13 Vilhonkatu, Kluuvi, 00100 Helsinki, Finland
#18 of 86 hotels in Helsinki
Guests' ChoiceBased on 1697 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.7
Facilities
8.9
Staff
9.1
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 11 June 2024
Richard
United KingdomNo kettle in room.
Cleanliness and polite helpful staff. Breakfast of high standard and wide range of food available.
Stayed in June 2024
Reviewed: 11 June 2024
Alyanna
United KingdomThe location is in the centre of the city & right next to the main train station. The place was very clean & very easy to locate. All the staff were very helpful & provided us with maps for the city. Facilities in the hotel was very lovely. Everyone was very welcoming.
Stayed in May 2024
Reviewed: 9 June 2024
Andrew
SingaporeWe paid for the room for the previous night to guarantee early check-in but the hotel sold the room to another customer. Apparently, this is 'standard practice' = at least it is for this hotel. We were allocated an alternative room but it wasn't the room we paid for. If the hotel is going to do this, they should be honest about it at the point of booking and let the customer decide.
Rooms comfortable, nice breakfast and great location
Stayed in June 2024
Reviewed: 9 June 2024
Robert
AustraliaDreadful entry into the hotel. As an elderly guest I struggled with my suitcase as there is NO ramp to wheel the case inside and I had to carry it up the entry steps. There is also NO bellboy to assist with luggage.
Excellent buffet breakfast Very comfortable beds.
Stayed in June 2024
Reviewed: 6 June 2024
Abigail
United StatesMini bar was not working
Very helpful service staff, comfortable room, and great location
Stayed in June 2024
Reviewed: 5 June 2024
Suniti
IndiaEverything was good
The design of the hotel. The spaciousness. The amazing breakfast and the location
Stayed in May 2024
Reviewed: 30 May 2024
Kaisa
FinlandSplendid location, very beautiful building and historical setting. Wonderful breakfast.
Stayed in April 2024
Reviewed: 29 May 2024
Francisco
Philippinesneeds a ramp at the entrance
ambiance cleanliness professional staff good food
Stayed in May 2024
Reviewed: 28 May 2024
Katy
United StatesThere was a loud band one night, but not the fault of the hotel.
Breakfast was great and staff was very accommodating. We were able to get late checkout and store our luggage.
Stayed in May 2024
Reviewed: 25 May 2024
Chrysoula
GreeceI truly enjoyed everything.
Breakfast was very large and rich in options, all placed with attention and excellently cooked. The area just couldn't get any better. The hotel itself is of a beautiful Scandinavian design combining old and modern elements.
Stayed in May 2024
Reviewed: 24 May 2024
Seymour
United StatesOutstanding breakfast.
Stayed in May 2024
Reviewed: 22 May 2024
Elizabeth
AustraliaNothing
Location ,staff and breakfast was awesome
Stayed in May 2024
Reviewed: 20 May 2024
Jerome
GermanyGreat Hotel in the city center next to the central station. Staff is very nice and helpful. Great breakfast.
Stayed in May 2024
Reviewed: 20 May 2024
Shre
United StatesIt's so big, I got lost once or twice getting to the room!
Lovely hotel, very clean and has everything you need. Great location.
Stayed in May 2024
Reviewed: 18 May 2024
Lubov
United Statesnone
very clean, comfortable excellent breakfast!
Stayed in May 2024
Reviewed: 18 May 2024
Alexis
NetherlandsHotel is design is very special as it is the old post office. :) But the staff is very helpful & room are very comfortable.
Stayed in April 2024
Reviewed: 15 May 2024
Reginald
United Statesexcellent location. Great room overlooking square.
Stayed in May 2024
Reviewed: 15 May 2024
Andras
Hungaryna
The hotel has a great Artdeco charm. Perfectly placed next to the Train terminal. You can visit the main attractions of Helsinki on foot from here. the rooms are spacious and has a nice quality feel. Breakfast had a huge variety and everything was delicios and good quality
Stayed in March 2024
Reviewed: 14 May 2024
Paul
AustraliaOur room was spacious with a view over the main square. The hotel facilities were excellent and the location was perfect. The hotel staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 12 May 2024
Simone
United KingdomReally spacious room, and perfect location for exploring the museum quarter! Lovely decor and great to have breakfast included - huge selection.
Stayed in May 2024
Reviewed: 12 May 2024
Li
ChinaBreakfast is nice!
Stayed in April 2024
Reviewed: 10 May 2024
Timothy
United StatesBest location next to train station. Great breakfast. Charming rooms and building
Stayed in May 2024
Reviewed: 9 May 2024
Donald
United StatesClose to central station and most central Helsinki spots are very walkable!
Stayed in May 2024
Reviewed: 9 May 2024
David
United StatesNothing
Location location location!!! Super convenient if you are traveling by train. Also convenient for all must see sites! Beautiful rooms, great sauna and breakfast!!
Stayed in May 2024
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