120 Shepherds Bush Road, Hammersmith and Fulham, London, W6 7PD, United Kingdom
#962 of 1,015 hotels in London
Guests' ChoiceBased on 921 hotel reviews
5.7Cleanliness
6.3
Comfort
6.3
Location
7.8
Facilities
5.9
Staff
6.9
Value for money
6.4
Free WiFi
7.6
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End of dialog contentReviewed: 26 February 2023
Adedayo
United KingdomWifi provision
Stayed in February 2023
Reviewed: 20 February 2023
Dennis
United KingdomRequested a lower floor due to mobility issues but was giving a room on the third floor, room very cramped and walls dirty stated I could use facilities such as micro wave ect but upon arrival transferred to sister hotel further up the street where I was advised I could not use the facilities, as it was only one nigh not to concerned as kettle in the room
very central for my requirements plenty of paid parking areas around the hotel , bedding clean
Stayed in February 2023
Reviewed: 19 February 2023
Renuka
United KingdomNo chair
Wi-Fi was good. cleanliness
Stayed in February 2023
Reviewed: 8 January 2023
Makhdum
United KingdomThe walls are too thin. You can hear people in the other rooms.
Very clean room and has comfortable beds.
Stayed in January 2023
Reviewed: 2 January 2023
Levai
United Kingdomhot water came out in the shower. inability to take a shower.
good location
Stayed in December 2022
Reviewed: 2 January 2023
Eben
United KingdomHeater was hanging off wall and wasn't working..I had to request a fan heater
Nice and easy
Stayed in December 2022
Reviewed: 1 January 2023
Victorina
Singaporeheater was not on and it was been switched off in the middle of the night so it was so cold early morning. no floor mat in the toilet.
good location
Stayed in December 2022
Reviewed: 14 December 2022
Renato
United KingdomNot close to the underground station, had to walk around 15 minutes after getting off the tube with luggages(🌧️ and under the rain 🌧️).
Cheap room with a small fridge.
Stayed in November 2022
Reviewed: 2 December 2022
Molina
SpainIt started with the service, the receptionist was a big scetchy. I wanted to pay by card and he asked for cash. I couldnt get a receipt... The rooms arent clean and dont look like te picture. There where stains on the nightstand and the bathroom wasnt clean either. Wouldnt recommend!
Not that much
Stayed in November 2022
Reviewed: 22 November 2022
Mario
ItalyI thought the breakfast was included, they may add it again
They were kind and helpful
Stayed in November 2022
Reviewed: 8 November 2022
Makda
AnguillaThe room was still getting ready when we got there, we got there about 16:45 hrs , when checking is 15:00hrs . What if he had got there at 15:00 hrs . Then at 10:15 hrs the next morning cleaners knocking the room door to say she is here to clean , checkout it between 11:00-11:30hrs
Area was good
Stayed in November 2022
Reviewed: 30 October 2022
Janice
United KingdomBeing on top floor
Clean and tidy near train station
Stayed in October 2022
Reviewed: 14 October 2022
Shuk
United KingdomThe reception men was unkind and bed was untying
Stayed in October 2022
Reviewed: 5 October 2022
Sdana19
HungaryThe room would need some maintenance. The walls are very thin, you can hear people talking in the other rooms. For this money, the value was OK.
The location was great (zone 2), the staff was very nice and helpful.
Stayed in October 2022
Reviewed: 14 September 2022
Julian
DenmarkHad book nr. 120 but could not confirm booking once in london ended up staying at nr. 114
easy to get into town as underground is not that far
Stayed in September 2022
Reviewed: 13 September 2022
Essien
United KingdomLimited space in the bathroom. Tv keeps loosing signal.
Fair enough for a stay.
Stayed in September 2022
Reviewed: 2 September 2022
Petros
United KingdomVery small room (like a cell), advertising on booking.com as double bed but wasn't, quite pricey for one night stay.
The location was perfect for my trip reason. Walking distance to sub, fairly quiet street. The room itself it was tiny. In the original ad, the bed supposed to be double. Clearly wasn't. The room was clean, and tidy, communication was ok (just to meet, pay, get the key etc). I wouldn't say value for money as it was £85 pounds for one night in a room 3m X 1.5m including bathroom, but hey, it's London!
Stayed in July 2022
Reviewed: 28 August 2022
Olga
Canadathe bathroom smell terrible
location
Stayed in August 2022
Reviewed: 27 August 2022
Nr2019
United KingdomRoom smelt of cigarettes, bathroom wasn’t great, no batteries in tv remote. We got woken up at 5am on first night by people in next room who were laughing, screaming and singing for ages 🙈 You basically get what you pay for.
Great location to tube station and decent price for London.
Stayed in August 2022
Reviewed: 21 August 2022
Lusanda
United Kingdomno lift and we stayed right at the top floor
comfy and clean
Stayed in August 2022
Reviewed: 18 August 2022
Patrick
Hong Kongwater facilities - wash basin not clean
good location. I was allowed to print documents free of charge.
Stayed in August 2022
Reviewed: 15 August 2022
Leigh
United Kingdomroom smelled of smoke, could have been cleaner, fridge still had thing in from previous people and the pole attached to the table came loose and we had to push the chair against the table to stop it from falling on us.
not too far from underground station
Stayed in August 2022
Reviewed: 12 August 2022
Lauren
United KingdomNo breakfast, no staff on site, rooms smelt strongly of sewage
The location of the hotel was the pro.
Stayed in May 2022
Reviewed: 1 August 2022
Sara
Belgiumthe lack of air conditioning in the room and bathroom and no grid at the window
the cleaning lady was so heartwarming and helpful
Stayed in August 2022
Reviewed: 24 July 2022
David
United KingdomThe room chair was stained and dirty The sink dual tap was loose There was black mould around the shower. The hot and cold control on shower was loose and dropped off. You had to hold it in place. Some of the switches on the sockets were stuck.
The beds and linen were clean. The beds were comfortable. Excellent location for Shepherds Bush
Stayed in July 2022
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