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Reviews of Henrietta House, a member of Radisson Individuals 4 stars

27-29 Henrietta Street, Bath, BA2 6LR, United Kingdom

#25 of 42 hotels in Bath

Guests' Choice

Review score

Based on 4108 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.6

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 9 May 2024

    9.0
    Pleasurable, quiet and very relaxing.
    • Leisure trip
    • Solo traveller
    • Traditional Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike

    my room and the staff were all wonderful. Great location, I felt safe as a solo female traveler.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Nice experience
    • Leisure trip
    • Group
    • Boutique Cosy Room
    • Stayed 1 night

    The room was lovely. Great location, only a few minutes to the city centre.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Boutique Individual Room
    • Stayed 1 night
    • Submitted via mobile

    Location perfect Staff helpful Beds comfy !

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Traditional Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Very grand room. Extremely comfortable.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Value for money - great for an overnight stay
    • Leisure trip
    • Solo traveller
    • Boutique Individual Room
    • Stayed 1 night

    The room was clean and comfy, could have been slightly bigger but again, you get what you pay for so I cannot fault them for the room size. I chose to book that. I was happy with my choice.

    Value for money - you get what you pay for, a great option for a budget overnight stay in a brilliant location, close to central Bath sights and everything is in easy reach by walk.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Lovely hotel and room, wish the kettle had worked. The breakfast was OK
    • Leisure trip
    • Family with young children
    • Traditional Cosy Room
    • Stayed 1 night
    • Submitted via mobile

    The kettle didn’t work in our room which was annoying to say the least. We managed to get our son to boil a kettle of water for us on the first evening but I didn’t want to disturb them early in the morning. No cups of tea for me in the morning 😥 boo hoo I just hope they replace it for the next

    Lovely room and comfy bed

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Great convenient place to stay
    • Leisure trip
    • Solo traveller
    • Boutique Individual Room
    • Stayed 1 night
    • Submitted via mobile

    All nice, a little pricey for the size of room

    Very lovely place, nice clean room

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Lovely hotel. Comfortable, clean, would recommend.
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was very small

    Ideal location and very clean.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Room for improvement
    • Leisure trip
    • People with friends
    • Traditional Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The standard of cleaning was not the best. Smell of damp in the room. The soap dispensers in the bathroom were caked in old soap, particularly underneath, they had not been cleaned for quite a while. The room was dusty. No chair to sit on in the room. Basic hanging space... a few hangers on a coat hanger, for clothes. Bed was lop sided. Room and bathroom cold, heating did not come on the entire time. Acceptable: just, for the cost, but room for huge improvement and attention to detail. Bathroom needed upgrade. Noisy during the night, some guests were inconsiderate and? early morning staff let doors bang behind them, but not sure who it was. Overall, disappointed sadly.

    Location great. Friendly staff.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Lovely central spot with exceptional staff
    • Leisure trip
    • Couple
    • Boutique Cosy Room
    • Stayed 1 night
    • Submitted via mobile

    The en suite although functional was extremely small. The main light switch wouldn't allow you to turn on just the en suite light at night, all the lights came on.

    Lovely central spot with great friendly helpful staff

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Gorgeous Bath property, in the heart of the city.
    • Leisure trip
    • Solo traveller
    • Traditional Cosy Room
    • Stayed 1 night
    • Submitted via mobile

    Gorgeous classic Bath street to step out into and feel like a local. Lovely historical building and great cosy double room.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Value for money. Excellent location. Friendly staff!
    • Business trip
    • Group
    • Traditional Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with having a safe in the room for valuables but other than that can’t fault it.

    Value for money. Great location in a quieter part of Bath. And most importantly staff is very friendly.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Great location, comfortable- I would return.
    • Leisure trip
    • Couple
    • Traditional Cosy Room
    • Stayed 1 night

    It was clean and everything looked nice, but a deep clean around the edges, skirtings etc could be done - but that’s just being picky!

    The room, cute little room, cosy! Breakfast was nice, staff were pleasant.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Not bad at all, expected nicer room decor
    • Leisure trip
    • Couple
    • Traditional Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Tatty decor in room

    Central location

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    This was our 3rd stay at Henrietta House, will come again!
    • Leisure trip
    • Couple
    • Traditional Cosy Room
    • Stayed 2 nights
    • Submitted via mobile

    The “Tidy” room was very small and cramped. We were moved to a standard room because of an electrical problem. It was much larger & more comfortable.

    Very nice English breakfast with several good options. Easy walk to the center of Bath, in a quiet, peaceful area. All staff were extremely helpful, accommodating and pleasant

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Ideal location and great value for money
    • Leisure trip
    • Solo traveller
    • Boutique Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Having to walk through the restaurant to get to my room at bust periods felt a little awkward.

    The property was in an ideal location and the room was really nice. There were some renovation works going on in the room next to mine which started quite early on my 1st morning but that's the only fault.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Boutique Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    They need to improve on their menus. They should provide a variety of menus They need to practice inclusion and diversity in their menus both breakfast and dinner. A buffet breakfast would improve their ratings

    The rooms are cosy, neat and homely Nora, Sebastian and Rajid are exceptionally pleasant.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Relaxed Night at Bath
    • Leisure trip
    • Solo traveller
    • Traditional Individual Room
    • Stayed 1 night
    • Submitted via mobile

    There's no clear sign outside the property, so it was a little difficult to recognize that you've reached. The property was so strict about check-in time. However; I was allowed to leave my luggage at the reception until the check-in time.

    Room was immaculate. Walking distance to top attractions in Bath. Receptionist was kind enough to keep my luggage safe until the check-in time.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Comfortable bed
    • Leisure trip
    • Solo traveller
    • Boutique Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Floors in bedroom and toilet were slanted. Shower door couldn’t close properly so the toilet floor was covered in water. Showerhead was leaking and spraying water onto the ceiling

    Bed was very comfortable. Temperature control was good. They had a lift

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very conveniently situated in the centre of bath.
    • Leisure trip
    • Couple
    • Boutique Cosy Room
    • Stayed 1 night

    First room was not suitable and we were quickly changed to another room.

    Staff were very helpful.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Relaxing, comfortable (when room was warm) convenient
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    I had to ask reception to put the heating on every time we got in /woke up, it was a pretty chilly weekend and as we couldn’t control/turn it on in our room so this was annoying. We was there for 3 nights.

    Very modern, and spacious room. Staff were lovely. Location was ideal very close to most ‘must do things’ in bath.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Beautiful building, great location
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    There was what sounded like a fan constantly on, but I didn’t speak to them about it so just put ear plugs in. Not a lot of places to hang towels.

    Great location, beautiful property. Breakfast was good, had to book a time slot. We were in the main building in the annex. Room was nice, good shower and comfy bed, with tea/coffee, bottles of water, plus iron and ironing board.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Boutique Cosy Room
    • Stayed 1 night
    • Submitted via mobile

    Unable to charge phones over night as electrical sockets seemed to be linked to one of the light switches. Not explained at check in and made train journey the next morning (tickets were on our phones) more stressful than anticipated.

    Cozy room was ample for 1 night. Excellent bathroom

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Well located with comfy small rooms
    • Leisure trip
    • Group
    • Boutique Individual Room
    • Stayed 1 night

    Well located with comfy small rooms

    Stayed in April 2024

Showing 1 – 25

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