Nothing

The hotel was absolutely beautiful, perfect in every way possible and the staff were very accommodating and welcoming. Loved every minute of our vacation, can’t wait to book our next stay.

Stayed in June 2024

Nothing

Breakfast was fantastic - lots of healthy options like sea buckthorn shot and smoothie. Liked the porridge too. Lots of choice. Room comfortable and very quiet

Stayed in June 2024

It's a little bit stupid but the curtain was to fine and so the room was to bright for me during the night, specially at dawn

the breakfast was excellent the bedroom very cosy very good gym ! Nice team !

Stayed in May 2024

Everything was perfect. Staff was exceptional.

Stayed in May 2024

Very stylish and well maintained hotel. Excellent location.

Stayed in May 2024

Heating was not enough in the room Simple breakfast Breakfast restaurant located in another building Small elevator Some constructions work nearby

Quiet room Comfort bed Friendly staff Room cleanliness

Stayed in April 2024

the coffee provided in the room could have been better.

Many choices for breakfast and good quality

Stayed in March 2024

Breakfast was delicious Design and concept very smart Shower was very good Comfy bed Quiet location Location great for getting around Staff friendly

Stayed in April 2024

N/A

Hotel staff is friendly and very helpful. They went above and beyond to assist us with our needs. Room is spacious and comfortable. Location is great and walkable to all the main sightseeing spots. Breakfast is amazing with a lot of variety.

Stayed in March 2024

I don’t have any complaints

Very nice breakfast. Good quality and many option. Nice to be served coffee. Nice shampoo and very glad you had conditioner? Was that mentioned when booking? If not, recommendation to do.

Stayed in March 2024

No room service on a Sunday.

Stylish, clean and good location.

Stayed in March 2024

Little annoyances that you shouldn't have to deal with in a hotel of this calibre. Coffee machine was leaking and we had to call them a few times to replace it. The wardrobe door wouldn't close properly, meaning the wardrobe light was always on and and we had to put a chair to force it to stay closed overnight. Room cleaning was very slow, it's like they assumed you'd be out all day and they had all the time in the world to make up your room. They offered a 25' massage for 69 Euro pp and the massage was done in a hotel room by a Thai masseuse who spoke like she didn't want to be there. Do yourselves a favour and don't offer such services since you don't have proper facilities and staff. The hotel does not have a spa, pool or EVEN A SAUNA, which is highly unusual for Finland, where it's mandated that every person has the right to access a sauna. Staff at reception were not very friendly and looked overworked.

Gorgeous hotel with Art Deco vibe. We were offered an upgrade to a Luxe room for 30 Euro/night and it was totally worth it. The room was huge, with a separate living area and soaring ceilings. The interior design was just exquisite! The cocktails and staff at the bar were very good - make sure you visit! The buffet breakfast was included in the room rate and had lots of tasty, healthy and high quality choices. Also a great barista to order lattes, espressos etc. The location is very central and close to the port. You can walk everywhere.

Stayed in February 2024

Nothing

Great location and very helpful staff. Nice facilities and bar/restaurant

Stayed in February 2024

bigger elevator needed, self serve coffee in the lobby needed, wash cloths needed in bathrooms

clean room, good room service

Stayed in February 2024

Excellent design and architecture

Stayed in February 2024

The room temperature was also wrong. Either to hot or to cold. Just didn't work right.

Very Nice buffet breakfast with surprisingly good scrambled eggs. Excellent location for walking the city. Highly recommend the restaurant's beef cheese burgers and French Fries.

Stayed in January 2024

It was a little cold in the room (~20 degrees max) and one could not adjust the room temperature. That said, it was also -20 outside

cozy, individual small hotel, nicely done, "boutique" fits it!

Stayed in January 2024

Great breakfast with a big variety, best Finnish porridge, centrally located, nice people - would come again

Stayed in January 2024

Nothing

Excellent suite , very friendly staff , great location and very modern facilities

Stayed in January 2024

Cleanliness , rooms all superb

Staff were friendly location was good

Stayed in December 2023

location is good, cozy room and nice breakfast

Stayed in December 2023

None

All perfect

Stayed in December 2023

Absolutely nothing, it was perfect

Everything was AMAZING!! Absolutely exceeded the expectations, the team, the food, the drinks, the room.. absolutely perfect! Thank you for making our stay incredible. X

Stayed in December 2023

I was very disappointed there was no sauna.

Breakfast was amazing and beyond my expectation.

Stayed in December 2023