Facilities like a/c and lift where a bit run down, and room size left us feeling a bit cramped.

Price and location were great. Staff were excellent and very accommodating.

Stayed in June 2024

Room very small, bathroom with hardly no place to put personal belongings.

Location very convenient, 5 min walk from Earls Court tube station. Friendly staff

Stayed in May 2024

room is very tired and nowhere in the bathroom to place or hang a towel

good location with being very close to Earl’s Court underground

Stayed in March 2024

Accessibility was a problem as there were stairs going down into the smaller room. This was not ideal as it was for my gran

Conveniently located Clean Lovely staff

Stayed in May 2024

The bed was quite uncomfortable, and very noisy when rolling over. Otherwise, we opted out of cleaning services in favour of a green stay, and a free drink per day, but despite this, the cleaner knocked on the door (we had a sign asking them not to), and insisted she come in the room to change our bed sheets. I was in my pyjamas talking to her, and my partner was still in bed. I insisted we did not need her service, and she looked at her clipboard, told me it hadn’t been done for a few days (we stayed for 4 nights and this happened on day 3) and she insisted she come in to change the linens. I again said no, and she questioned me on it again. I had to refuse four times before she finally left us alone, and she tutted and shook her head as I closed the door. I wonder if she would have just cleaned the room despite the sign, had we not been in the room that day. We didn’t let staff know, as we did not feel comfortable mentioning it while we were still guests, as we continued to see the same housekeeper multiple times while we were there. I am sure the hotel would have been helpful with this if we had raised the issue, but again, we didn’t feel comfortable while we were still there.

The reception staff were lovely, and gave 1 free drink of any choice per day, if we opted out of house keeping, for a ‘green’ stay. The location was excellent, being very close to Earls Court Underground, buses, and plenty of food and convenience stores in walking distance. Also very close to a laundromat. The hotel also offered discounts off nearby businesses.

Stayed in May 2024

There’s no window in our room thus poor ventilation. But receptionist mentioned they can do it for you if you ask them. They do provide us with a fan

Location is not bad, couple mins from earl’s court station. Room is pretty decent for two of us. Receptionist is friendly and helpful

Stayed in May 2024

The doors locks was wonky

Very close to the metro station and halal options

Stayed in May 2024

We had to move rooms because it was difficult for me with accessibity issues. My fault I didn't let them know.

Extremely helpful staff, clean room, fantastic location for the tube. Great to have discounts at local businesses too.

Stayed in May 2024

Lift

Staff clean convenance

Stayed in May 2024

The woman when we first arrived was not friendly and could barely understand her and she seemed irritated. They didn’t change our sheets and just used the same ones from the night before , I know this as there was a stain from the day before. I wouldn’t recommend staying longer than 2 days there, good location to the tubes and area, showers were good.

Was nice inside and good location

Stayed in May 2024

Single rooms are incredibly tiny and there is no fridge in the room. No mirror either.

So close to the metro station

Stayed in May 2024

The room was very small and cramped. The bathroom smelt really bad.

Great location, with shops, restaurants and tube station all just outside the hotel. The room was modern, clean, and comfortable.

Stayed in March 2024

Price is really expensive for a small single room. Almost £100.00 per night and the room is super small. I have been travelling in all Europe and I never pay this price for a single room. And this is not a hotel, is like a hostel.

Location and staff are great. Staff is super nice and helpful. They will make your stay be very good.

Stayed in May 2024

Very thin walls so a lot of noise from outside and neighbors

Great location Very clean

Stayed in May 2024

The rooms were very small, and we would have loved to have more place to unpack.

The location was perfect and we that was also the reason for our choice and reservation.

Stayed in May 2024

The smell in the bathroom (mould and/or mildew smell) even after airing it out the smell stayed.

The bed was really comfy, close to the metro and the parks, bag storage was also awesome

Stayed in May 2024

Stayed in room 24 right beside reception, very noisy in the morning.

Room quite spacious , great location .

Stayed in May 2024

The walls are quite thin especially where a door separates the individual rooms, so sounds from neighboring rooms are quite audible.

The room was small but comfortable. The hotel has a nice green incentive where you get a free drink for the day you request not to have your room cleaned.

Stayed in May 2024

Carpets in rooms were tatty. Few issues but staff happy to help.

Location was excellent- couple of mins walk from station. Staff very friendly.

Stayed in May 2024

Tiny room, attic room so couldn’t see out, nor open the window, gurgling noisy air-conditioning unit - we couldn’t sleep due to the noises coming out of it. Turned it off - could barely breathe due to being so hot in the room. Difficult to walk around the beds due to the small size of the room. Could hear neighbours talking - so no sound-proofing. Will go back to Premier inn or travel lodge as more standardised.

Quiet street. Close to Earl’s Court Tube station.

Stayed in May 2024

- We got a room under the stairs which resulted in very tiny space which almost felt claustrophobic - The view was on some dirty terrace filled with rubbish with no natural light. Also there was another window super close to ours so it didn’t feel like we had much privacy - The ‘sopha bed’ for my brother was just a bed folding out from an armchair which was so small that he had to put an additional chair under his legs - It was moderately clean but the room had a weird smell - The price was ridiculous for this standard but i guess it’s just london prices

- Location was great - Staff was super nice - It was great that there’s a free luggage storage

Stayed in May 2024

Air condition not working - as a consequence and due to very sunny weather, room was quite warm and could not be cooled Except for the bathroom, rest of the room (carpet, curtains, furniture) quite worn Water running out of water tap a bit messy Sheets new, however still a bit spoiled

Very close to tube station Earls Court Small street, not noisy, quiet place Bathroom the newest part of the room and nice Bed was comfortable

Stayed in May 2024

We stayed at a family room; however it wasn't like that. There was an extra bed in the same room.

Great location! The bathroom was clean and the bed was comfortable. We didn't spend so much time at the hotel, so the size of the room wasn't a big problem for us. The receptionist( don't remember his name) was kind and helpful. He did his best to fix the problem with the air-conditioner.

Stayed in April 2024

Rooms were a bit pokey but for the price, no complaints 👍🏻

Great location, clean rooms

Stayed in May 2024