St. Michaels Road, West Cliff, Bournemouth, BH2 5DU, United Kingdom
#13 of 69 hotels in Bournemouth
Guests' ChoiceBased on 785 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.4
Facilities
8.5
Staff
9.0
Value for money
8.1
Free WiFi
7.9
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End of dialog contentReviewed: 9 May 2024
Amanda
United KingdomHad a deluxe cottage with sea view .. wasn’t deluxe was basic with a thin cover sea view was hidden by shrubs
Love the hotel staff and close to beach
Stayed in April 2024
Reviewed: 8 May 2024
Ann
United KingdomLarge room. Excellent meal on site at Brasserie Blanc
Stayed in April 2024
Reviewed: 7 May 2024
Gunn
United KingdomThe 2nd bed is a sofa bed and, as is usual when we are in a hotel our 4 year old wants to share the big bed so one of us has to have the sofa bed. It was noisy and uncomfortable. A sofa is unnecessary and a proper bed would make the stay much more comfortable.
Nice old hotel. Good size room. Nice bar and restaurant. Good location near the beach and not too far to town.
Stayed in April 2024
Reviewed: 7 May 2024
Paul
United KingdomAs we were a family, it was disappointing and inconvenient at times that we could not be accommodated near each other despite requesting it. One of our rooms was very small for the price - I feel like a discount to the advertised price should have been offered because of it. It was drastically different in size to the other room we were given.
The staff we met were all very good. The facilities in the hotel we really enjoyed - swimming pool, location to the beach, tennis court, excellent restuarant and bar.
Stayed in May 2024
Reviewed: 6 May 2024
Anne-laure
United KingdomLocation was great, wonderful view on the sea. Great family room, good size, very comfortable and clean! A very good surprise! We will come back
Stayed in May 2024
Reviewed: 6 May 2024
Jason
United KingdomThe hallway to our room smelt like weed the second night into the second morning. It did not dissipate for the whole day and was pungent.
Buffet breakfast was amazing and staff were very happy to help with any request
Stayed in May 2024
Reviewed: 5 May 2024
Anthony
United KingdomEverything great
Stayed in May 2024
Reviewed: 3 May 2024
Marlene
United KingdomAlthough the room was very nice and comfortable with a great shower in the bathroom and a lovely side view to the sea, be prepared for the wall (with a door) to let through all the sounds between rooms 200 and 201. Can be disturbing.
Very friendly staff, a very relaxing atmosphere, tastefully decorated. It has a perfect location. Very good self-service breakfast.
Stayed in May 2024
Reviewed: 3 May 2024
Richbell
United KingdomBed was to hard breakfast was nice but barely warm
Friendly staff very clean great location
Stayed in May 2024
Reviewed: 2 May 2024
Giuseppe
United Arab EmiratesN/a
Clean and spacious rooms.
Stayed in May 2024
Reviewed: 1 May 2024
Simon
United KingdomNice if had biscuits with our tea only 2 teabags english tea and lemon tea no hot chocolate .been in cheaper hotels and had extra things .we did have a fridge
Nice hotel nice views clean .overlooking sea .
Stayed in April 2024
Reviewed: 29 April 2024
Joy
United KingdomWhen guests in the room above walked it was like they were coming through the ceiling and at 4am that’s really not what you want ! Not sure what could be done to resolve the floor vibrations !
Lovely room , good location, good food
Stayed in April 2024
Reviewed: 29 April 2024
Jennifer
United KingdomDated rooms.
Communal areas. The view.
Stayed in April 2024
Reviewed: 28 April 2024
Robina
United KingdomBreakfast was awful for 17.50 I would expect the breakfast to be cooked fresh not buffet, the bacon was all stuck together in able to separate looks like it had been cooked the day before, the sausages were small and tasteless, and the fact that I served myself and I was charged a service charge, had my breakfast out the next morning which cost 12.50 and was cooked fresh not charged service charge x I left my own tip
Room was lovely and clean very comfy
Stayed in April 2024
Reviewed: 28 April 2024
Jyoti
United KingdomBreakfast was average and was exactly same all days we were there.
Superb location and rooms are spacious. Staff is friendly.
Stayed in April 2024
Reviewed: 27 April 2024
John
United KingdomNothing
Well puy together establishment. Good staff good rooms and service
Stayed in April 2024
Reviewed: 27 April 2024
Ann
United KingdomThe passage to the cottage rooms was cold and a bit rundown, but the room itself had very effective central heating, and I prefer an old-fashioned radiator to wall-mounted aircon. Would have liked more variation in the evening menu.
I had cottage room 502 with a fantastic sea view over the pier, the main reason for choosing the Highcliffe. However I was initially allocated a room with no sea view despite booking one, then offered cottage room 518 with sea only visible by peering round the desk. The staff were very helpful, but if I'd checked in later I might have been disappointed. I recommend confirming a specific room in advance. Breakfast: I liked the omelette service.
Stayed in April 2024
Reviewed: 27 April 2024
Andrew
United KingdomNA
Fantastic breakfast room if you can get a table by the window wonderful ocean views and really friendly staff.
Stayed in April 2024
Reviewed: 26 April 2024
Christine
United KingdomCouldn’t fault the breakfast or the staff . The enormous room was lovely, but there were no drawers in the bedroom , and it would have nice to have had a shaving mirror in the bathroom .
Breakfast was lovely, everything I needed , and thick rashers of bacon! The bedroom was lovely.
Stayed in April 2024
Reviewed: 25 April 2024
Andrew
United KingdomThe maze of corridors! Having to pay for parking.
Double Room was comfortable; breakfast was good; location good to walk into town
Stayed in April 2024
Reviewed: 22 April 2024
Michael
United Kingdomlocation excellent , breakfast good - room splendid
Stayed in April 2024
Reviewed: 21 April 2024
Geoffrey
United KingdomNo clothes draws in the room which made it look untidy. Repetitive Muzak playing in the bar Not necessary.
Good location and breakfast. Friendly staff.
Stayed in April 2024
Reviewed: 21 April 2024
April
United KingdomCreaky floor.
Lovely big room and super comfy bed.
Stayed in April 2024
Reviewed: 21 April 2024
Lynne
United KingdomSome minor repairs/decoration needed.
The location and the views.
Stayed in April 2024
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