3 Plaza de Pedro Zerolo, Centro, 28004 Madrid, Spain
#430 of 440 hotels in Madrid
Guests' ChoiceBased on 1054 hostel reviews
5.1Cleanliness
5.8
Comfort
5.6
Location
8.2
Facilities
5.6
Staff
6.1
Value for money
5.8
Free WiFi
7.0
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End of dialog contentReviewed: 2 June 2024
William
SpainA long wait on reception to check in.
Stayed in March 2024
Reviewed: 1 June 2024
Kimi
SwitzerlandPrice and staff
Location
Stayed in June 2024
Reviewed: 30 May 2024
Patrash
ItalySome staff members are very rude
The breakfast is good tasty nd fresh
Stayed in May 2024
Reviewed: 17 May 2024
Fumiko
JapanSo noisy around the building even over midnight.
Yes,I could sleep.I prepared to go.
Stayed in May 2024
Reviewed: 14 May 2024
Prince
GermanyNothing
More receptionist needed because people stay longer to be attended
Stayed in May 2024
Reviewed: 9 May 2024
Michael
SpainI came to the hotel before check in to register and settle so at 14:00 i will have the key. They did not let me. They did not even let me stay in their lobby and said that i can’t be there. When i came at 14:00 there were line (im not surprised) but i officially got my key at 15:45. The customer are all angry due to slowness of movement on queue. And the receptionist, instead of apologizing, she is also angry saying that it’s not only her who are in line and everyone has to wait in line. If i will give advise. Have your guest who came early to register and at check in (14:00) just handover the key
Just the breakfast
Stayed in May 2024
Reviewed: 2 May 2024
Emma
IrelandLots of foreign men sitting in the reception for the whole day and night. Not sure if it’s the location but it seems to attract a weird crowd. For a night out the location was ideal. We stayed on a Saturday night and paid €50, it’s definitely not worth €50. If you find it for cheap and are going to Madrid for a night out then it’s perfect.
Location
Stayed in April 2024
Reviewed: 27 April 2024
Chong
ChinaNo kitchen(there is a kitchen, but we are not allowed to use it) No place to do laundry , no place to hang the clothes. I don’t like the front desk staff. Bad attitude. it takes forever to check in The key card is not working well. room door won’t open
Breakfast included Good location
Stayed in April 2024
Reviewed: 26 April 2024
Suzette
SpainVery bare minimum rooms
Offered free breakfast and had the basic necessities, nothing crazy
Stayed in March 2024
Reviewed: 25 April 2024
Angelina
Belgium- bad general condition - breakfast shouldn't be even mentioned as there's only very bad coffee machine, a toaster and a few types pastry - the cleaning is questionable. the cleaning ladies come every day but they don't clean the shower cabin, no dusting or good ventilation between guests. - the linens seem to be clean but there're stains from age - no feeling of safety
-the mattress and the pillow were surprisingly good at first, but the mattress 'remembers' your body and creates a hole quite quickly and it's not comfortable at all, even though the structure of the bunk bed is extremely weak and inconvenient -the location is good in terms of public transport/stores/cafes, but it’s very loud at night + incredible hot and you either sleep without fresh air or listen to laughs, cars and other noise all night. -Wi-Fi was very good! it was the best part of the stay. -people on the reception are helpful and friendly. -the reviews pictured a much worth situation. yes, in reality you find a lot of ‘unpleasant’ guests and if you are lucky you’ll get good quiet and clean neighbours, if not then it’s a cheap hostel, there’s nothing to expect here.
Stayed in April 2024
Reviewed: 20 April 2024
Brett
SpainKey card doesn’t work, WiFi doesn’t reach bed, among other issues
Stayed in April 2024
Reviewed: 2 April 2024
Teija
FinlandPoor breakfast and the rooms didn't look the same as in the pictures.
It was cheap.
Stayed in March 2024
Reviewed: 30 March 2024
Anja
SloveniaI didn’t like bed’s because they don’t have curtains. There are a lot of people in room. Bathroom door doesn’t have locks and neither lockers for your things
It’s good located.
Stayed in March 2024
Reviewed: 14 March 2024
Salome
United Arab EmiratesToilet wasn't clean
Location is great
Stayed in March 2024
Reviewed: 6 March 2024
Robert
CanadaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 5 February 2024
Juani
Francemaybe you should charge one euro plus and pay for another cleaning lady to clean the bathrooms for a second turn. I enter to my room and the bidet had rests of poop on there. Gladly the receptionist changed me my room, but still, hygiene it's important. Also i didn't like they don't have kitchen.
price was ok and free breakfast
Stayed in January 2024
Reviewed: 22 January 2024
Sharma
CroatiaLunch must be provided
It was good
Stayed in January 2024
Reviewed: 5 January 2024
Ariadne
SpainMost of the people had trouble with the room key at the moment to open the door. Other people were sleeping in my designed bed, so I had to choose another available one
Quite and clean bathrooms
Stayed in November 2023
Reviewed: 10 December 2023
Nina
GermanyI had to wait more than 30 minutes in a large line to do the check in even though I already checked in online, the staff at the check in wasn't really friendly neither, the AC was way to hot in the room
24-hours-reception; keycard worked fine; very supportive cleaning staff, that showed me the way to my room; there is a shower with towel for the floor in the bathroom and lockers in the room; the staff at the check out was very nice
Stayed in December 2023
Reviewed: 3 December 2023
Staef
LithuaniaBreakfast is very very poor and there is almost nothing )
Stayed in December 2023
Reviewed: 27 November 2023
Rakitina
Estoniathe location is amazing the room is not so cozy dirty bathroom, etc. Breakfast is ok, although it might be better if the staff reminds about this option, because at 09-50 I could no longer get food. but breakfast is until 10-00
Stayed in October 2023
Reviewed: 25 November 2023
Boyne
SpainThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 24 October 2023
Bailey
United StatesCheckin was a nightmare. Every day I was there, there was a line out the door for check in—it took an hour in line. Too many beds in one room, you can hardly walk. The breakfast was a disappointment.
The location was good, the bathroom was nice.
Stayed in September 2023
Reviewed: 23 October 2023
Olaf
PolandBathroom not very clean, overall they don’t clean very often. Plus also quite expensive for the quality they offer
Good location and not so bad breakfast
Stayed in October 2023
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