I feel the room could be more clean

The location is great. The room is pretty basic, nothing wow.

Stayed in September 2023

Cleanliness, professionalism and convenience should be improved a lot more.

Stayed in October 2023

like or not like is not a right evaluation. extra strength was needed to get cold water from the shower. not practicable by a woman

room ok at first sight, staff aspiring

Stayed in October 2023

The owner got no pride in the property.

Room size was big, for 4 people.

Stayed in September 2023

Arrived to staff member and manager discussing something on computer screen, stood for what seemed ages no acknowledgement no other customers. It would cost nothing to say "we won't keep you long" but nothing whatsoever!

Large room, comfortable bed, great location, everything in room that was needed.

Stayed in October 2023

bad bed, small room closed to kitchen

the locatiin

Stayed in October 2023

Not as clean as it should, carpet and bathroom was not properly cleaned.

Good location and friendly staff.

Stayed in September 2023

The lift is a bit dodgy. Room window opened onto pigeon alley. As the aircon didn’t work and the window was open it was like a wildlife experience.

Easy walk from tube Close to Earls Court

Stayed in September 2023

The room was extremely hot, luckily I was able to keep a window open safely. The staff had no idea about any local facilities.. eg. where is the closest laundromat? No idea. I found one almost directly opposite. Go figure. Also there was a dining room that seemed to be occupied by staff but no where for the guests to buy a coffee or food.

Location. Close proximity to station, laundromat and supermarket

Stayed in September 2023

The circulation space is very tatty. The quilts are small and thin and the room was cold. No breakfast facility.

Location was excellent and not bad at the price. The family room was large.

Stayed in October 2023

Room was clean but the toilet was not. Sesat cover was full of pee.

Location is good

Stayed in October 2023

Impossible to use plug behind bed for charging phone/I-pad , the bed is in a very tight position and impossible to get plug in socket behind bed board. Other plug is next to tv on wall, which means device hangs down - not ideal. Shower appeared to be red hot - despite moving knob never managed to reduce temperature. Also - tea/coffee - no spoon !

Check in was swift

Stayed in September 2023

Labyrinth to get to room, no lift to basement, very narrow corridors and stairs. Seemed like the design was to get most rooms out of all existing space despite fire safety regulations. Seemed like, in my opinion.

Stayed in July 2023

It’s a cheap hotel so you can’t really ask for much more than bare minimum and that’s all you get here. There’s a shower sink and toilet which all worked and a comfy bed. Air conditioning worked also, very small rooms and all furniture broken in small ways. Not very clean and some rooms are in a basement. You can’t really expect much more considering the price. Staff are exceptionaly helpful and very friendly and welcoming.

Stayed in September 2023

It fell down on cleanliness, so that is an area they could improve on.

Value for money, I didn’t expect a perfect hotel but it served my needs for two night stay.

Stayed in September 2023

Primitive lift

Location

Stayed in September 2023

I had no problems with it.

It was convenient and comfortable and in a good location.

Stayed in July 2023

Shower needs a deep clean and the wifi only worked sporadically which was very annoying.

As expected for the price. All the basics and a reasonable amount of space in the room.

Stayed in September 2023

The smell ... they need to wash the carpets and the covers and the pillows... and everything else

It smelled very bad! Inside the rooms I could breathe

Stayed in September 2023

A/C wasn´t working

Location

Stayed in September 2023

The reception was not very welcoming and took a while to sort guests with one chap having a lengthy confrontation. The bathroom wash basin had no plug and was grubby. The toilet needed a blast with bleach an there was no teaspoon in the tea and coffee tray. Apart from that it was ok. Two nights was ample.

The location was ideal for my two day break, I lived in West Kensington way back in the sixties. I didn't expect the hotel to be The Marriot for what I paid so it was ok.

Stayed in September 2023

Receptionist was on a personal phone call for the entirety of our check in. talking in another language. Carpets dirty, wall dirty and the bed pushed right up to it. Shower scalding hot and dials didn't work to turn it down.

Easy to get to from the tube station.

Stayed in September 2023

Elevator small and scary and didn't even go to our floor - 5th floor. Air condition did not work so had to leave window open. Bathroom smelled of raw sewage so had to keep door closed.

Location great. Staff super nice.

Stayed in September 2023

Sewerage / drains need sorting out - smells bad

Value for money for central london

Stayed in September 2023

Dirty walls and curtains. Shower head, sliding door and control knobs broken. Shower sprayed everywhere. . Not cleaned properly. No bathroom mat and lack of towels, only one small towel each.

Location was good. Bedding was clean. Plenty of tea, coffee etc and products.Staff pleasant and helpful.

Stayed in September 2023