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Reviews of Haven Hall Hotel 5 stars

Haven Hall 5 Howard Road, Shanklin, PO37 6HD, United Kingdom

#2 of 30 hotels in Shanklin

Guests' Choice

Review score

Based on 53 hotel reviews

9.8

Score breakdown

  • Cleanliness

    10.0

  • Comfort

    9.9

  • Location

    9.9

  • Facilities

    9.9

  • Staff

    10.0

  • Value for money

    9.2

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 16 May 2024

    10
    Beyond Perfection
    • Leisure trip
    • Solo traveller
    • 2 Winston Churchill Room
    • Stayed 2 nights
    • Submitted via mobile

    Haven Hall is magnificent, a real home away from home, a spiritual gateway to a bygone age. The interior design is gorgeous: tastefully restored period furniture from the Edwardian era, charming soft cushions, an exquisitely crafted wooden fireplace from 1906, lovely lampshades everywhere, crystal chandeliers, splendid mantel clocks, model sailboats. From the outside you hear a gentle, trickling sound from a water fountain, coupled with the occasional calls of seagulls. However, when windows are closed, your room is absolutely quiet, you have a perfect serenity, I always had such a good night’s sleep. The garden is incredible: manicured lawns, flowers in full blossom, lavish palm trees, sweeping panoramic views to the sea. Birds and butterflies everywhere. Not even on the Mediterranean have I seen such a beautiful landscape. David and Arielle’s hospitality is second to none. Whenever I sent an inquiry before my arrival, they always replied within minutes. I was welcomed like a privileged friend in their house, nothing was too much trouble. Breakfast was the highlight of my days. When I mentioned how much I had liked Arielle’s home-made banana bread during my previous stay, she kindly prepared one for the next day, even though it was not yet on the breakfast menu of the season. It was heavenly delicious with rhubarb custard and lemon curd, I could enjoy it every single day. I also adored their Eggs Royale with warm sauce hollandaise. This was my third stay here, but I have already made a new booking for September. I’m ever so happy and proud to have found such a blissful retreat on a fairy-tale island. I simply can’t have enough of this magical world. Highly recommend.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 2 nights
    • Submitted via mobile

    My family throughly enjoyed our recent stay at the Haven hall hotel for my husband’s birthday. David was an exceptional host and staff were very attentive. The grounds were absolutely beautiful.

    Stayed in May 2024

  • Reviewed: 7 April 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Gladiola Suite
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    We recently had the pleasure of staying at Haven Hall Hotel , and it was an unforgettable experience. From the moment we have arrived, David went above and beyond to ensure our comfort and satisfaction. The attentive and courteous staff catered to our every need, ensuring that our stay was as comfortable as possible ,special mention to Gill. The luxurious accommodations, coupled with exceptional service, made our stay truly memorable. The hotel prime location made exploring the local beaches , and I can’t wait to return to Haven Hotel on my next visit. Highly recommended!”

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Amazing stay with spectacular view
    • Leisure trip
    • People with friends
    • Gladiola Suite
    • Stayed 2 nights
    • Submitted via mobile

    Location, view and value for money

    Spectacular view and amazing host. The owner was running the place and their service was impeccable. As we were there at less busy period, they upgraded us to penthouse and let us stay well past the checkout time and the host have continuously come and spoke to us and gave us guidance

    Stayed in April 2024

  • Reviewed: 25 September 2023

    9.0
    Cosy, clean, overpriced?
    • Leisure trip
    • Couple
    • 2 Winston Churchill Room
    • Stayed 2 nights
    • Submitted via mobile

    Having to book a time/ food for breakfast the day before?? Bar prices were ridiculous to say you had to make it yourself(pub prices where you get it made for you)???? Overpriced for a B&B (not hotel no food after 1100am).

    Breakfast was really good. Friendly staff. Very clean room.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    10
    Fabulous
    • Leisure trip
    • Couple
    • Geranium Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great service, great location and fabulous views.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    10
    True 5 star accommodation which is rare these days!
    • Leisure trip
    • Couple
    • 3 John Keats Room
    • Stayed 2 nights
    • Submitted via mobile

    What’s not to like 🤷🏼‍♀️

    Location is fabulous. Outdoor pool was such a plus. Breakfast truly delicious. David the owner/host couldn’t have been more welcoming and helpful.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    A fantastic hotel
    • Leisure trip
    • Couple
    • 2 Winston Churchill Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Fantastic grounds and location, you can walk to lots of interesting places. Great host very welcoming and convivial.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • 5 Tennyson Room
    • Stayed 2 nights

    Absolutely nothing!

    Lovely boutique hotel with exquisite furnishings in a beautiful location. Extremely helpful and informative host/owner, nothing was too much trouble. Enjoyed the fabulous outdoor swimming pool despite the inclement British weather!

    Stayed in August 2023

  • Reviewed: 28 July 2023

    10
    It should be called Heaven Hall as it is a a little slice of Heaven on earth
    • Leisure trip
    • Couple
    • 5 Tennyson Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfasts were fabulous with a superb choice , cooked and presented perfectly if only there was a lunch or evening meal offering.

    Beautiful location, fabulous decor , attentive host and staff. A real gem in the Isle of Wight crown.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    10
    Magical
    • Leisure trip
    • Solo traveller
    • 5 Tennyson Room
    • Stayed 2 nights
    • Submitted via mobile

    Haven Hall is amazing. Deeply touched my soul, I’m still enchanted by it. Originally I booked the Tennyson room, but David was kind enough to upgrade me to the Sailboats Suite, which was marvelous. All the glamorous reviews are absolutely justified. With my humble photos I’m just trying to do justice to the place, but you really need to see it to believe it. Highly recommend it, I can’t wait to return.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    10
    Delightful unique hotel with thoughtful owner and staff. Excellent
    • Leisure trip
    • Couple
    • 2 Winston Churchill Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to dislike!

    The location was superb with stunning views. The owner was on site and was very attentive. Nothing was too much trouble. The staff were delightful and very helpful. Lovely touches like home made honey,lemon curd,compote and banana bread which was delicious. A goody bag was provided on departure. Honesty bar in the hotel and poolside was a lovely feature.

    Stayed in June 2023

  • Reviewed: 28 June 2023

    10
    Had a really lovely stay. Definitely would go back.
    • Leisure trip
    • Couple
    • 2 Winston Churchill Room
    • Stayed 2 nights

    Shower was a bit old fashioned. Thats it.

    Great breakfast. Really good choice. High quality. Great location. Lovely place.

    Stayed in June 2023

  • Reviewed: 27 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • 5 Tennyson Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Very comfortable and personable care.

    Stayed in June 2023

  • Reviewed: 27 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • 4 Charles Darwin Room
    • Stayed 2 nights
    • Submitted via mobile

    Storage place for clothes in room

    The ambience and the hotel facilities

    Stayed in June 2023

  • Reviewed: 22 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Gladiola Suite
    • Stayed 4 nights
    • Submitted via mobile

    The only thing I would say is that in GS4 (garden suit 4) a plug socket by the dressing table would be much easier that to keep moving the bedside table to plug in phone charger, hair dryer and straighteners etc. Its not a big problem, just an idea.

    The owners are super amazing, couldn't do enough for us, gave us lots of tips and ideas about the Island. The staff are 2nd to none, so polite, friendly and helpful, the chefs cook the most amazing breakfast, the homemade lemon curd and honey is a must. The attention to detail is insane, the lady of the manor certainly has an eye for interior design. Our apartment was luxurious, clean and had everything we needed and more. The air con was a life saviour as it was so hot outside. The grounds have won best hotel gardens 4 years in a row and I can see why, they are manicured to an inch of their life, so beautiful, with the panoramic back drop of the sea, you feel like your abroad. Very romantic. Great swimming pool with clean towles and beautiful showers. All in all you get what you pay for and more.

    Stayed in June 2023

  • Reviewed: 31 May 2023

    10
    wonderful relaxing stay
    • Leisure trip
    • Family with young children
    • Geranium Suite
    • Stayed 3 nights
    • Submitted via mobile

    beautiful grounds and views of the sea. garden suite was well equipped and comfortable.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    10
    Beautiful and comfortable house in a wonderful location
    • Leisure trip
    • Solo traveller
    • 5 Tennyson Room
    • Stayed 3 nights
    • Submitted via mobile

    Really nothing

    The location is stunning. the property is beautifully appointed and very comfortable. the facilities-pool, sauna and grounds are all lovely. The owner Mr Barratt is very knowledgeable and full of advice about local amenities, restaurants and sight-seeing.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    10
    the perfect location for a restful holiday.
    • Leisure trip
    • Family with young children
    • Geranium Suite
    • Stayed 3 nights
    • Submitted via mobile

    I like all things so not applicable .

    in every way the property was excellent .

    Stayed in May 2023

  • Reviewed: 6 September 2022

    10
    Exceptional and will be going back
    • Leisure trip
    • Couple
    • Sailboats Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing I didn't enjoy

    Everything was perfect.. staff remembered your names all the time.. Nice touch with the honesty bar

    Stayed in August 2022

  • Reviewed: 16 August 2022

    10
    A wonderful relaxing place to stay
    • Leisure trip
    • Couple
    • 2 Winston Churchill Room
    • Stayed 3 nights

    Breakfast was Lovely and everybody we met were very friendly and helpful ideally situated for Shanklin which was only a short walk We would stay again

    Stayed in August 2022

  • Reviewed: 15 August 2022

    9.0
    Summer breeze
    • Leisure trip
    • Couple
    • 4 Charles Darwin Room
    • Stayed 2 nights
    • Submitted via mobile

    If I must point to potential improvements I would suggest ability to book a slightly later breakfast slot (past 930 am) or to get a drink after 10 pm :-), some fresh fruit in the room, the option to get sandwiches made for a lunch time picnic - these would be perhaps easy to implement touches to further enhance the experience

    Superb location (easy to get to, best to have a car), lovely gardens and views, small but perfect swimming pool well equipped with towels, showers and honesty bar, confortabile room (Charles Darwin) with very quiet air con, good plumbing and plenty of coffee and tea with nice crunchy biscuits, very good breakfast choices (to be selected the day before), welcoming check in and check out by the host without pressure to leave immediately at check out time, useful information provided on dinner options, easy and enjoyable walk to the beach, excellent cleaning and general upkeep, welcoming staff, environmental conscious use of solar panels etc - overall this was a very relaxing enjoyable stay

    Stayed in August 2022

  • Reviewed: 19 July 2022

    10
    we will denfently com back again
    • Leisure trip
    • Couple
    • 3 John Keats Room
    • Stayed 2 nights
    • Submitted via mobile

    everything

    it was a very clean and nice hotel to stay

    Stayed in July 2022

  • Reviewed: 19 July 2022

    10
    the location is perfect, lovely relaxing hotel
    • Leisure trip
    • Couple
    • Gladiola Suite
    • Stayed 3 nights
    • Submitted via mobile

    stunning views and beautiful gardens

    Stayed in July 2022

Showing 1 – 25

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