Charlton Lane, Midsomer Norton, BA3 4BD, United Kingdom
#2 of 3 hotels in Midsomer Norton
Guests' ChoiceBased on 680 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.3
Facilities
8.3
Staff
9.1
Value for money
7.7
Free WiFi
8.1
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End of dialog contentReviewed: 9 August 2023
Victoria
United KingdomNo pool. Food was not great
The room was fantastic
Stayed in August 2023
Reviewed: 6 August 2023
Sarah
United KingdomIt had no room service which i was surprised as it wasnt that cheap
It was nice and clean
Stayed in August 2023
Reviewed: 5 August 2023
Simon
United KingdomCould of had a two seater sofa than rocky chair
Very clean and friendly and worth stay at
Stayed in July 2023
Reviewed: 4 August 2023
Roger
United KingdomI like this place to stay for family reasons and similarly to drop into for lunch. Good menu; excellent staff; lovely views over the golf course. When staying I always have problems logging into the wi-fi; the page comes up but with no hot buttons to fill in, so I have to go to reception to sort it out. Once it connects the wi-fi is fine.
Stayed in August 2023
Reviewed: 3 August 2023
Rebecca
New ZealandClean, good facilities and friendly staff
Stayed in August 2023
Reviewed: 31 July 2023
Martin
United KingdomNothing
Great place
Stayed in July 2023
Reviewed: 28 July 2023
Toby
United KingdomThe breakfast options were not only difficult to understand price-wise, but the top price on the menu at £15.95 we found too expensive for six of us.
We booked three rooms, one had a king size bed, the others were standard doubles. All very comfortable. Our view of the gardens was lovely. The others had views over the front of the property. Gym looked good though we didn't try it. It seemed to be in an extension to the main building and was gradually being added to. Bar facility in the evening was very nice and the main lounge too was very comfortably furnished.
Stayed in July 2023
Reviewed: 25 July 2023
Christopher
United KingdomReception staff very friendly and helpful. Dinner and breakfast buffets v. good
Stayed in July 2023
Reviewed: 24 July 2023
Andrew
United KingdomBreakfast took a while to order. Had to grab a member of staff. Bar service not very efficient. Lovely lady working the bar but we wasnt told it was closing,so when we grabbed a member of staff to get a drink before bed & we were told the till was closed & there was no facility to put the bill on our room. Not the mans fault but reception should have made us aware of this when we checked in. Bed comfortable but squeaky
Bedrooms clean with everything you need. Breakfast good. Very helpfull member of staff (didnt get her name) who went out of her way to make sure my 90 year old mother in law had a ground floor room & gave her a slip mat for the shower
Stayed in July 2023
Reviewed: 18 July 2023
Rebecca
New ZealandGood restaurant on site
Stayed in July 2023
Reviewed: 18 July 2023
Linda
SpainNothing
The staff were excellent nothing too much trouble. Lovely clean room
Stayed in July 2023
Reviewed: 16 July 2023
John
United KingdomRoom size and facilities
Stayed in July 2023
Reviewed: 10 July 2023
Sue
United KingdomWe had one dinner in the restaurant & sadly the food was disappointing - the steak was very dry & the pasta was overcooked.
The bed was extremely comfortable, but the room only had one very creaky, old, wooden chair! The staff were very friendly & polite
Stayed in July 2023
Reviewed: 10 July 2023
Susan
United Kingdomonly one hard chair in the room, was expecting AT LEAST ONE SOFT CHAIR ON WHICH TO SIT
Stayed in July 2023
Reviewed: 5 July 2023
Geoff
United KingdomThe only thing I would comment on is that all the foyer and stair carpet needed replacing, other than that if we had been staying longer we would have used other facilities.
Convenient location to family
Stayed in June 2023
Reviewed: 3 July 2023
Angela
United KingdomBreakfast was disappointing. Have stayed many times before when tea and coffee were served at table. Water and coffee kept running out on buffet. Also some pastries . Buffet breakfast very over priced.
Great staff and facilities. Love the surrounding grounds.
Stayed in July 2023
Reviewed: 2 July 2023
Ray
United KingdomA bit expensive for the area
Lovely staff, nice room, enjoyable stay
Stayed in July 2023
Reviewed: 28 June 2023
Danniella
United KingdomRoom was generally clean, but a couple of cobwebs up in the corners of the ceiling indicate perhaps not deep cleaned sufficiently often
Location good for getting to Glastonbury festival early the next day Perfectly decent hotel for just an overnight stay Staff very helpful and friendly
Stayed in June 2023
Reviewed: 16 June 2023
William
AustraliaNo air conditioning, unusually warm weather made sleeping difficult.
Lovely location next to golf course with attractive gardens. Big comfortable bed. Good restaurant.
Stayed in June 2023
Reviewed: 16 June 2023
Dorothy
United KingdomEverything
Stayed in June 2023
Reviewed: 8 June 2023
Tracy
United Kingdomclean comfortable & good food 😊 Katie on reception was wonderful, helpful, kind & welcoming.
Stayed in June 2023
Reviewed: 7 June 2023
Nick
United KingdomMy son and I had breakfast but half way through I was asked to pay for it on the way out. This was embarrassing and awkward. I didn’t have my phone to show her my booking confirmation which showed that I had already booked/paid for breakfast.
Welcome at reception, I wish I could tell you her name because she was fantastic. Very professional, very understanding to my situation and had a personality. Unlike most “robotic” check ins.
Stayed in June 2023
Reviewed: 22 May 2023
Lisa
United KingdomDidn't notice gratuity on our evening meal bill..£23. We prefer to make our own decision when we tip
Hotel was clean and reception staff welcoming
Stayed in May 2023
Reviewed: 9 May 2023
Mark
United KingdomIdeal situation for visiting the area. Eat out for breakfast and dinner.
Stayed in May 2023
Reviewed: 30 April 2023
Terri
United KingdomThere was a lot of noise and doors slamming from other guests late-ish.
Breakfast was delicious
Stayed in April 2023
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