12-14 Loudoun Street, Mauchline, KA5 5BU, United Kingdom
#1 of 4 hotels in Mauchline
Guests' ChoiceBased on 293 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
8.6
Facilities
8.9
Staff
9.6
Value for money
9.0
Free WiFi
9.2
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End of dialog contentReviewed: 11 June 2024
Simon
United KingdomNo car park
Staff friendly, room comfy dinner and breakfast both excellent
Stayed in June 2024
Reviewed: 10 June 2024
Mowbray
United KingdomAll very good - nice quiet hotel and restaurant. Free parking to the rear and good food. Ideal for solo or couples.
Stayed in June 2024
Reviewed: 8 June 2024
Mick
United KingdomCouldn’t think of anything
Very comfortable room, bed and pillows that altho smaller than many, had everything you needed in a very well laid out way that just worked so well. The staff were all so lovely and made me feel very welcome. The food is very good with ample parking close by and the bathroom suite is similar to a plush apartment are far superior to many chain hotels.
Stayed in June 2024
Reviewed: 8 June 2024
Daisy
United KingdomBed was a bit soft for me. Had an issue with the heat in the shower but they were on it straight away. Such good service
Great location. Nice little town. Excellent food really spot on. Free parking. Nice rooms.
Stayed in June 2024
Reviewed: 7 June 2024
Margaret
United KingdomCloseness to the road can be very noisy, but they can’t do anything about that. The shower head was damaged (reported).
Location, near to our Grandaughter. Food was excellent. Staff were great.
Stayed in June 2024
Reviewed: 3 June 2024
Andrew
United KingdomNothing
Very clean, quiet, comfortable.
Stayed in May 2024
Reviewed: 30 May 2024
Marion
CanadaI liked everything
Lovely little hotel in the middle of village Food and service was great
Stayed in May 2024
Reviewed: 26 May 2024
Martin
United Kingdomnoisy room next to main road
lovely staff and great food
Stayed in May 2024
Reviewed: 25 May 2024
Peter
United KingdomNothing for me, everything is spot on. Great rooms. Clean & tidy. Nice pleasant staff.
Stayed here 4 times in the last 7 weeks, great staff very friendly. Rooms always nice and clean. Comfy beds Not had food here but its looks good and I know a lot of local people love it and would recommend it
Stayed in May 2024
Reviewed: 22 May 2024
Thomas
United KingdomNothing
Friendly,efficient,courteous staff, warm comfortable hotel
Stayed in May 2024
Reviewed: 19 May 2024
Craig
United KingdomThe bed was a little small
Staff are amazing
Stayed in May 2024
Reviewed: 16 May 2024
Andrew
United KingdomEvening meals were excellent.
Stayed in April 2024
Reviewed: 12 May 2024
Linsey
United KingdomSome traffic noise although earplugs are provided! :)
Staff were exceptionally helpful and everything was very clean
Stayed in May 2024
Reviewed: 8 May 2024
John
United KingdomLovely staff, great food and a really cosy room and a good price.
Stayed in April 2024
Reviewed: 25 April 2024
James
United KingdomN/A everything as expected
Room very comfortable and exceeded expectations. Food very good and the staff friendly and attentive
Stayed in April 2024
Reviewed: 21 April 2024
Cyril
United KingdomEnjoyed your evening meal.
Meal.
Stayed in April 2024
Reviewed: 18 April 2024
Deborah
United KingdomWe thought breakfast was included in the price but it wasn't
The room was nice so was the food
Stayed in April 2024
Reviewed: 17 April 2024
Louise
United KingdomThe only thing that wasn't so great was the traffic which the hotel can't help. I'm a light sleeper and we stay in the countryside so the traffic was noisy for me.
What a lovely little room we had, and all the little touches such as make-up cloth, bottle of water, heat protector for straighteners. Ear plugs. It was such a lovely place. It was decorated so lovely and we had a really lovely bathroom suite. The restaurant is amazing and beautifully decorated.
Stayed in April 2024
Reviewed: 17 April 2024
Linda
United KingdomThis is my second time. Staying here, I would have preferred the room I was given before. It was bigger, especially when there were 2 people staying in 1 room
Staff were very friendly
Stayed in March 2024
Reviewed: 15 April 2024
Ross
United KingdomHigh quality room. Very friendly, helpful staff
Stayed in April 2024
Reviewed: 22 March 2024
Adam
United KingdomThe main problem was the noise in the bedroom - there is zero sound proofing, so I could hear every slight noise from neighbouring bedrooms, the corridor, and the road. From other reviews, I was aware this could be a problem, and made sure there was no planned music in the bar, as I expect that would have been unbearable. Minor feedbacks would also be the very unpleasant smell in the stairwell. The bathroom also had a drain smell. Whilst the evening meal was nice, I thought it was little too expensive for what it was.
The staff were really friendly and helpful; definitely the best thing about this hotel. The decor was a good mix of contemporary and country, and everywhere was clean. A good breakfast at a reasonable price. Plenty of parking available.
Stayed in March 2024
Reviewed: 20 March 2024
David
United KingdomOnly downside was the car park is at the rear of the property, so if it's raining you're going to get wet.
Great staff, Great food.
Stayed in March 2024
Reviewed: 15 March 2024
Andrew
United KingdomNothing
Really well appointed and tasteful hotel
Stayed in March 2024
Reviewed: 10 March 2024
Malcolm
United KingdomNothing
The hotel was very clean and the staff were friendly and very polite
Stayed in March 2024
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