11-13 Kerley Road, Bournemouth, BH2 5DW, United Kingdom
#11 of 69 hotels in Bournemouth
Guests' ChoiceBased on 84 hotel reviews
8.5Cleanliness
8.8
Comfort
8.7
Location
9.7
Facilities
8.3
Staff
9.6
Value for money
8.2
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End of dialog contentReviewed: 6 May 2024
Klaudia
United KingdomI’m in love in this place. People who’s working here are very nice, polite and friendly. I will back here soon with my friends for summer time. They have a space for people who’s smoking, and it’s sooo close to the beach. Totally recommend it!
Stayed in May 2024
Reviewed: 5 May 2024
Jolanta
United KingdomFantastic location, helpful staff comfortable bed🙂
Stayed in May 2024
Reviewed: 27 April 2024
Elaine
United KingdomAll was good
Ideally located for the BIC with free parking. Very helpful and polite staff.
Stayed in March 2024
Reviewed: 14 April 2024
Gyles
United KingdomGreat location to the centre. Friendly staff.
Stayed in March 2024
Reviewed: 8 April 2024
Nick
United KingdomRain!
The craic
Stayed in April 2024
Reviewed: 8 April 2024
Declan
United Kingdom- Bed felt worn out, awoke with a sore back - some furnishings dated and tatty - had to ring doorbell to be let back in to the hotel whenever we went out
- Great location, particularly for the BIC and the beach - Ample, free private parking - Good bathroom facilities - Spacious rooms - Pleasant bar - Friendly and helpful staff
Stayed in March 2024
Reviewed: 5 April 2024
Mark
United KingdomBed could be more comfortable
Location, Staff and cleanliness
Stayed in March 2024
Reviewed: 25 March 2024
Glen
United KingdomRooms are dated and overpriced ,on breakfast facilities
Very good location
Stayed in March 2024
Reviewed: 21 March 2024
Adele
United KingdomFriendly and informative hosts. Lovely big room with a sea view. Parking a bonus. Excellent location.
Stayed in March 2024
Reviewed: 18 March 2024
Paul
United KingdomThere was no mirror in the bedroom for makeup, and a shelf in the bathroom would have been useful.
The room was clean and tidy bed reasonably comfortable, location ideal for the bic.
Stayed in March 2024
Reviewed: 10 March 2024
Ogulcan
TurkeyWi-Fi wasn't stable most of the time. The rooms were clean overall but some equipment in the room need a bit of renovation
Location was superb, close to BIC, Pier and Town Centre
Stayed in March 2024
Reviewed: 7 March 2024
Christine
United KingdomNothing we didn’t like but a hair dryer would have been useful.
Lovely sea view room. Location brilliant for the beach and the BIC.
Stayed in March 2024
Reviewed: 24 October 2023
Jennie
United KingdomStruggling to think of anything... it would have been nice to have a bath rather than just a shower, but I'll know to book that next time.
Mattress one of the most comfortable I have ever slept on. Loads of storage. But the best thing weas the service. Dave, in particular, was absolutely amazing and we could not have asked for more care or attention.
Stayed in September 2023
Reviewed: 8 October 2023
Beth
United KingdomThe mattress was on the firmer side for me. But I have a soft-medium mattress, at home so that could explain why I felt that way
I loved how secure we felt, the staff were lovely and the whole building was beautiful! The room was a great size and we had a lovely view of the pier and the beach!
Stayed in October 2023
Reviewed: 29 September 2023
Nathan
United KingdomCouldn’t really fault anything
Really friendly staff, Dave made my stay feel like i was really part of his family, chatted about food and being a chef and aircraft (being there for the airshow) Spacious room Beautiful view of the seafront and pier Free breakfast thrown in which was delicious and freshly cooked every morning!
Stayed in September 2023
Reviewed: 19 September 2023
Richard
United KingdomQuiet break recently at The Balmoral, Beds very comfortable and a big thanks to Dave and the back room staff.
Stayed in September 2023
Reviewed: 18 September 2023
Hannah
United KingdomThe building is quite tired, the seal of our door was creaky and made noises through the night, our bed was very small and our bathroom bin had not been emptied.
Fantastic location close to the sea, and friendly staff, the building would have been beautiful once. When we checked in the gentleman offered us continental breakfast the next morning for free!
Stayed in September 2023
Reviewed: 14 September 2023
Jenny
South AfricaTiny single room. No outlook. Hot and noisy.
Super friendly and helpful staff. Secure parking
Stayed in September 2023
Reviewed: 14 September 2023
Clee
United Kingdomstaff very helpful, comfortable, quiet and clean
Stayed in September 2023
Reviewed: 10 September 2023
Josh
United KingdomShower settings didn’t seem to work properly water was mainly scalding hot!
Very friendly and Helpful staff! Comfy bed and good nights sleep, great location to beach and town🙂
Stayed in September 2023
Reviewed: 10 September 2023
Amy
IndiaAmazing! Very good breakfast.
Stayed in September 2023
Reviewed: 5 September 2023
Caroline
United KingdomNothing bad to say
Great location not far from town or beach. Comfortable room. Dave was a great host and it was clear all guests are supported. Fantastic views across the water. Secure car parking.
Stayed in September 2023
Reviewed: 4 September 2023
Aleksandra
United Kingdomvery clean, good location and very nice service, free carpark
Stayed in September 2023
Reviewed: 4 September 2023
Carolyn
United KingdomN/A
Well what can I say the Balmoral Hotel was amazing, the staff also amazing they couldn't do enough for you. We checked in the morning, unpacked . The car was parked up , so no worries we were able to start our air show weekend. Didn't book breakfast, but the really nice guy on reception said we could have breakfast, which was so nice. The position of the hotel was so near to to everything, the sea front, shops , restaurants and bars . We will definitely becoming back . Thank you all for a lovely weekend.
Stayed in September 2023
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