Els Dolors 16, 12560 Benicàssim, Spain
#4 of 162 hotels in Benicàssim
Guests' ChoiceBased on 91 hotel reviews
9.2Cleanliness
9.6
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.8
Value for money
9.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Colin
United KingdomBeach 15 minute walk further than we thought
Staff are very friendly and helpful. The hotel is in a good location for the city centre
Stayed in May 2024
Reviewed: 13 April 2024
Matthew
United KingdomBreakfast very very limited. Just toast and some not so nice jam. Though the bread itself was tasty. Coffee from a pod machine thingy, bit of a let down. Only had it once, went in to town after day one.
The friendliness was great. The room was clean. Loved the shower. Bed very comfy. Room very small, but adequate I guess. No sound proofing, could hear next door clearly, even the snoring.. so that bit, not so good. Location fantastic. About half way up the town, everything on the doorstep, can't fault that. We did enjoy the stay for sure. Reception girls were great.
Stayed in April 2024
Reviewed: 8 March 2024
Sergejus
United KingdomBreakfast is very small, coffee tea 2 small muffin orange juice, milk and fruit 🍊 and apple 🍎 😅
Very nice hotel and located, very friendly staff and nice atmosphere very nice room
Stayed in March 2024
Reviewed: 5 March 2024
Graham
GermanyLovely small place with attention to detail. The lady at reception was awesome and so helpful 🙏. Location is perfect and the garage is secure. I would return with pleasure.
Stayed in March 2024
Reviewed: 28 February 2024
Jacquie
SpainEverything very clean. Comfortable bed. Great shower
Stayed in February 2024
Reviewed: 23 January 2024
Peter
FranceIndication of stairs in the description for rooms 4 and above, if people have difficulty.
Breakfast was really good. The location was ideal for the town bars and restaurants. Staff were exceptional, friendly, helpful and very amiable. keep it up......
Stayed in January 2024
Reviewed: 16 January 2024
Lizaveta
PolandAll was super great!
The room was very clean and cleaning was done every morning, even during weekends. Very comfortable bed, good pillows, huge shower. The receptionist was incredibly supportive and friendly: advised on every single thing, shared great places to visit. In our case we had less nice reason to visit the city, so the ladies in Hotel were very attentive and took amazing care of us. It’s great place to stay: great wifi, comfortable location: you may easily reach out to all bars, restaurants, shops, church, theatre, market and bus stations. Also very close - 10 min walk to the beach. It’s a great place to return!
Stayed in January 2024
Reviewed: 6 December 2023
Aleksandr
EstoniaGreat person. Good location. Nice garden
Stayed in December 2023
Reviewed: 30 November 2023
Mark
SwitzerlandCould be a bit noisy with some inconsiderate guests
Small, cozy property in the centre of the town. Very friendly and helpful staff. Well presented and simple breakfast with great fresh orange juice. Parking garage too small for our car with roof box but large, free public parking two minutes away. Great location for cycling in the hills and the Via Verde trail. Lots still open even in November.
Stayed in November 2023
Reviewed: 26 September 2023
Lou
United KingdomNothing
We will definitely be staying here again! Our new top hotel when travelling to France from Spain... Staff were brilliant, so helpful and friendly, nothing was too much trouble. The whole hotel is well maintained and the facilities are great. Lovely breakfast 10/10 all round.
Stayed in September 2023
Reviewed: 16 September 2023
Hazel
United KingdomThe bathroom was slightly small.
Hotel staff were very helpful and friendly but unable to speak English, I am in their country so I understand, google translate was very helpful lol.
Stayed in August 2023
Reviewed: 26 August 2023
Chelsea
United StatesThis was the most charming hotel! Beautifully decorated, immaculately clean, the most friendly women running the place, a delightful breakfast, and an ideal central location for exploring Benacassim. I would recommend this hotel to anyone stopping by Benacassim for any length of time. The parking was also a big plus!
Stayed in August 2023
Reviewed: 18 August 2023
Angela
United KingdomNothing
Very clean comfortable and excellent location
Stayed in August 2023
Reviewed: 16 August 2023
Lee
United KingdomThe property had a fantastic cosy feel. Amazing and friendly staff.
Stayed in August 2023
Reviewed: 1 August 2023
Josée
CanadaVery nice location. Staff very friendly!
Stayed in July 2023
Reviewed: 30 July 2023
Elizabeth
SpainLovely little hotel in a good location. Ideal for all the local bars and restaurants. The staff were really friendly and helpful and went out of their way to make our stay really enjoyable. We will definitely come back again.
Stayed in July 2023
Reviewed: 20 June 2023
Marcus
Germanynothing
it’s now my happy place here! it’s amazing ❤️
Stayed in June 2023
Reviewed: 5 June 2023
Charles
FranceNo fresh fruit for breakfast or no real choice. I was just presented with a breakfast tray some of which I didn’t want.
It’s located in the centre of the town with its own underground parking and very close to the best bars and restaurants in town. A very caring owner with a staff of a similar attitude. I will stay there again
Stayed in June 2023
Reviewed: 15 May 2023
Shelley
AustriaLovely location and helpful staff!
Stayed in March 2023
Reviewed: 10 May 2023
Ann
United KingdomStaff very friendly and helpful Room quiet and comfortable Location in Old Town Breakfast fabulous
Stayed in May 2023
Reviewed: 3 April 2023
Diána
HungaryEverything was great, stuff is very nice and the place is very cosy! I can only recommend, sure I will be back
Stayed in April 2023
Reviewed: 11 March 2023
Martin
United KingdomNothing
very welcoming with a nice feel to the hotel, owner and Dena could not do enough to help
Stayed in March 2023
Reviewed: 27 February 2023
Oakcat
United KingdomHeating required some time and instructions to warm up room. No way to turn main light off from bed...OK I'm lazy..!
Friendly staff, great location and breakfast. Truly wonderful building and special touches in the room. Would definitely return if in the area.
Stayed in February 2023
Reviewed: 26 February 2023
Narcisa
CanadaBreakfast was good enough
Stayed in February 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content