Not clean

Relaxed

Stayed in May 2024

Shower and sink blocked. No hot water. Could not have shower during my trip.

Location close to the beach

Stayed in September 2023

Water pressure is too too too low Bed is very noise

Stayed in September 2023

No cold water in the bathroom. Milk in the fridge was out of date. Staff were very unhelpful when we raised no cold water and told us to use a kitchen in the basement.

Great location

Stayed in September 2023

Very very basic, seemed more like I was placed in staff accommodation, curtains were not matching or hung properly. There appeared to be someone's travel kit in the bathroom. The bedding had some marks on the fitted sheet but not sure if this was due to stains or not, I was so tired I just slept the other side of the bed that appeared clean. Cheap mattress but surprisingly comfy.

It was close to the beach, pubs and restaurants. Good location.

Stayed in August 2023

Although I knew the hotel was not great judging by some of the reviews and the price I paid for my room, the staff were brilliant to the point man on reception upgraded my room from a single bed to a double on the top floor room (due to not many people staying at the hotel on that particular day Monday) 401 which had a sea view over looking the roof tops. The room was quite clean but the carpet was horrible and an unpleasant smell in the room. All of a sudden a cat appeared from under the bed and darted for the bathroom window which I closed immediately. It must of been left open by the cleaners, that explains the smell and how dirty the carpet was. Apparently the cat belongs to a neighbour by the hotel and must use the room quite often as a hideout if the bathroom window is left open. (So beware if staying in rooms 401, 402 and 403) The man on reception did apologise and offered to move me to another room but I said it’s fine as I’m only there one night and just unpacked my stuff. The location is perfect if heading towards the beach, pavilion gardens or main high st, bars and restaurants. The hotel itself could do with a major revamp and money spent as it’s very worn, used and in need of desperate TLC (it’s like stepping back in time as it’s early 80s very worn decor) it could then be a really lovely hotel. I cannot fault the staff though they are lovely, friendly and always smiling.

Stayed in July 2023

Bathroom was smaller than a pencil case, tiles lifting, shower was great apart from the enclosure it was in, tray was basically shaking under my feet, carpet was lifting, questionable electrical work, furniture falling apart. Great comparison to guest house paradiso

The drive down and the drive home

Stayed in July 2023

In serious need of updating! My daughters wouldn’t even use shower

Location

Stayed in June 2023

old and dated, was told by another guest there was a burglary as we arrived. locks on doors were old and could easily be broken into, hard beds. struggled to open windows. when window to bathroom was open, people can see you on the toilet.

nothing

Stayed in June 2023

The door of the bathroom was broken, and the shower was not given enough water, so was a bit uncomfortable to take a proper shower. But the rest was nice to have one night with clean air from the sea.

Good Location close to the beach, ideal for one night. The bed and the pillow were comfortable.

Stayed in August 2022

no taller row and not clean

Stayed in September 2022

Cleaniness could have been better, the room could have done with a deep clean and decorating. The paint work was chipped and there were stains on the carpet. The one wardrobe doors did not open, the toilet roll holder was broken and I slightly pull the shower screen to get into the shower and it came off its hinges. I asked three times for more toilet roll and reported the shower screen twice. The black lace curtains were shabby chic meets gothic horror!

Breakfast was not included. The location is wonderful near to the town centre and the beach.

Stayed in August 2022

Wanted £20 for overnight parking when it's free after 10pm till 10am in the street next to it. Celler tape holding the bath panel on. Staff wasn't friendlyand abrupt. I won't stay there again.

Stayed in August 2022

The rooms need updating was very 1970s, I did not like the fact the rooms are so hot and ours was on a very busy main road and you hear all the teffix. Would not pay the full 144 for the room thats way to much for a tiny standard room. Says come with hair dryer and dosent, the illuminmouse bluejeans that shines through your window is very annoying as well

Location was good

Stayed in September 2022

£15 parking charge. Ambivalent service. Bad state of repair.

nothing

Stayed in August 2022

Where do I start. The beds were awful, the decoration was falling off the walls, the bath panel was held on with sellotape and the window in the shower room was rotten and mouldy. Also it’s £15 a day to park (not advertised) no breakfast (not a bad thing because the Olive Cafe a 5 min walk away is amazing) and the place wreaked of damp

Great location. Perfect for accessing everything a family needed

Stayed in August 2022

Broken WC. Very hot in the room .shabby decor.broken lamp ,old fan .room wasnt ready on time. Carpet was ripped so dangerous.not enough plug sockets.parking wasnt good .

The matress was comfortable and close to amenities.

Stayed in August 2022

Room wasn't good. Curtains did little to block out light from outside. The bed was quite small and a cheap bolted tube frame which creaked, it was hot and they had no fans, the bed sheet was a overly-hot velour and wadding-filled thing. The whole place felt tired and a bit shabby rather than just old with character. I appreciate there's no such thing as a cheap hotel in this area in summer at short notice.

Location was good and the staff did try to help with requests. Mattress was comfy.

Stayed in August 2022

Nothing

Just the location

Stayed in August 2022

There were so many small things that let this hotel down, that when put together made our stay difficult. Our room was directly off the reception area, and the first night we were kept awake by the general comings and goings, and a group of people talking outside our room for 45 mins. The next day I asked to be moved to a different room, which they did for us. The following negatives are across both rooms. There were no hand towels or bath mats in the bathrooms, I nearly fell getting out of the shower, and there was no where to put anything as no shelving. In the first room I had to tune the TV and set the clock to the correct time, it was 3 hrs fast and there was rubbish on the floor from the previous clients. Both rooms had no plug sockets next to the beds and only two in the rooms in total. The beds were uncomfortable and creaked a lot. The complimentary tea making facilities, we had no spoons and the little pots of milk weren't UHT so when we used them the milk had gone off as they weren't kept in the fridge.

The location was amazing, a 2 min walk to the beach with restaurants and a local store just over the road. Staff were very polite and welcoming.

Stayed in August 2022

The kettle had something it it that when switched on it filled the room with smoke and burnt the element in the kettle. Said they would replace but never I had to ask front desk for one. No not water in shower or sink. Major leak in the ceiling on the landing of the second floor which left a soaking wet carpet and wallpaper hanging from the ceiling..

Comfortable bed.

Stayed in July 2022

The hotel didnt justified the price I paid

Stayed in July 2022

layout

location

Stayed in July 2022

No air con or fan, our client had no sleep. So we were disappointed with the facilities.

Stayed in July 2022