Calle de la Puebla 7, Bajo, Centro, 28004 Madrid, Spain
#377 of 440 hotels in Madrid
Guests' ChoiceBased on 847 hotel reviews
7.7Cleanliness
7.8
Comfort
7.6
Location
9.2
Facilities
7.9
Staff
8.9
Value for money
8.0
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Lisa
United StatesClean but could use slightly more frequent bathroom cleaning schedule given the number of people coming through.
Amazing location. Super super central. Walking distance to everything. Surprisingly quiet and private.
Stayed in June 2024
Reviewed: 1 June 2024
Daron
United StatesPods arevreat concept. Just need to NMC sake more cleanly bathrooms.
Stayed in June 2024
Reviewed: 1 June 2024
Joseph
United KingdomIt was as advertised and nothing more! Clean and useful and when I was there, it wasn't too loud or anything.
Stayed in May 2024
Reviewed: 26 May 2024
Catherine
IrelandMattress was the worst thing I have genuinely ever slept on
The whole concept is cool, the pods are spacious and just enough room. The mirror is really nice. Also it was very clean. Location phenomenal
Stayed in April 2024
Reviewed: 26 May 2024
Silva
SpainThe place is confortable and clean, not so noisy excelence locations Staff friendly , didn't take breakfast is not includad but have a space to do it and espended machines.
Stayed in May 2024
Reviewed: 26 May 2024
Samantha
New ZealandThere is a strange smell that lingers in the communal areas of the sleeping quarters and bathrooms - but it might be poor ventilation. The noise in the evenings was also very disturbing to someone who wants an early night but - still sleepable and I thoroughly enjoyed my stay.
Great proximity to centra Madrid. The reception staff were lovely and helpful. Facilities I felt were always clean and tidy.
Stayed in May 2024
Reviewed: 24 May 2024
Pacita
SwitzerlandNothing
Near to everything
Stayed in May 2024
Reviewed: 20 May 2024
T
United Kingdom1 very flat pillow (had to roll up my jacket for some elevation 🙃 A hook opposite pod for the towel ,come on please,you can get those stick on ones 5 for 2 euro 🤣 That's it ,if you are a light sleeper some ear plugs and a sleep mask is my recommendation
The Location was perfect,near chueca a very vibrant gay area, The pod was excellent,a t.v with great options,the people were very respectful regarding noise ,a small but functional kitchen and great showers all kept very clean , If you find small spaces cosy and start thinking how to turn a bedroom into a double pod then this is for yews ✌️, Ooooh and the WiFi was very good .
Stayed in May 2024
Reviewed: 19 May 2024
Daniela
CanadaThe pillow was tiny and thin, was only there one night, otherwise I would have asked for two pillows. The lockers are outside the room and there is no where to place your luggage except on the ground which makes it hard to rearrange / you end up being in the way
Great location right off of Gran Via. Super friendly staff and I liked that my pod locked from the inside. Felt very safe. Super clean property.
Stayed in May 2024
Reviewed: 19 May 2024
Samantha
CanadaThe toilet paper was often empty, be sure to check before you go! It's not a social hostal. You can hear the streets during the day, but didn't hear much at night.
I felt safe in this hostal. I felt like my stuff was safe in the lockers and in the capsules. As a solo, female traveller, this was important to me. Great location and seemed like a fairly good area. The capsule was big enough for me, however if you are tall, you may struggle.
Stayed in May 2024
Reviewed: 16 May 2024
Jordan
United KingdomCould use some on site food/beverage
Very clean, pods were spacious and looked and felt modern. Very good location
Stayed in May 2024
Reviewed: 16 May 2024
Elena
North MacedoniaNoise
Location, it was clean.Good ventilation!
Stayed in May 2024
Reviewed: 13 May 2024
Miguel
PortugalThe capsules look very beautiful however they are all made/covered in plastic which is a pain. They are all but sound proof. Every move inside or outside the capsule is heard. Even just by opening the capsules door it looks like you're opening a war tank window. In my opinion entrance should be more controlled as we could spot some people asking for money every time just outside the main door. You can just ring and they will open the doors.. Overall the stay was fine and has a good value for money
The location is just phenomenal right in the gran via metro station The concept and the aesthetics of the capsules
Stayed in May 2024
Reviewed: 13 May 2024
Vittorio
United KingdomZero insulation unfortunately
Comfy capsule with all you need
Stayed in May 2024
Reviewed: 12 May 2024
Prodromos
United KingdomA bit more space in the bathroom would be helpful
The concept is great, you have your own space.
Stayed in May 2024
Reviewed: 10 May 2024
Robert
SpainA bit to much noise at a later hour in the night, caused by night walkers slippers on the floor. The dust could be cleaned more, but does not bother that much.
The staff was very friendly, facilities were up to date. Will return for sure. All in all was ver very good.
Stayed in May 2024
Reviewed: 9 May 2024
Sili
ChinaThe bathroom is bit small without clothes hook.
It has a big kitchen and big refrigerator.
Stayed in May 2024
Reviewed: 8 May 2024
Hommam
Saudi ArabiaNill
Location
Stayed in May 2024
Reviewed: 29 April 2024
Patrycja
Polandperfect location
Stayed in April 2024
Reviewed: 27 April 2024
Lise
Belgiumno good ventilation in the capsule Expensive for what it is
Clean bathrooms
Stayed in March 2024
Reviewed: 27 April 2024
Kateryna
UkraineThere was a lot of dust in the seams and ventilation of the capsule.
Great location, very nice and friendly personnel. The towels was clean, and there was nice smell inside the lobby and shared bathroom, despite it located on the -1 floor.
Stayed in April 2024
Reviewed: 24 April 2024
Izadora
BrazilI believe there were few showers for the amount of people and missed some space to organize my stuff.
The location was perfect!
Stayed in April 2024
Reviewed: 23 April 2024
Camille
FranceTo go out of the capsule there is a blue button and I never found how to light it off so quite anoying to sleep.
Capsules are vers quiet. Everything is well organized. The location is perfect, you can use Subway easily or go in most of famous site by walking.
Stayed in April 2024
Reviewed: 21 April 2024
Jonathan
ChileSmell and noise
Location
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content