The bright colours of lighting - tacky

Location Cost Bed

Stayed in May 2024

A bit cloud and room a bit old

Very near tube and airport control time is good

Stayed in May 2024

The breakfast atrium is a little cold and uninviting, but the breakfast was adequate enough despite one of the juice machines not working. We had requested twin beds in Booking.com and confirmed at reception, but the room was set up as a double. However, I cannot fault the speed with which the team sorted the bed situation out.

The hotel had been open a week, so everything was pristine. The swimming pool and sauna was amazing. The hotel was in a good spot opposite Hatton Cross Station, which is free to get to from the Heathrow Terminals (you just need scan a card, it won't be debited). A plane spotters delight as they often take off in that direction. The soundproofing of the hotel is excellent though. The staff were friendly.

Stayed in May 2024

The lack of atmosphere in the bar and dining area.

The comfortable beds, the quietness considering we were under a flight path, the cleanliness and the excellent staff.

Stayed in May 2024

Nowhere to go outside the hotel.

Convenient location near Hatton Cross underground station. Impressive sound-proofing considering that the hotel is under flight path of taking off planes.

Stayed in May 2024

Ventilation in bathroom is poor Strange that the room window was overlooking the restaurant

Restaurant was delicious Location is convenient

Stayed in May 2024

Easy to access and very modern and clean

Stayed in May 2024

Hotel is sill in start-up mode.

locatiob by underground ver useful as was the early morning shuttle to Terminal 2.

Stayed in May 2024

Great location for heathrow airport

Stayed in May 2024

The breakfast is similar for all days. The buffet dinner value expansive.

The hotel was very near Heathrow Airport, either by train or by car. The underground station is very near the hotel, only 5 minutes walking. The staff was friendly and helpful. The breakfast was good; it only needs to be enhanced by changing the foods from day to day. The manager was very helpful to us, and we would like to thank him for what he did and for the compliments he gave us.

Stayed in May 2024

It's impossible to open windows so the air inside the rooms gets really bad almost irrespirable, we were not allowed to pay cash and this caused us to lose money on exchange since our credit card is in EUR, the breakfast wasn't too varied (same food served each day, no vegetables, one of the juice dispensers was not working)

Location close to the subway and motorway, cleanliness, private parking

Stayed in May 2024

Great swimming pool but music too loud, sauna not working … barely 70oC. This might have been down to other guests leaving the door open in fairness to the hotel. There is no shower outside the sauna and steam room so despite signs asking patrons to shower before entering the pool dripping with sweat I saw no one showering. The restaurant / bar area was like the moon…… no atmosphere ! It’s not the sort of room you’d want to relax in unfortunately but there is a decent pub about 400 yds down the road.

Very new and fresh, great location. Reception staff very friendly and were able to give us good advice with regards travel to the airport. The train station for Heathrow is directly across the road and free for all the terminals….. just a few minutes train ride away.

Stayed in May 2024

Room allocated had no fridge, TV didn’t work, safe didn’t work . Reception staff were very good and gave us another room . On the third day the chambermaid left the door open all afternoon so anybody could walk in . Luckily nothing was taken but we were really shocked . Reception staff were very apologetic.

Location

Stayed in May 2024

Breakfast was pretty much like a school cafeteria. Food was cold. Hotel seems to love neon blue lighting which just makes it look dated rather than cool. Beds were very firm. Not so firm that I'd say they were hard. But very firm.

Originally booked the hotel as it's right across the road from Hatton Cross Station so would be ideal for getting to the airport first thing in the morning. Due to train strikes though we ended up coming by car. not sure I would have booked the hotel otherwise. It was more convenience. Bedrooms were clean and plenty of car parking. Air con in room worked.

Stayed in May 2024

Bar had no draught beer as all lines being cleaned at same time and bottles prohibitively priced.

Great position for Heathrow. Just one stop on the tube to T2/3

Stayed in May 2024

Very close to station for Heathrow Airport and very good value- worth paying the little bit extra for breakfast !

Stayed in May 2024

The breakfast could be better, even though it is under a hotplate light, both mornings it was lukewarm at best. Breakfast time was not busy when I visited but there were still items missing from the hotplate.

The hotel had only been open 3 days when we visited, so was naturally bright and clean. Staff were polite at all times and even whilst they were still learning some of the system they would hold a conversation and not leave you waiting in silence. Rooms are very spacious with comfortable large bed and there is no noise from the aircraft’s flying close overhead. The location to Hatton Cross is excellent to be able to jump straight into the Piccadilly line of the tube and be in central London in 40 mins.

Stayed in May 2024

Great location for what we needed, rooms nice size and clean and comfy

Stayed in May 2024

Room really cramped

Nothing

Stayed in May 2024

The fact you had no keg beers on. Also the car charging points not working

The pool / gym facilities

Stayed in May 2024

Breakfast was appalling, the room was not welcoming, food selection was rubbish, lukewarm food and staff were uninterested, most tables were full of used plates etc, choices were poor Our shower leaked through the glass all over the bathroom floor

The closeness to the tube station, the room and bed was clean and comfortable

Stayed in May 2024

The restaurant. Expensive. Limited variety. Friendly but slow staff. Food was meh.

Great proximity to the airport

Stayed in May 2024

Phone didn’t work in my room so couldn’t call room service and the bed wasn’t really that comfortable.

Even though I didn’t use it the pool and hot tub looked amazing! Rooms were nice and quiet and very spacious.

Stayed in May 2024

No actual bin in my room and for a double bed I had two single mattresses pushed together

Staff were amazing, location was brilliant and food was fab, very quiet, pool was fab.

Stayed in May 2024