62 Castle Street, Liverpool, L2 7LQ, United Kingdom
#21 of 103 hotels in Liverpool
Guests' ChoiceBased on 1675 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
9.2
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 7 May 2024
Laura
United KingdomNothing :)
The room was huge and the bed super comfortable, we had everything we needed for a couple of nights. Very enjoyable stay, the staff was super accommodating as well.
Stayed in May 2024
Reviewed: 7 May 2024
Eleni
United KingdomCentral location and quiet and spacious room
Stayed in May 2024
Reviewed: 7 May 2024
Helen
United KingdomOnly tiny bit of feedback is we think the cleaners forgot to clean the bathroom floor. Also the glass shelving in the bathroom was dusty. But everything else was great!
Fantastic location, well done out huge room. Very impressed! Quiet for its very central busy location.
Stayed in May 2024
Reviewed: 7 May 2024
Katie
IrelandThe rooms were gorgeous and staff were lovely
Stayed in May 2024
Reviewed: 6 May 2024
Gail
United KingdomN/A
Excellent service Lovely staff
Stayed in April 2024
Reviewed: 4 May 2024
Daf47
United KingdomQuirky, lovely staff, room was big , comfy bed Good prices on beers
Stayed in May 2024
Reviewed: 3 May 2024
Joanna
United KingdomOnly a small thing, the bar really was a nice area to sit and watch the world go by but on a few occasions it wasn’t open. Admittedly we were staying Sunday - Thursday so not very busy but on a couple of days after a full day of sightseeing it would have been nice to have had a drink back at the hotel.
Lovely staff, very helpful. Beautiful room with a very comfy bed. Bar area was lovely and the espresso martini was delicious! Good choice for breakfast which can be taken in your room which was very relaxing. The hotel is perfectly situated, so close to everything and it smelt amazing!
Stayed in May 2024
Reviewed: 2 May 2024
Harris
United KingdomVery minor but a little tired decor
Location was amazing .. lovely road where the hotel is situated
Stayed in April 2024
Reviewed: 30 April 2024
Zo
United KingdomSome noise
Big rooms
Stayed in April 2024
Reviewed: 30 April 2024
Adrienne
IrelandCannot fault anything
The suite was beautiful and really big. Bathrooms lovely too very well decorated throughout. Breakfast was lovely too and sent to room free of charge which is an added bonus. Staff very accommodating location is excellent too great value for money
Stayed in April 2024
Reviewed: 28 April 2024
Stacey
United KingdomN/A
The room was lovely, with the added touches was really special
Stayed in April 2024
Reviewed: 27 April 2024
David
United KingdomLocation
Stayed in April 2024
Reviewed: 26 April 2024
Kathryn
United KingdomNothing.
The room was fabulous, really spacious and beautifully decorated. Couldnt fault it and the mini bar in the room was an added bonus. The lady on reception was lovely and explained all we needed to know quickly and checked us in in no time. Will definately stay here again.
Stayed in April 2024
Reviewed: 26 April 2024
Alison
United KingdomGood value for money . Big room and comfortable bed
Stayed in April 2024
Reviewed: 25 April 2024
Gareth
United KingdomI didn't like having to leave the hotel when my stay had ended. I was very tempted to ask how much it would be to extend my visit for another night
The staff were extremely helpful. All my enquiry calls were handled very well with good information. During the visit, all the staff were very friendly, courteous and eager to help. I accidentally overslept at breakfast and the staff were very understanding and even offered to have my breakfast brought up to my room which was exceptional (and very tasty!) The hotel itself is beautiful and very well maintained. All facilities/amenities were clean and working as intended and I had no complaints at all during my stay. The location on Castle Street is fantastic. Great location for access to the city, whatever your stay may entail. Pubs, bars and restaurants all within walking distance (even on the same street). Parking was discounted over 50% and staff provided very clear and understandable instructions on where to park nearby and how to claim the discount granted for hotel guests. Overall a very enjoyable visit and I would definitely recommend to anyone looking for a city break or an overnight stay - business or leisure! 5 Star - 10/10.
Stayed in April 2024
Reviewed: 23 April 2024
Debra
United KingdomThere was nothing we didn't like
Location excellent
Stayed in April 2024
Reviewed: 22 April 2024
Paul
United KingdomNo bedside sockets or table
Location and staff were perfect.
Stayed in April 2024
Reviewed: 22 April 2024
Ricky
United KingdomNothing
The huge bed and perfect location
Stayed in April 2024
Reviewed: 21 April 2024
Daniel
United KingdomLocation and parking is easy
Beautiful hotel Lovely large rooms well kept and clean with all amenities
Stayed in April 2024
Reviewed: 20 April 2024
Melissa
United KingdomNothing.
Great location. Lovely staff. Would recommend.
Stayed in April 2024
Reviewed: 20 April 2024
David
United KingdomNothing.
Absolutely everything, lovely staff, large room great location and very clean in all parts of the hotel. Would definitely recommend to anyone staying in Liverpool we thought it was great value for money and would without doubt stay here again.
Stayed in April 2024
Reviewed: 19 April 2024
Helen
United KingdomCreaking floor boards in the junior suite!!
Location Friendly staff Lovely and warm, very welcoming Lovely fresh bedding & fluffy towels Spacious and airy bedrooms/suite Very comfortable bed
Stayed in April 2024
Reviewed: 18 April 2024
Helen
United KingdomThe fridge in the room was a little noisy during the night.
Lovely, friendly staff. Nice feel to the hotel. Spacious room
Stayed in April 2024
Reviewed: 18 April 2024
Orr
United KingdomLobby and frontage are very basic
Room was lovely and it’s very central
Stayed in April 2024
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