Alcala, 19, Centro, 28014 Madrid, Spain
#8 of 437 hotels in Madrid
Guests' ChoiceBased on 2752 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.9
Facilities
9.3
Staff
9.6
Value for money
9.1
Free WiFi
9.3
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End of dialog contentReviewed: 19 May 2024
Mariana
BrazilGreat location
Stayed in May 2024
Reviewed: 19 May 2024
Kerry
IrelandExcellent location, fantastic room and lovely staff. Great hotel
Stayed in May 2024
Reviewed: 18 May 2024
Ann
United StatesBreakfast area gets busy, staff seems a little overwhelmed, probably could use a bit more help, making coffees, etc.
Liked the second floor room looking out to the street with plenty of light. The double doors seal off any unwanted street noise.
Stayed in May 2024
Reviewed: 18 May 2024
Maureen
United Statesstayed here 8 years ago. Many improvements including the remodeled breakfast room. A very pleasant stay
Stayed in April 2024
Reviewed: 17 May 2024
David
SpainGreat hotel, friendly and efficient staff, centrally located yet quiet.
Stayed in May 2024
Reviewed: 17 May 2024
Thomas
United StatesNothing bad to say about our stay. The staff were amazing. I want to stay at a hotel Regina wherever I travel.
Stayed in May 2024
Reviewed: 16 May 2024
Miad
Saudi ArabiaMaybe the pillows
Hotel Regina in Madrid truly lives up to its reputation as the best in the city. The staff here are not just friendly and welcoming, but go the extra mile to make your stay a memorable one. The breakfast they serve is nothing short of perfect, offering a delicious start to your day. Located in the heart of the city, this hotel boasts the best location, putting you within easy reach of all the major attractions and amenities. For a remarkable stay in Madrid, this hotel is the ultimate choice.
Stayed in May 2024
Reviewed: 16 May 2024
Claudia
ColombiaThe room was a little dark as it has interior views to a central backyard.
My room was very comfortable, the bathroom was very nice, very good shower. Breakfast had a lot of options for different tastes and the location was amazing.
Stayed in May 2024
Reviewed: 16 May 2024
Marlene
JamaicaI wish we had a brush to clean our toilet.
Very clean, great breakfast with much assortment of foods, comfortable pillows, and super nice shower. The staff were friendly and helpful ( especially at breakfast)
Stayed in May 2024
Reviewed: 16 May 2024
Tim
SpainNot much not to like.
Central location, clean, everything worked as it should. The upgrade to the room with a terrace was well worth it.
Stayed in May 2024
Reviewed: 15 May 2024
Joachim
GermanyBreakfast, the coffee machine had no cappuccino or other coffee with milk option. No fresh ground coffee. Only pads, producing lots of unnecessary garbage.
Stayed in May 2024
Reviewed: 15 May 2024
James
United StatesGreat location and staff.
Stayed in April 2024
Reviewed: 15 May 2024
Cheryl
United Statesnothing
everything at this property was fantastic from the moment we were greeted at the front desk to the breakfast and the room staff… warm and friendly and helpful at all times
Stayed in May 2024
Reviewed: 13 May 2024
Nicola
United KingdomMost rooms have internal view which made them very dark. Some problems with neighbours returning in early hours and slamming doors. Not very secure for entry to bedrooms. There is a bar next door which has entrance from hotel but staff there not so welcoming and had to battle to get a proper table for our drinks every day as bar stools were uncomfortable. Managed on last evening … there is a 10% discount for hotel guests but we didn’t know about this until last night.
Central location. Very helpful staff and excellent breakfast. Clean room with great bathroom which was clean and serviced every day.
Stayed in May 2024
Reviewed: 12 May 2024
Susie
United KingdomMy room was very dark with no natural sunlight which was a bit tiring after a few days! Hotel staff delightful! The staff in the bar next to the hotel reception however were not that helpful and service was slow and didn’t ask whether we were hotel guests which would have saved us 10%!
Lovely room with everything for a pleasant stay. Staff helpful, friendly and efficient!!
Stayed in May 2024
Reviewed: 12 May 2024
Rolla
United Arab EmiratesLocation and staff
Stayed in May 2024
Reviewed: 11 May 2024
Mariana
BrazilNothing
Very friendly and accommodating staff.
Stayed in May 2024
Reviewed: 11 May 2024
Rodrigo
United StatesEverything…location, staff and beautiful hotel
Stayed in May 2024
Reviewed: 10 May 2024
S
NetherlandsExceptional service of all staff. Extremely comfortable stay. Absolute value for money.
Stayed in May 2024
Reviewed: 10 May 2024
Elizabeth
United KingdomAll good
It’s position in the city and the standard of the decoration and cleanliness
Stayed in May 2024
Reviewed: 7 May 2024
Debra
United StatesLoved everything about this hotel but especially the staff- all staff were very helpful, couldn’t do enough for you. The breakfast and location were outstanding
Stayed in May 2024
Reviewed: 7 May 2024
Susan
CanadaThe location is fantastic. The staff are very knowledgeable and very accommodating. Breakfast is delicious. The entire hotel is spotlessly clean.
Stayed in May 2024
Reviewed: 7 May 2024
Andrew
United KingdomSlightly pricey but I guess you get what you pay for.
Amazing staff, great location and fantastic facilities
Stayed in May 2024
Reviewed: 7 May 2024
Chris
United StatesIt’s was perfect
The location was perfect. Right in the middle of all the attractions, restaurants, parks, museums.
Stayed in May 2024
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