Charlton Lane, Midsomer Norton, BA3 4BD, United Kingdom
#2 of 3 hotels in Midsomer Norton
Guests' ChoiceBased on 680 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.3
Facilities
8.3
Staff
9.1
Value for money
7.7
Free WiFi
8.1
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End of dialog contentReviewed: 9 June 2024
Hannah
United KingdomThe room was a little tired
The electric vehicle charger - 4 of them and 22kWh
Stayed in June 2024
Reviewed: 8 June 2024
Ian
United KingdomSome parts of the hotel are looking a little bit tired and old fashioned and could do with an upgrade, the flow of the rooms seems a bit awkward. No lift.
Staff were all very friendly and helpful and gave us good information for local facilities in the town. Room was good size and well equipped, also with tea and coffee and biscuits.
Stayed in June 2024
Reviewed: 4 June 2024
Robyn
United KingdomCoffee machine in the room didn’t work properly & only a few sheets of toilet roll in the room meant finding a shop to buy some
Lovely grounds to the property, very picturesque. Close to where we were visiting friends and central to a lot of the main areas of interest
Stayed in June 2024
Reviewed: 1 June 2024
Stephen
United KingdomRoomy bedroom. Food was excellent
Stayed in May 2024
Reviewed: 20 May 2024
Gregor
United KingdomMore comfortable chairs in room.
Comfy beds, lovely grounds, great restaurant.
Stayed in May 2024
Reviewed: 20 May 2024
Jody
United KingdomThey have closed the sports bar and now all parties are in a restaurant, which was inderstaffed and not able to keep up with the amount of people. They then shut the bar at 22:00 on a Saturday night.
Clean and staff friendly
Stayed in May 2024
Reviewed: 16 May 2024
Diane
United KingdomDining experience wasn't the best
Very clean Pleasant, polite & helpful staff
Stayed in May 2024
Reviewed: 15 May 2024
Asma
United KingdomRooms overlooking the gardens/golf course instead of the overflow car park!
Thank you Jenny for a very warm welcome. Which says a lot about a place and makes all the difference to one's stay.
Stayed in May 2024
Reviewed: 6 May 2024
Sarah
United KingdomVery hot!!! No bottled water. Only one lot of coffee
Great room. Clean. Loads hot water. Very quiet.
Stayed in May 2024
Reviewed: 6 May 2024
Andrew
United KingdomNice hotel with great staff.
Stayed in May 2024
Reviewed: 2 May 2024
Grace
United KingdomBetter selection for price charged.
Breakfast was poor for price charged. Continental selection very poor.
Stayed in April 2024
Reviewed: 28 April 2024
Tim
United KingdomPillows very uncomfortable, only 1 chair in room.
Location good.
Stayed in April 2024
Reviewed: 22 April 2024
Suzanne
United KingdomThe breakfast. I ended up paying £27.98 for me and my just turned 16 year old to have a continental breakfast. My daughter had a bowl of cereal.
Loved the location and that you had ev chargers in the car park. The lady at reception was lovely on our arrival
Stayed in April 2024
Reviewed: 18 April 2024
Sean
United KingdomFriendly welcome, very welcoming environment! Staff, especially at breakfast! The young lady serving me could not do enough for me! All staff were very friendly and very welcoming
Stayed in April 2024
Reviewed: 17 April 2024
Mark
United KingdomTv channel choice was quite poor with some channels not working or heavily pixilated. No additional tv services lime access to streaming services such as Netflix etc. Nothing complimentary in the room like bottles of water.
Bathroom facilities were great and the bed was very comfy. Good view from the room. Plug sockets available next to the bed.
Stayed in April 2024
Reviewed: 10 April 2024
Mark
United KingdomThe price of the breakfast is high, as you don't get much. Hotel is showing it's age.
A function was going on so a little noisy when we went to bed.
Stayed in April 2024
Reviewed: 6 March 2024
Richard
United KingdomWiFi is poor and needs to be upgraded.
Staff accommodation + dinner/ breakfast
Stayed in March 2024
Reviewed: 9 February 2024
Richard
United KingdomIt was all good
This is a clean tidy and well organized local hotel heared for business travellers and local events. It is clear that it is well managed with committed local staff . I only regreat arriving too late for the restaurant
Stayed in February 2024
Reviewed: 7 February 2024
John
United KingdomReception staff could have been warmer, it seemed a bit frosty on departure, not even a 'did you like your stay'. It wasn't a spoiler though as everything else was great.
The restaurant food was very good, much better than other hotels I have stayed at. Breakfast was freshly cooked to order, that was excellent as I hate those lukewarm buffet breakfasts all the big chains do these days.
Stayed in February 2024
Reviewed: 27 January 2024
Lesley
United KingdomHAVE ROOM CLEANED AND BED MADE
Stayed in January 2024
Reviewed: 14 January 2024
Michelle
United KingdomBreakfast is quite pricey
Close to family and convenient
Stayed in January 2024
Reviewed: 7 January 2024
John
United KingdomThe short stay, next time I will stay longer :)
friendliness of staff, the space and comfort of room. the quality of the facilities that came with my room. close proximity of hotel to the function my wife and I attended.
Stayed in January 2024
Reviewed: 28 December 2023
Susan
United KingdomComfort and helpful
Stayed in December 2023
Reviewed: 24 December 2023
Michelle
United KingdomHad a fire alarm go off at 4.45 in the morning had to evacuate but no staff outside to tell us what was going wrong
Very clean and tidy and staff were very friendly xxx
Stayed in December 2023
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