Fredikanterassi 1 B, Pasila, 00520 Helsinki, Finland
#23 of 86 hotels in Helsinki
Guests' ChoiceBased on 261 hotel reviews
8.8Cleanliness
9.1
Comfort
9.0
Location
9.3
Facilities
8.7
Staff
8.9
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 13 May 2024
Suzzku
FinlandStaff at the reception is quite unfriendly, for breakfast there are only tiny cups.
Beautiful room with nice view, comfortable bed and large TV, nice bathroom and good breakfast. Lockers in the lobby and shopping center and railway just nearby.
Stayed in May 2024
Reviewed: 12 May 2024
Frank
BelgiumBreakfast service was chaotic due to lack of staff.
Location is great, all services available.
Stayed in May 2024
Reviewed: 12 May 2024
Mary
United StatesThe location was excellent. The buffet breakfast was delicious. The room was spectacular. The staff was friendly, efficient and professional.
Stayed in April 2024
Reviewed: 11 May 2024
Lotta
FinlandNo comfortable chair in the room as it was quite small.
Breakfast had a good variety of selection. View from breakfast next to window was also nice over Helsinki. Room was stylish and neat including all necessities for one night stay.
Stayed in May 2024
Reviewed: 5 May 2024
Dominik
GermanyWonderful view Great Breakfast
Stayed in May 2024
Reviewed: 20 April 2024
Viva62
LithuaniaNothing to say
Very good location. Extremely easy to reach from airport. Big shoping mall including restaurants, cafees, etc. If you forgetsomething, don't worry, youwill find everything there. All services are on top level. I travel a lot and in comparison, this is one of best hotels I've ever had a chance to stay. If there would be a possibility to rate above 10, I would give 25. Thank you
Stayed in April 2024
Reviewed: 9 April 2024
Emilia
NetherlandsReally hard or think of anything. Maybe that the standard rooms don't have a mini fridge, you need to book a higher room category for that.
Comfortable and clean hotel at a great location! I really enjoyed the breakfast too, so many options. We asked for extra pillows and they were brought to us in minutes. Also when we had a noise complaint about a neighbour room, the reception dealt with it immediately.
Stayed in April 2024
Reviewed: 5 April 2024
Kati
Isle of ManWould have rather had a bath than shower.
Perfect location coming from airport, train station under hotel and shopping mall ( discounts in a shops by showing your hotel key!)so easy to continue towards middle Finland. Reception staff very friendly. Room in 16th floor with amazing views, clean and comfortable. Bar cosy with an excellent choice of wines. Breakfast with cold and warm sections plentiful and delicious. Will certainly stop again this coming summer.
Stayed in March 2024
Reviewed: 29 March 2024
Alison
Czech Republicno restaurant for lunch or evening meal - understandable given the location
good breakfast, nice rooms Located on top of a shopping centre so lots of places to eat and shop train station and tram stop outside so easy to get to city centre
Stayed in February 2024
Reviewed: 6 March 2024
Kati
Isle of ManNothing to complain 😊
Amazing 15th floor room. Breakfast 10/10. Friendly staff and great location from airport and to train. Shopping mall has got everything you'll need.
Stayed in March 2024
Reviewed: 24 February 2024
Isaac
FinlandBreakfast was terrible! I come from New Zealand and from a farm! It reminded me of feeding the animals! Too many people and the rushed feeling felt like military breakfast time! Also if a chef is happy to put that food on his press he shouldn’t call himself a chef. All the cooked food was low quaility and poorly cooked.
Great view and new place. Staff friendly and happy with the room.
Stayed in February 2024
Reviewed: 17 February 2024
Mmirko
FinlandBreakfast is served up until 9:30 on weekdays, which can be a little too early for those on a vacation
We were given a room on floor 16, with a fantastic sweeping view of the city all the way to the sea. Excellent in room amenities, very good breakfast, friendly and helpful staff and a very interesting location, right on top of a massive shopping mall with all the convenience that comes with it.
Stayed in February 2024
Reviewed: 12 February 2024
Joonas
FinlandGood hotel in the central location in Pasila next to Tripla mall. Very good breakfast.
Stayed in February 2024
Reviewed: 11 February 2024
Alison
Czech RepublicGreat location,,,very clean,,,plenty of space
Stayed in February 2024
Reviewed: 3 February 2024
Vilhelm
FinlandCheck in was a little late… at 3 in the afternoon!
Breakfast was awesome! Many dishes to choose from!
Stayed in February 2024
Reviewed: 26 January 2024
Jane
AustraliaWas a bit crowded at breakfast and sometimes in the lobby
Brand new - super clean - right in a shopping centre so restaurants and shopping abounds. Also connected to the train station.
Stayed in January 2024
Reviewed: 11 January 2024
Auli
Netherlands-
Super location in a huge shopping centre. It was easy and quick to go to Helsinki and to the airport by train. We had a room on the 11th floor with a fantastic view. We had to leave early and could'nt use the normal breakfast. But we got from the reception a good "early" breakfast to take to our room.
Stayed in January 2024
Reviewed: 7 January 2024
Minna
United KingdomAt busy times you might find the lobby full of visitors, so if you want to talk to reception staff you need to get a queueing number from near the mall doors - this is not obvious to international visitors. However, if you don't need any assistance look out for a number of tablets they provide for self-check in, which are super easy to use, and you can load 2 keys per room easily. Excellent service. So this was not really a complaint but a tip as the Q looked very long on our arrival.
Location, location, location! The hotel is just off the lobby of Pasila rail terminal, where all intercity and local trains out of Helsinki stop, so it's very convenient for travelling to/from other parts of Finland, or to airport, and locally. FAO summer visitors, it's also about 10 minute walk from Linnanmaki theme park and you can see the theme park from 'city view' rooms, which look towards Helsinki, and the sea beyond. These rooms are also great for trainspotters, it's kind of fun to observe the double deckers and other trains going back and forth. But it's very quiet - you don't hear traffic noise at all. The style of rooms is modern and we loved the window wall :D We loved the location 'at the mall' as it was fun to shop and visit the food court, and many cafes. There's also 24h Alepa store with salad bar, snacks, drinks, etc. We tend to come here on every Helsinki trip with family as it's cheaper than central Hki but the mall means there's something to do - even cinema - until late, which is great with teenagers :D There's also amazing breakfast with Finnish delicacies - try rahka (creamy berry/yoghurt mix) and Karelia rice pies with egg butter and a bit of crispy bacon on top :D And there's luggage storage if you head out to exploring on your arrival / departure day.
Stayed in January 2024
Reviewed: 5 January 2024
Ning
ThailandNothing
Quite in the central
Stayed in January 2024
Reviewed: 18 December 2023
Sara
NetherlandsWe have been here multiple times and it is always a pleasure!
Stayed in December 2023
Reviewed: 3 December 2023
Frankel
IsraelStaff was super friendly, breakfast was great and room was spacious
Stayed in December 2023
Reviewed: 13 November 2023
Gregory
United KingdomVery convenient for anyone visiting Exhibitions at Messukeskus Staff very friendly and helpful Room was clean and tidy, equipment looked new Iron did not need cleaning prior to use which is rare! Breakfast - range of choices available
Stayed in November 2023
Reviewed: 19 October 2023
Pauline
FinlandNothing
Lovely , clean rooms and beautiful view from 14th floor
Stayed in October 2023
Reviewed: 12 October 2023
Laoma98
ChinaBreakfast starting too late
Location
Stayed in October 2023
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