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  5. Reviews of Holiday Inn Express Liverpool-Albert Dock, an IHG Hotel

Reviews of Holiday Inn Express Liverpool-Albert Dock, an IHG Hotel 3 stars

Britannia Pavillion, Albert Dock, Liverpool, L3 4AD, United Kingdom

#23 of 103 hotels in Liverpool

Guests' Choice

Review score

Based on 4572 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.6

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 8 May 2024

    8.0
    First visit to Liverpool, will definitely stay at this hotel again
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The location

    Stayed in April 2024

  • Reviewed: 8 May 2024

    9.0
    most enjoyable stay
    • Leisure trip
    • Couple
    • Standard Double Room with Local View
    • Stayed 3 nights

    lack of reasonably priced parking. distance from recommended car park.

    Almost everything was satisfactory. I cannot find fault with the hotel.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room with Local View
    • Stayed 1 night
    • Submitted via mobile

    Cold water in shower

    Lokalizacja

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Excellent hotel
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms very large and clean. Hotel in great location, overall really nice stay.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Jolly holiday inn
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great breakfast each day, tea and coffee on tap. Lovely rooms and shower was excellent.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately the wi fi wasn't working in the bedroom but was in the reception area

    Location excellent Staff superb Well worth the price

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No plug sockets by the bedsides. The 2 lifts sounded a bit dodgy. Slow & squeaky. Wifi wasn't very good in the room. Car parking was a bit expensive at £20 for 24hrs. Although we did get to park within close proximity of the entrance.

    Great location on Albert Dock and within walking distance to most sights & city centre. Decent views. Staff were very welcoming, friendly & helpful. Hotel seemed clean & tidy. Beds were comfy and room was specious enough. Shower was good & powerful. Breakfast was nice & tasty.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fire alarm

    Location and parking for Minicoach

    Stayed in February 2024

  • Reviewed: 3 May 2024

    8.0
    PSLiverpool
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed and pillows uncomfortable. WiFi not working in room

    Fabulous location on Albert Dock. Fabulous hotel with lovely view from the room of the docks and three Graces. Staff friendly and helpful. Decent breakfast.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Enjoyable visit with easy access to major tourist attractions.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Small bar area. Decor rather plain.

    Well located. Excellent beds. Helpful staff

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    Amazing stay at the Holiday Inn Express
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi was poor in the room but ok in reception

    The view was amazing from the room (photo added). The room was clean , bathroom/shower was very nice and breakfast was perfect with plenty of choices we will definitely will be coming back , can't wait 😁

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    I'd go there again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The tv was a bit old fash. Wi fi a bit iffy.

    Breakfast..great! Location...very handy. Staff...amazing...really..!

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Excellent stay
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The location is exceptional, i requested a view and Jan replied to my message that they will accommodate this and they did. I had a very nice view. The bed mattress is very comfy. The whole stay was excellent

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cold weather

    Lay out and attractions at hand

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Great location, lovely hotel, we will use it again
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    We had a towel with blood on it, which wasn't great, but we understand that these things happen, would have been nice to be able to get food a bit later

    Easy check in, helpful staff, comfortable rooms, nice breakfast

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was slightly over cooked

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Great stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Location is great, room a good size, breakfast good with choice of cooked breakfast,cereal, pastries,panckes and more,staff very welcoming and extremely helpful and very approachable. Easy walking distance to dock,ferry terminal, restaurants/pubs, shopping and other sightseeing venues.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    A lovely trp
    • Leisure trip
    • Couple
    • Standard Double Room with Local View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Perfect

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room with Local View
    • Stayed 1 night
    • Submitted via mobile

    The area

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Incredible value for money
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Super location, super clean, super staff

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Brilliant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location , staff

    Stayed in March 2024

  • Reviewed: 26 April 2024

    8.0
    A good comfy stay with a wonderful breakfast.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    was given 2 single beds yet were married and I request a double, this was changed once we asked, but we walked a lot before we sorted it. Noisy in the morning from 6am due to bars under our window room 489 dragging and emtying bottle bins

    The hotel is a lovely building. still shows original features. I like the fact you get a free breakfast which is amazing. The rooms are very spacious, comfy and have all you need. Nice views. The reception and bar etc is on the 2nd floor. This is also where you have breakfast. The locations so great for the m&s arena and the docks, beatles experience etc. Parking - the site states a few car parks, we chose the Albert dock car park, which you do get discounted to £12. But, it says to press the button, but you still have to find the office which is right at the other end of the huge car park, so just go there first.. easier.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location : breakfast : staff

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Absolutely fabulous hotel *****
    • Leisure trip
    • Couple
    • Standard Double Room with Local View
    • Stayed 1 night
    • Submitted via mobile

    If you're planning a trip to Liverpool and want a comfortable, convenient, and memorable place to stay, Holiday Inn Express Liverpool - Albert Dock should be at the top of your list. This charming hotel, housed in a beautifully restored 19th-century warehouse, combines modern amenities with a touch of historic charm. **The Rooms** Holiday Inn Express Liverpool - Albert Dock offers a range of rooms that cater to both leisure and business travelers. The rooms are spacious, clean, and tastefully decorated, providing a relaxing retreat after a day of exploring the city. Many rooms feature stunning views of the iconic Albert Dock, adding to the unique atmosphere of the hotel. With cozy beds, modern amenities, and ample space, you'll have everything you need for a comfortable stay. **The Staff** One of the standout features of the Holiday Inn Express Liverpool - Albert Dock is the exceptional staff. From check-in to check-out, the team is known for their friendliness and helpfulness. They go the extra mile to ensure that guests have a pleasant experience, offering tips on local attractions, assisting with any requests, and providing prompt service with a smile. It's this level of personal attention that makes guests feel at home. **Cleanliness and Safety** In today's world, cleanliness and safety are paramount, and the Holiday Inn Express Liverpool - Albert Dock takes this seriously. The hotel maintains high standards of cleanliness throughout the property, from the rooms to the common areas. Guests can feel confident that their stay will be not only comfortable but also safe. **Location** Situated in the heart of Liverpool's historic Albert Dock, the hotel is ideally located for exploring the city's top attractions. You'll be within walking distance of The Beatles Story, Tate Liverpool, and the Merseyside Maritime Museum.

    Stayed in April 2024

Showing 1 – 25

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