East Over Cliff, Bournemouth, BH1 3DN, United Kingdom
#44 of 71 hotels in Bournemouth
Guests' ChoiceBased on 1850 hotel reviews
7.1Cleanliness
7.5
Comfort
7.7
Location
9.0
Facilities
7.4
Staff
8.1
Value for money
6.9
Free WiFi
8.3
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End of dialog contentReviewed: 4 June 2024
Danusia
United Kingdombreakfast could be more options and shower a bit low pressure
Lovely character hotel . Lovely and friendly stuff
Stayed in June 2024
Reviewed: 4 June 2024
Aine
SpainThe staff are incredibly warm and welcoming and accommodating--2 really exceptional ladies at front desk go above and beyond and the bar/restaurant team are terrific. The hotel is old-world comfort with high ceilings and soft furnishings. Slightly vintage, but all the more charming for it. Book at room with a sea view, because the views are just gorgeous.
Stayed in May 2024
Reviewed: 3 June 2024
Donna
AustraliaThe heated towel rail in the bathroom couldn’t be turned off
Great room - very spacious and comfortable. The venue itself is a little tired but the staff were very friendly.
Stayed in June 2024
Reviewed: 3 June 2024
Peter
United KingdomView from balcony and location
Stayed in June 2024
Reviewed: 2 June 2024
Kristina
United KingdomSauna was not working
The staff were great, the suite was impressive, and the pool was nice and warm.
Stayed in June 2024
Reviewed: 31 May 2024
Andrew
United KingdomThe shower head was a bit low meaning I had to stoop to wash my hair and it was very tight so hard to rotate while having a shower.
Breakfast was excellent despite running low of a couple of items in the hot buffet on the last couple of days. The bedroom and bed were both generous in size.
Stayed in May 2024
Reviewed: 31 May 2024
Louise
United KingdomVery late check in time. Wasn’t quite as clean as expected (eg hair clumps on the shower wall) so hadn’t been cleaned to a standard I would expect.
Great location, 15mins walk from central Bournemouth. Rooms were a great size.
Stayed in May 2024
Reviewed: 29 May 2024
Nikhil
United KingdomParking is expensive and chargeable. Also I wasn’t warned that parking attendants being privatised was quite eager to issue fines. Staff at reception was indifferent when informing me that I must have got a 100£ ticket when a 1 hour gap (in a period of nearly three days) appeared in my parking bookings!
Amazing location, very close to beach. Note - there’s a steep downhill walk to the beach and naturally steep uphill walk back.
Stayed in May 2024
Reviewed: 23 May 2024
Peter
United KingdomNot perfect ffor disabed
Staffve ry helpful
Stayed in May 2024
Reviewed: 18 May 2024
Guenevere
United KingdomWe saw hair on our food about 3 times. The outdoor pool is under treatment (I booked the hotel because of this. I called prior to my stay if outdoor pool is operational and they said yes so I was so disappointed when I arrived and saw that the pool was so dirty)
The location is close to the beach
Stayed in May 2024
Reviewed: 13 May 2024
Laura
United KingdomThe rooms, we found a used condom wrapper and empty packet of chirps in bed side table
Drinks on arrival Spa & swimming pool
Stayed in May 2024
Reviewed: 12 May 2024
Alan
United KingdomTired and dirty innplaces. Shows signs of poor maintenance . Being asked if we are happy not to have the room serviced.
Stayed in May 2024
Reviewed: 10 May 2024
Farzana
United KingdomStains on carpets and furniture. Needs wood flooring and updated furniture
Beautiful views generous size rooms
Stayed in May 2024
Reviewed: 9 May 2024
Cathy
United KingdomLittle tired
Tired property but full of charm, very clean and great value
Stayed in April 2024
Reviewed: 9 May 2024
David
United KingdomYou have to pay for parking which works out at 30 pounds for a 1 night stay ,the room had marks all over the carpet ,1 tv didn’t work .the breakfast was precooked under lights which is never a good thing and the orange was watered down to consistency of weak dilute-able juice and trying to converse with staff was hard work
Nice location
Stayed in May 2024
Reviewed: 9 May 2024
Malcolm
United KingdomI didn't like being charged £50 parking for 3 days. i feel I have been "ripped off" and I will never return.
Stayed in May 2024
Reviewed: 8 May 2024
Andrejs
United Kingdomsauna was not working especially the weather was cold. They charge for parking £15 for 24 hours. But you may find parking not far (10 min walk) for only £6 for 24 hours.
Location. They have pool for kids.
Stayed in April 2024
Reviewed: 26 April 2024
Jessica
United KingdomThe pool area, especially the jacuzzi and changing rooms weren’t clean.
It was comfortable and the staff were friendly and helpful.
Stayed in April 2024
Reviewed: 25 April 2024
Derek
United KingdomHotel was tired in decor but clean and still retains it's grandness. Could improve choices with cake alongside the cream teas on the menu now in the afternoon.
The restaurant had a good view out to the gardens and seafront and we enjoyed the breakfast and evening meals, the room with a sea view and balcony was good and with wonderful views out to sea, the staff were very attentative and professional and room service was thorough. We enjoyed our stay.
Stayed in April 2024
Reviewed: 25 April 2024
Sandra
United KingdomThe shower didn't work. The water didn't get hot enough, and it had very little power. I experienced a shuddering vibration on the floor, which affected also the bed. Felt like the vibration of a freight train passing by!! This happened mainly from 6 - 9 pm. I reported both concerns.
The room and bed were very large and comfortable. Good tea and coffee facilities. Great to have a fridge. Lovely large bathroom, and the bath worked well. The breakfast had everything I expected, in a lovely light room, with views. The location was good. I could walk into Bournemouth, or catch the bus from opposite the hotel.
Stayed in April 2024
Reviewed: 23 April 2024
Carpenter
United KingdomWe had a room overlooking the road and it was a bit noisy!! A number of people talking loudly in the street although.... I know you can do nothing about this!!
It was so nice to be so near the coast and the towen centre. Staff were very helpful. Nice to have breakfast over looking the sea.
Stayed in April 2024
Reviewed: 22 April 2024
Joanne
United KingdomParking cost was pretty extreme thought as we were a paying guest of the hotel we may have been given a discount of some sort.
I think we may have been upgraded as it was my fiancés birthday the room was very spacious and we had nice little balcony with an amazing view of the sea and the pool and the pier
Stayed in April 2024
Reviewed: 22 April 2024
Amy
United KingdomThe room itself was tatty and very dated, as were the furnishings. Free wifi was promised but it just didn’t work at all. Despite the large room, the bathroom was small, but it was ample. The shower however, was appalling, no power or flow whatsoever. Not the sort of provision you’d expect for this amount of money, a Travel Lodge/Premier inn would be better! Walls and ceilings were damaged, no power sockets near the bed, and ‘stuff’ under the bed that clearly the cleaners had missed, yuck! Unfortunately by the time we got to the shower being no more than a dribble we were too late to get dressed, go back to reception and ask to be moved. When I complained the next morning on check out, all we got was a ‘sorry’. I don’t think I’ll stay here again for that price.
Staff were friendly and efficient, and the room was large with a fabulous sea view (laid extra for that!)
Stayed in April 2024
Reviewed: 17 April 2024
Deborah
United KingdomI booked a superior room but it was not what I class as a superior room. Paint peeling off the walls, tiny balcony, shower in bath not a walk in shower, run out of toilet roll and had to go down to reception and they had run out, was told to go to the powder room and get some tissue. Ended up changing rooms as needed a walk in shower but the balcony was deep in water which could have been cleared with a broom!
I liked the location
Stayed in April 2024
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