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Reviews of Bournemouth Highcliff Marriott Hotel 4 stars

St. Michaels Road, West Cliff, Bournemouth, BH2 5DU, United Kingdom

#13 of 69 hotels in Bournemouth

Guests' Choice

Review score

Based on 785 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 9 May 2024

    7.0
    This was the only time us 7 visits we was dissapointed
    • Leisure trip
    • Couple
    • Deluxe Cottage King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Had a deluxe cottage with sea view .. wasn’t deluxe was basic with a thin cover sea view was hidden by shrubs

    Love the hotel staff and close to beach

    Stayed in April 2024

  • Reviewed: 8 May 2024

    7.0
    Comfortable stay in a great location.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    Large room. Excellent meal on site at Brasserie Blanc

    Stayed in April 2024

  • Reviewed: 7 May 2024

    7.0
    Nice room, shame about the sofa bed
    • Leisure trip
    • Family with young children
    • Deluxe Family Room with King Bed and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The 2nd bed is a sofa bed and, as is usual when we are in a hotel our 4 year old wants to share the big bed so one of us has to have the sofa bed. It was noisy and uncomfortable. A sofa is unnecessary and a proper bed would make the stay much more comfortable.

    Nice old hotel. Good size room. Nice bar and restaurant. Good location near the beach and not too far to town.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    7.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights

    As we were a family, it was disappointing and inconvenient at times that we could not be accommodated near each other despite requesting it. One of our rooms was very small for the price - I feel like a discount to the advertised price should have been offered because of it. It was drastically different in size to the other room we were given.

    The staff we met were all very good. The facilities in the hotel we really enjoyed - swimming pool, location to the beach, tennis court, excellent restuarant and bar.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Superior Family Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Location was great, wonderful view on the sea. Great family room, good size, very comfortable and clean! A very good surprise! We will come back

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Cottage King Room with Sea View
    • Stayed 2 nights

    The hallway to our room smelt like weed the second night into the second morning. It did not dissipate for the whole day and was pungent.

    Buffet breakfast was amazing and staff were very happy to help with any request

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Will return
    • Leisure trip
    • Couple
    • Deluxe Cottage King Room with Sea View
    • Stayed 2 nights

    Everything great

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Although the room was very nice and comfortable with a great shower in the bathroom and a lovely side view to the sea, be prepared for the wall (with a door) to let through all the sounds between rooms 200 and 201. Can be disturbing.

    Very friendly staff, a very relaxing atmosphere, tastefully decorated. It has a perfect location. Very good self-service breakfast.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Cottage King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Bed was to hard breakfast was nice but barely warm

    Friendly staff very clean great location

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Beautiful hotel in superb location.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Clean and spacious rooms.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 6 nights
    • Submitted via mobile

    Nice if had biscuits with our tea only 2 teabags english tea and lemon tea no hot chocolate .been in cheaper hotels and had extra things .we did have a fridge

    Nice hotel nice views clean .overlooking sea .

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Apart from the floor issue the room was lovely
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    When guests in the room above walked it was like they were coming through the ceiling and at 4am that’s really not what you want ! Not sure what could be done to resolve the floor vibrations !

    Lovely room , good location, good food

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Cottage King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Dated rooms.

    Communal areas. The view.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Breakfast ruined my experience, as is something that sets you up for your stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Breakfast was awful for 17.50 I would expect the breakfast to be cooked fresh not buffet, the bacon was all stuck together in able to separate looks like it had been cooked the day before, the sausages were small and tasteless, and the fact that I served myself and I was charged a service charge, had my breakfast out the next morning which cost 12.50 and was cooked fresh not charged service charge x I left my own tip

    Room was lovely and clean very comfy

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Cottage King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was average and was exactly same all days we were there.

    Superb location and rooms are spacious. Staff is friendly.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Excellent holiday hotel
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Well puy together establishment. Good staff good rooms and service

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Weather unseasonably cold for late April, so appreciated the warmth, comfort and views from inside!
    • Leisure trip
    • Solo traveller
    • Deluxe Cottage King Room with Sea View
    • Stayed 5 nights

    The passage to the cottage rooms was cold and a bit rundown, but the room itself had very effective central heating, and I prefer an old-fashioned radiator to wall-mounted aircon. Would have liked more variation in the evening menu.

    I had cottage room 502 with a fantastic sea view over the pier, the main reason for choosing the Highcliffe. However I was initially allocated a room with no sea view despite booking one, then offered cottage room 518 with sea only visible by peering round the desk. The staff were very helpful, but if I'd checked in later I might have been disappointed. I recommend confirming a specific room in advance. Breakfast: I liked the omelette service.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Overnight visit
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    NA

    Fantastic breakfast room if you can get a table by the window wonderful ocean views and really friendly staff.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Couldn’t fault the breakfast or the staff . The enormous room was lovely, but there were no drawers in the bedroom , and it would have nice to have had a shaving mirror in the bathroom .

    Breakfast was lovely, everything I needed , and thick rashers of bacon! The bedroom was lovely.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    An enjoyable stay.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    The maze of corridors! Having to pay for parking.

    Double Room was comfortable; breakfast was good; location good to walk into town

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    It came up to expectations and that is rare thesedays
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    location excellent , breakfast good - room splendid

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    No clothes draws in the room which made it look untidy. Repetitive Muzak playing in the bar Not necessary.

    Good location and breakfast. Friendly staff.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Creaky floor.

    Lovely big room and super comfy bed.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very relaxing and comfortable.
    • Leisure trip
    • Couple
    • Deluxe Cottage King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Some minor repairs/decoration needed.

    The location and the views.

    Stayed in April 2024

Showing 1 – 25

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