City Centre, 55-57 Skeldergate, York, YO1 6DS, United Kingdom
#53 of 101 hotels in York
Guests' ChoiceBased on 2278 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.5
Facilities
8.8
Staff
9.2
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 12 June 2024
Adrian
United Arab EmiratesGreat location, comfortable rooms and super/plentiful breakfast. Short walk to the city centre and onsite parking available. Access to onsite gym
Stayed in May 2024
Reviewed: 10 June 2024
Julie
United KingdomNothing
Beautiful property, comfy clean room, nice garden
Stayed in May 2024
Reviewed: 10 June 2024
Tim
United KingdomBreakfast was a bit ordinary and quite expensive. The hotel was busy on a Sunday morning and it was a noisy dining area.
The House Suite was perfect for our needs. Giving us a sitting room as well as a bedroom with a large comfortable bed. The location was excellent giving easy walking distance to the centre of the city, but sufficiently quiet - away from York’s weekend ‘party town’
Stayed in June 2024
Reviewed: 10 June 2024
Richard
United StatesWe had a wet duvet and they came with a new one immediately
Stayed in June 2024
Reviewed: 10 June 2024
Dorothy
United KingdomRoom very cold at night.
Situation of hotel - central.
Stayed in June 2024
Reviewed: 10 June 2024
William
United StatesWas certain I had reserved a breakfast time with reception upon arrival, only to be turned away when I arrived the next morning.
Was able to walk from train to property. Easily accessible by foot to cafes, and activities. Wish I could have stayed on longer.
Stayed in May 2024
Reviewed: 9 June 2024
Helen
United KingdomThe only thing I could say is that it took a while to get my breakfast I did ask as was waiting for 20 minutes before it came. They did say sorry as had people who had not booked breakfast so delayed mine.
I liked the hotel room very spacious and loved that everything in the fridge was complimentary which included 1 bottle of wine, beer , water and fruit juice. The staff was really nice and helpful. We had breakfast too in our stay was served by excellent staff.
Stayed in June 2024
Reviewed: 9 June 2024
Theresa
United KingdomNothing
The location was perfect and the staff couldn’t do enough for you .
Stayed in June 2024
Reviewed: 9 June 2024
Charles
CanadaWould have liked to have an evening meal in the restaurant but the limited menu-selection at that time meant we had to go out to eat in the evenings; otherwise we have no complaints.
Beautiful hotel in a great and convenient setting in the City. Friendly staff in reception and restaurant; excellent breakfasts. Having car parking on-site was a major bonus given the central location. Beautiful gardens.
Stayed in May 2024
Reviewed: 9 June 2024
Karen
United StatesGarden was beautiful and relaxing, quiet, historical aspect
Stayed in June 2024
Reviewed: 8 June 2024
Louise
United KingdomBreakfast was tasty and a good selection
Stayed in May 2024
Reviewed: 7 June 2024
Martin
United KingdomThere was nothing to dislike.
Beautiful hotel,courteous staff
Stayed in June 2024
Reviewed: 7 June 2024
Lorraine
United KingdomThe only issue was the a noise on and off during the night, believe it’s related to the air con, even tho it was off, maybe this could be looked at?
The hotel was lovely, very clean and the room was very comfortable, loved the small touches with dressing gowns and a sleep pack!
Stayed in June 2024
Reviewed: 7 June 2024
Paula
United StatesIt was all good!
Excellent location, beautiful setting. 24/7 services. Breakfast was delicious!
Stayed in June 2024
Reviewed: 6 June 2024
Michelle
United KingdomThere was nothing we didn’t like 😊😊 But it would have been nice to have a bottle opener and a box of tissues in the room.
Very welcoming, friendly staff Beautiful decor and ambiance.
Stayed in June 2024
Reviewed: 5 June 2024
Michael
New ZealandDidnt know that the hotel had allocated us a disabled room, dont think i had requested that and other guests were very noisy returning late at night
Room size and location
Stayed in May 2024
Reviewed: 5 June 2024
Natasha
United KingdomCant think of anything we didn't like.
Room was great, beds really comfy and had a great welcome pack on arrival in our room. Location is great only a 10 minute walk into the city which was a wonderful place to explore. Staff were also very friendly.
Stayed in June 2024
Reviewed: 4 June 2024
Mark
United KingdomNothing
Excellent hotel and excellent staff
Stayed in June 2024
Reviewed: 3 June 2024
Jayne
United KingdomIt was perfect, no improvement needed. Thankyou
It was a stay that i needed to be away for some peace. It ticked all the boxes, could not of asked for more.
Stayed in May 2024
Reviewed: 3 June 2024
Michelle
United KingdomIt would have been helpful to have had instructions on how yo use the coffee machine. The pillows, they were a little 'lumpy', but everything else was fantastic!
The hotel had a lovely ambiance. The communal areas were lovely, including the outdoor areas.
Stayed in June 2024
Reviewed: 2 June 2024
Kelly
AustraliaI found the room cool and the thermostat did not seem to work, however when I spoke to reception they were able to adjust remotely. Nothing else comes to mind
Location was perfect, a little stroll into town so was quiet at night. The room was small but comfortable which was what I paid for. The pictures did not do the property justice as it is actually much prettier. Lots to do in York and all within walking distance. The staff were informative and lovely, helping in any way they can. Special shout out to Karine on reception who was just wonderfully helpful.
Stayed in May 2024
Reviewed: 2 June 2024
Carol
United StatesStaff, location, room details all excellent.
Stayed in June 2024
Reviewed: 1 June 2024
Kate
AustraliaThe size of the room was smaller than expected.
Location was perfect for walking into the town centre. The gardens and flowers were beautiful. Delicious breakfast. Friendly helpful staff.
Stayed in May 2024
Reviewed: 1 June 2024
John
United KingdomTapas in evening, would have liked better or more traditional type menu
Relaxed and good
Stayed in May 2024
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