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Reviews of Zel Mallorca

Duque De Extremera, 16, 07181 Palmanova, Spain

#5 of 50 hotels in Palmanova

Guests' Choice

Review score

Based on 138 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.0

  • Facilities

    9.3

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 31 May 2024

    8.0
    loved the hotel, beautiful
    • Leisure trip
    • People with friends
    • ZEL Premier Room
    • Stayed 3 nights
    • Submitted via mobile

    bathrooms didn’t have doors, shower flooded, not enough food options for lunch, music too loud

    pool, lobby, breakfast, rooms

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Loved it , cool , fab place well done !
    • Leisure trip
    • Couple
    • ZEL Premier Room Mediterranean View
    • Stayed 3 nights
    • Submitted via mobile

    I wish there was a choice not to do all the QR code faff!

    Perfect location, fab hotel & staff. Good food. Very cool vibe , great pool area.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Honestly the vibes were great we loved our stay, we just didn’t like how the house keeping would knock loudly. Also havi
    • Leisure trip
    • Couple
    • ZEL Premier Room
    • Stayed 5 nights
    • Submitted via mobile

    The house keeper so rude and they knocked the door even when I’m putting the sign don’t disturb!!!!!!

    The beach and vibes

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    We had a great 3 day break
    • Leisure trip
    • Couple
    • ZEL Premier Room Mediterranean View
    • Stayed 3 nights
    • Submitted via mobile

    The prices of food and drink were quite expensive compared to the surrounding area

    Room with a great view

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Just what we needed
    • Leisure trip
    • Couple
    • ZEL Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Zel was very clean and well kept, breakfast was amazing and the music round the pool was perfect

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Highly recommend. Stunnning in every way 🌟
    • Leisure trip
    • People with friends
    • ZEL Room
    • Stayed 4 nights
    • Submitted via mobile

    Exceptional quality hotel, the staff were second to none, a wonderful atmosphere.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Amazing experience, warm staff, great for couples and friends!
    • Leisure trip
    • People with friends
    • ZEL Premier Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff, clean, amazing experience!

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    It was a perfect stay!
    • Leisure trip
    • Couple
    • ZEL Premier Room Mediterranean View
    • Stayed 3 nights
    • Submitted via mobile

    No

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Great
    • Leisure trip
    • Family with young children
    • ZEL Premier Room
    • Stayed 5 nights
    • Submitted via mobile

    Palmanova itself is not a romantic idyllic location, would not want to stay here in summertime if you do not like the night club life. But the hotel, as a starting location to visit the island with a rental car, is a perfect choice. We also drove to Palma city each evening to enjoy some great restaurants (20min drive and plenty of public parking in Palma)

    Breakfast is very good and diverse. Outside area overlooking the seaside is marvellous. The hotel design is trendy and gives the hotel a relaxing vibe. I read a lot of comments about too loud music in the hotel lobby during the evening, but I have to say, the music vibe was nice, we enjoyed it!

    Stayed in April 2024

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • ZEL Junior Suite Medierranean View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing, it was amazing!!!

    I LOOOOOVED this hotel, such an amazing vibe! Great food, location, staff!

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Amazing hotel, would recommend
    • Leisure trip
    • People with friends
    • ZEL Room
    • Stayed 3 nights
    • Submitted via mobile

    No full length mirror in the rooms, we went early May which is probably not the best time to visit Mallorca as it’s still quite cold. The hotel doesn’t have central heating so we had to ask for a heater which helped. The hotel is on a strip of road with random touristy shops which aren’t so great (but this is the back of the hotel (still main road) which is fine) but you can live with it. Parking is EUR20/day at the hotel which is ridiculous but there’s free parking nearby so you can live with it. Jacuzzi and some amenities close early like 7:00 which isn’t ideal. The sound proofing in the rooms is not too great by the bathrooms from room to room . Our neighbour was throwing up all night and we heard everything and even the drunken loud talking.

    Very pretty, great amenities, one of those hotels you don’t even need to leave during your trip. Right by the beachfront. Not far from the airport which is great. Food is excellent, best breakfast I’ve had on holiday and it’s until 11:00 everyday so you you’re not forced to wake up early!

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    love this place
    • Leisure trip
    • Couple
    • ZEL Premier Room
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    this hotel is perfect. so pretty, staff are so accommodating, breakfast has lots of options, free yoga & Pilates classes. can’t wait to come back!

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Great hotel, would definitely consider staying again if staying in palmanova.
    • Leisure trip
    • People with friends
    • ZEL Room
    • Stayed 4 nights
    • Submitted via mobile

    The room got very cold and couldn’t seem to control the temperature!

    Beautiful chilled lounge and breakfast area. Great spa, great staff, nice enough gym. The food was brilliant.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Beautiful hotel, decorated to a very high standard 😍
    • Leisure trip
    • Couple
    • ZEL Room
    • Stayed 5 nights
    • Submitted via mobile

    The room was always abit too cold. The breakfast had a great variety but the ‘hot’ buffet was always cold (we had cold fried eggs every day). They need a lunch time / light snack menu at more reasonable prices, 18euro for 5 croquettes is a lot (they are 8 euro in Palma restaurants), meaning we had to head out of the hotel for snacks / lunch.

    The vibe!! ❤️ The decor / interior / exterior design made you want to spend time there. The gym. The yoga studio. The size of the room. The staff around reception were great, so friendly. The fragrance of the lobby / reception.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Beautiful place with excellent food and views.
    • Leisure trip
    • People with friends
    • ZEL Premier Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing. Everything was perfect!

    It was absolutely stunning!

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Mixed experience
    • Leisure trip
    • Couple
    • ZEL Room
    • Stayed 7 nights
    • Submitted via mobile

    A few drawbacks worth mentioning. The absence of bathrobes and complimentary cottons and cotton buds was disappointing, as was the lack of complimentary water bottles. Additionally, the furniture felt cheap, with raw wood that snagged clothing. The room could have used additional bed covers, especially since it was cold in April. The check-in process via iPad didn't quite match the luxurious feel I was expecting; a more personal touch at the reception would have been preferable.

    The breakfast was delicious, the staff were helpful, and the hotel's vibe and design were spot-on. Plus, its location and the view were unbeatable

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    AMAZING AND UNFORGETTABLE
    • Couple
    • ZEL Premier Room Mediterranean View
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Everything !!! The breakfast 100/10 the service , the people are always helpful and happy . The cleanness immaculate

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Would definetly stay again if we returned to Mallorca
    • Couple
    • ZEL Premier Room Mediterranean View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Excellent location , breakfast was outstanding , very clean hotel lovely decor. Room was beautiful would recommend a sea view

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • ZEL Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant & bar Price to high

    Clean and close to the beach

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Wonderful Place
    • Leisure trip
    • Group
    • ZEL Junior Suite Medierranean View
    • Stayed 2 nights

    We were not able to stream from our phone to the TV in room as TV did not had that option.

    Breakfast was really good with lot of options. We had a wonder view of beach form our balcony. Location was really good, with supermarket, restaurants, beach, cash machine and bus stop within 5 minutes of walk.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Great experience
    • Leisure trip
    • Family with young children
    • ZEL Premier Room Mediterranean View
    • Stayed 2 nights
    • Submitted via mobile

    Shower wall was transparent

    Everything was great

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • ZEL Premier Room
    • Stayed 6 nights
    • Submitted via mobile

    The smell of the sprayed substance in the reception area was pungent and unnecessary! The choice of music played in the dining room/ restaurant during afternoon and evening was repetitive and head banging!

    Comfort, cleanliness, easy access to pool area, and right on seafront! Loved the easy access to the breakfast area and the choices of food were very varied and always fresh! Staff were always there and very helpful

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Stunning hotel, highly recommended
    • Leisure trip
    • People with friends
    • ZEL Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, it was amazing....

    Beautiful hotel throughout, a really lovely place

    Stayed in March 2024

  • Reviewed: 7 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • ZEL Room
    • Stayed 3 nights
    • Submitted via mobile

    Steam, sauna and jacuzzi were all cold

    Beautiful location and staff were super friendly. Best breakfast and beach bar in Palma!

    Stayed in March 2024

Showing 1 – 25

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