Calle de la Paz, 11, Centro, 28012 Madrid, Spain
#65 of 444 hotels in Madrid
Guests' ChoiceBased on 799 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.9
Staff
9.4
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 11 June 2024
Abdolrasoul
United StatesI think they just need to improve the service level of their rooftop restaurant
Best location, very nice staff, cozy rooftop pool, very clean, beautiful rooftop
Stayed in June 2024
Reviewed: 10 June 2024
Stephanie
United KingdomPool was smaller than shown in pictures. No view from pool.
Breakfast excellent, location excellent.
Stayed in June 2024
Reviewed: 9 June 2024
Anna
GreeceSuper small rooms, the Property was half renovated, the pool was like a fountain so you can not really enjoy
Location was great and breakfast was excellent and very attentive staff
Stayed in June 2024
Reviewed: 9 June 2024
Paul
United KingdomNo complaints from me
Great room with an outside terrace area. Friendly staff, great breakfast and roof top cocktail bar. On a quiet street only a couple of minutes from the main square in Central Madrid. Loved the music posters and albumn covers in the lifts.
Stayed in June 2024
Reviewed: 6 June 2024
Amparo
United StatesVery nice and comfortable. Close from may restaurants and sites of interest
Stayed in June 2024
Reviewed: 6 June 2024
Mikko
United KingdomIt's a shame the hotel doesn't have a vibrant, buzzing bar to create a more lively atmosphere. Additionally, as a paying guest, it is disappointing that the rooftop bar is closed for events, forcing guests to seek alternative options. The food and beverage offerings do not meet 5-star hotel standards, with a very limited and uninspired menu only available at the rooftop bar. The main restaurant was closed without any clear reason, and even the staff seemed unaware of why.
Location 10/10. Rooftop bar 9/10. Pool area great but not excellent.
Stayed in June 2024
Reviewed: 5 June 2024
Lizelotte
BelgiumNothing!
Location was top. Nice Swimming pool and rooftop bar. Perfect breakfast to start the day.
Stayed in May 2024
Reviewed: 4 June 2024
Marija
MontenegroBreakfast should be better
Very clean, very unique and special place. Very comfortable, clean, friendly and good staff. Rooftop id exellent. All recommendations.
Stayed in June 2024
Reviewed: 3 June 2024
Maria
United KingdomA really surprising thing was lack of food at the rooftop to go along with the drinks, especially since the food from the hotel's restaurant was available 24/7. Im not saying big meals, but sth along snacks and tapas. Also the safe in my room did not work, despite fixing it thrice.
Loved the live music during breakfast, pool was exceptional, and the stuff was extremely nice and helpful.
Stayed in May 2024
Reviewed: 3 June 2024
Sharon
NetherlandsThis hotel was perfect for our stay. The staff were friendly and helpful, and the room was very comfortable. We had asked for a quiet room if possible, and we got one. The pool was perfect for a daily swim.
Stayed in June 2024
Reviewed: 31 May 2024
Ingeborg
BelgiumRooms are on smaller size. It would have been better to not have a bathtub but gain some more space as such in the room. This is a minor comment. The rooms are really great.
Staff was extremely helpful and location exceptionally
Stayed in May 2024
Reviewed: 28 May 2024
Clagros
IsraelThe first night got a tiny room, even when booked as premium. They changed it with a very large and luxurious room the next day.
Excellent location, greatest experience ever. It's in fact Albeniz teathre, the Phantom of the Opera was up! :)
Stayed in May 2024
Reviewed: 27 May 2024
Michael
United KingdomNothing.
Central, great staff, good breakfast, nice room.
Stayed in May 2024
Reviewed: 26 May 2024
Patrick
IrelandThe small window in our bedroom.
Location. The staff were very helpful and friendly 🙂
Stayed in May 2024
Reviewed: 23 May 2024
Bernard
SingaporeDid not book with breakfast.
Stayed in April 2024
Reviewed: 21 May 2024
Marian
IrelandRoom was a little small
Staff were very helpful and friendly. Location was great
Stayed in May 2024
Reviewed: 20 May 2024
Joya
SwitzerlandThe hotel is very centrally located. We really liked our room and the comfortable bed. The rooftop terrace is also great.
Stayed in May 2024
Reviewed: 19 May 2024
Fiona
United KingdomStunning building beautifully done out - quiet despite being central - beautiful pool and roof bar
Stayed in May 2024
Reviewed: 16 May 2024
James
AustraliaNothing well done.
Great location, staff and vibe. Keep up the good work 😀
Stayed in May 2024
Reviewed: 15 May 2024
John
Irelandpool closed at 7 a bit early
location facilities staff
Stayed in May 2024
Reviewed: 15 May 2024
Niamh
IrelandThe hotel is an add-on. Didn’t feel homely or comfortable. All about the concert hall. Breakfast room is not plush. Not food options.
This is a quirky place. Attached to a concert venue, owned by Universal music. The theory is good but in practice, it’s a long walk along dark corridor to your quirky room. It was fine just not what we expected
Stayed in March 2024
Reviewed: 14 May 2024
Axel
Belgium/
Very nice and clean hotel, lovely rooms, great location. Best value for money in Madrid!
Stayed in May 2024
Reviewed: 12 May 2024
Fiona
United KingdomLovely hotel good value in Madrid
An interesting hotel, really close to all the city has to offer. Friendly helpful staff.
Stayed in May 2024
Reviewed: 12 May 2024
Danyang
ChinaRoom is too small. And the faucet is really not friendly.
The location is great.
Stayed in May 2024
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