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  5. Reviews of Holiday Inn Helsinki - Expo, an IHG Hotel

Reviews of Holiday Inn Helsinki - Expo, an IHG Hotel 4 stars

Messuaukio 1, Pasila, 00520 Helsinki, Finland

#29 of 86 hotels in Helsinki

Guests' Choice

Review score

Based on 449 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 16 May 2024

    9.0
    Very good
    • Business trip
    • Group
    • Standard Room
    • Stayed 1 night

    to have two single beds

    room space

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Happily stay here again
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Free of charge parking for disabled guests which I was surprised about, but most certainly welcome. Car park is accessible with lifts. Compliments to the young lady serving behind the bar, a total character, with pleasant humorous chat and an asset to the hotel. Note to management: You have a manager in the making here if you offer training and career progression. I would also add, although travelling by car, the number 2 tram stops outside, and Pasila/ Bole station and the Mall of Tripla is less than 10 minutes walk away.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Chair Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    everything

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Good location for a Böle Arena concert
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    The room was nice and clean, with good natural light and very silent. The bed was comfortable Helpful and friendly staff Very easy access since Tram 2 literally stops in front of the hotel. Food options at the Mall in the Pasila station just 5 minutes walk away Amazing location if you're going to a show at the Böle Arena

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Our stay was a delightful blend of comfort, delicious food, and a convenient location.
    • Leisure trip
    • Group
    • Standard Twin Room with Chair Bed - Non-Smoking
    • Stayed 1 night

    We had a very pleasant stay at this hotel. Everything was well-maintained and comfortable. From the moment we arrived, we felt welcomed and invited. The personalized greeting on the TV upon arrival was a warm and welcoming surprise. The breakfast was delicious and offered a good variety. The location was convenient for attending a concert at Böle Arena, which was a plus for us, making it a breeze to get there and back.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The staff were very friendly and accommodating, the room was very clean and it was the perfect location for where we needed to go!

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Beautiful, perfect stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Chair Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    The hotel is clean, new, and spacious with updated amenities.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    You can’t open the window, which makes a stay longer than one night difficult for me

    The staff been extremely friendly and great! Its really next to the Böle Arena so perfect for a concert there. And next to the Pasila/ Böle train saloon. Which very close to the main train station in Helsinki or not that far from the airport.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Perfect location for exploring Helsinki
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Chair Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    I found the way the doors open at the main entrance a bit tricky and confusing

    I really loved the personalised greeting on the TV when I arrived in my room, the green staircase and the location which was perfect for attending an event at Bõle arena. Great access to public transport too.

    Stayed in May 2024

  • Reviewed: 22 April 2024

    10
    Excellent hotel in reasonable price !
    • Business trip
    • Group
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    All was very good.

    Very good service, excellent breakfast!!!, very testy cofee, the reception desk staff very kind and helpful!

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    A delightful stay for both solo adventurers and holiday travelers alike
    • Business trip
    • Solo traveller
    • Standard King Room Top Floor - Non-Smoking
    • Stayed 2 nights

    Nothing that I can point at. Overall a very pleasant stay.

    Hotel truly exceeded my expectations in every aspect of my stay. From the moment I walked through the doors, I was greeted with warmth and professionalism that set the tone for a memorable experience. The hotel's modern and stylish design immediately caught my eye, creating an inviting atmosphere that made me feel right at home. The lobby area was spacious and well-appointed, providing the perfect place to relax and unwind after a day of exploring the vibrant city of Helsinki. Upon entering my room, I was impressed by the attention to detail and the level of comfort provided. The room was tastefully decorated, with all the amenities I could need for a comfortable stay. The bed was luxurious and provided a restful night's sleep, while the sleek bathroom offered a rejuvenating shower experience. One of the highlights of my stay was the exceptional service provided by the hotel staff. From check-in to check-out, every member of the team went above and beyond to ensure that my needs were met and that I felt valued as a guest. Their friendly demeanor and willingness to assist with any request truly made my stay memorable. In terms of facilities, the hotel had everything I could ask for and more. The fitness center was well-equipped. Additionally, the on-site restaurant served delicious cuisine, and an amazing buffet breakfast with a diverse menu that catered to all tastes. The location of the hotel was also a major plus point. Situated next to the train station, it was conveniently located near major attractions and transportation hubs, making it easy to explore everything Helsinki has to offer. Overall, my experience was nothing short of exceptional. From the impeccable service to the comfortable accommodations and convenient location, it's clear why this hotel is a top choice for travelers visiting Helsinki. I can't wait to return for another unforgettable stay.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    -

    We liked beautiful and spacious room and very good breakfast

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    Allt ok .
    • Leisure trip
    • Group
    • Standard Twin Room with Chair Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    American car show

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    ticked all the boxes for my stay
    • Business trip
    • Solo traveller
    • Standard Queen Room with Chair Bed - Non-Smoking
    • Stayed 2 nights

    nothing

    Location was excellent for the exhibition hall, hotel modern and clean.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Very nice to have at Fair
    • Business trip
    • Group
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Breakfast was exellent

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard Twin Room with Chair Bed - Non-Smoking
    • Stayed 3 nights

    very bad breakfast. Everything was empty egg, bread, no fresh fruits

    Hotel is straight next to the Messukeskus which you can enter from the second floor. No need to go outside.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Definitely a hotel to keep in mind next time
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent breakfast, cleaning staff were super friendly and location was good for both the trade show and walking into Helsinki Centre, local supermarket and a shopping mall not far plus the train station for direct train to airport

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Chair Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good value and friendly staff. Considering the price, very happy with the value gotten and the facilities included. Very clean.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Great hotel in a nice area.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Great staff, great location, great hotel overall. Very clean and nice.

    Stayed in January 2024

  • Reviewed: 10 March 2024

    9.0
    Good location to visit a fair.
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The air was extremely dry, that it was hard to breathe. The bedsheets gave white dust on black clothes.

    It was next to the Messukeskus, therefore visiting the boatfair was supereasy and we didn’t even need to take our coats with us. Enjoyed the lobby bar with a delicious pizza.

    Stayed in February 2024

  • Reviewed: 6 March 2024

    10
    Exceptional
    • Business trip
    • Group
    • Standard Queen Room with Chair Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    All was well

    Stayed in February 2024

  • Reviewed: 6 March 2024

    10
    Good location for Business in Tripla
    • Business trip
    • Group
    • Standard Double Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All was well.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    10
    Conveniently located hotel with an excellent breakfast!
    • Business trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing poor to comment on!

    Perfect location for my conference at Messesukus. Excellent breakfast, comfortable accommodations.

    Stayed in January 2024

  • Reviewed: 15 February 2024

    10
    Perfect and really well located Hotel.
    • Business trip
    • Couple
    • Standard King Room Top Floor - Non-Smoking
    • Stayed 3 nights

    There was nothing we did not like. Sorry for that :-) Everything was super great. Thanks again for all and greeting to all the staff.

    The location was great and the breakfast was fantastic. We really loved our stay in the hotel and everything was really clean. The staff was super nice and helpful. We will absolutely be back. Thanks.

    Stayed in February 2024

Showing 1 – 25

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