park and drop luggage before going to nearby public parking.

Stayed in July 2022

The location waa excellent and the setting was beautiful. This hotel has an historic feel and charm which is a perfect combination when exploring Toledo. Staff were mostly really friendly. Angelica on reception was exceptionally helpful and delightful. We ate in the restaurant and it was lovely. We would highly recommend it. We keep going back, so it must be good.

Stayed in July 2022

Beautiful building and garden, excellent service, great and friendly staff. Amazing breakfast in the garden. Location is perfect to visit the old town. We enjoyed the decoration mixing traditional with modern touches.

Stayed in July 2022

Nothing. The place is a must stay in Toledo

The hacienda is amazing! The pool has character. Staff are super friendly. Location is two mins walk from one of the old town gates. The ambience of this place is spectacular

Stayed in July 2022

Oddly no milk for the tea/coffee in the room

Wonderful junior suite, excellent hotel, very historic. Breakfast very good and in very pleasant surroundings. Parking nearby and cheaper through the hotel.

Stayed in June 2022

There was nowhere to buy a drink and sit in the beautiful garden. Sunday night so all closed up.

beautiful building, gardens and setting. lovely little pool to cool down in. comfortable sleep.

Stayed in June 2022

- nothing

The hotel perfectly placed the The gardens & restaurant area are beautiful & the staff were very helpful we enjoyed our stay

Stayed in April 2022

The bathroom was a little bit outworn.

The location is perfect. The hotel is in the beginning of the old town and looks like a castle. The ambience is traditional for Toledo. The breakfast was good.

Stayed in March 2022

The room was nicely decorated but old (nothing wrong with this). The location was excellent exactly on the town's wall. The breakfast was poor but it is understandable since myself and my colleague were among the few visitors (February).

Stayed in March 2022

location

Stayed in December 2021

Room was quite small and was a little noisy in the evening, corridor, restaurant/bar/ road

Delicious traditional Spanish food

Stayed in November 2021

It needs maintenance - the entry to the hotel is confusing and somewhat off putting. The room (especially the bathroom) needed a repaint.

Great location, reasonably priced, a very nice property

Stayed in October 2021

Breakfast. They don t have skimmed or semi-skimmed milk..., bad jam, not many different kind of breads... and no hair dryer in the room

The place itself is amazing

Stayed in October 2021

Breakfast was poor

Location good Lovely restaurant and gardens Very old building

Stayed in September 2021

The swimming pool is tiny, too small to swim in although it was a nice place to cool off in with the air temperature at 39 degrees. One odd feature is that to get fresh orange juice at breakfast one must cut in half the oranges and then use a squeezer that you might have at home. With so many guests, this was a slow and messy procedure.

We found this to be a charming and unusual hotel with some attractive Mudejar features. It has a pretty Moorish style garden/patio with a tavern which serves good food. The staff are helpful and friendly. The rooms are comfortable and the bathroom has an excellent shower. We chose it for its location and found we could dispense with our car as we could walk everywhere in the city.

Stayed in August 2021

Amazing location and beautiful restoration and interiors Garden exquisite

Stayed in August 2021