27-29 Henrietta Street, Bath, BA2 6LR, United Kingdom
#26 of 42 hotels in Bath
Guests' ChoiceBased on 4358 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
9.0
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 5 May 2024
Joanna
United KingdomGorgeous classic Bath street to step out into and feel like a local. Lovely historical building and great cosy double room.
Stayed in May 2024
Reviewed: 4 May 2024
Kourosh
United KingdomCould do with having a safe in the room for valuables but other than that can’t fault it.
Value for money. Great location in a quieter part of Bath. And most importantly staff is very friendly.
Stayed in May 2024
Reviewed: 4 May 2024
Nds
United KingdomIt was clean and everything looked nice, but a deep clean around the edges, skirtings etc could be done - but that’s just being picky!
The room, cute little room, cosy! Breakfast was nice, staff were pleasant.
Stayed in May 2024
Reviewed: 3 May 2024
James
United KingdomTatty decor in room
Central location
Stayed in April 2024
Reviewed: 2 May 2024
Jodi
United StatesThe “Tidy” room was very small and cramped. We were moved to a standard room because of an electrical problem. It was much larger & more comfortable.
Very nice English breakfast with several good options. Easy walk to the center of Bath, in a quiet, peaceful area. All staff were extremely helpful, accommodating and pleasant
Stayed in May 2024
Reviewed: 2 May 2024
Fiona
IrelandHaving to walk through the restaurant to get to my room at bust periods felt a little awkward.
The property was in an ideal location and the room was really nice. There were some renovation works going on in the room next to mine which started quite early on my 1st morning but that's the only fault.
Stayed in May 2024
Reviewed: 30 April 2024
Ezugu
United KingdomThey need to improve on their menus. They should provide a variety of menus They need to practice inclusion and diversity in their menus both breakfast and dinner. A buffet breakfast would improve their ratings
The rooms are cosy, neat and homely Nora, Sebastian and Rajid are exceptionally pleasant.
Stayed in April 2024
Reviewed: 30 April 2024
Emilio
United Arab EmiratesThere's no clear sign outside the property, so it was a little difficult to recognize that you've reached. The property was so strict about check-in time. However; I was allowed to leave my luggage at the reception until the check-in time.
Room was immaculate. Walking distance to top attractions in Bath. Receptionist was kind enough to keep my luggage safe until the check-in time.
Stayed in April 2024
Reviewed: 30 April 2024
Nicholas
SingaporeFloors in bedroom and toilet were slanted. Shower door couldn’t close properly so the toilet floor was covered in water. Showerhead was leaking and spraying water onto the ceiling
Bed was very comfortable. Temperature control was good. They had a lift
Stayed in April 2024
Reviewed: 29 April 2024
Mike
United KingdomFirst room was not suitable and we were quickly changed to another room.
Staff were very helpful.
Stayed in April 2024
Reviewed: 29 April 2024
Chelsea
United KingdomI had to ask reception to put the heating on every time we got in /woke up, it was a pretty chilly weekend and as we couldn’t control/turn it on in our room so this was annoying. We was there for 3 nights.
Very modern, and spacious room. Staff were lovely. Location was ideal very close to most ‘must do things’ in bath.
Stayed in April 2024
Reviewed: 28 April 2024
Suzanne
United KingdomThere was what sounded like a fan constantly on, but I didn’t speak to them about it so just put ear plugs in. Not a lot of places to hang towels.
Great location, beautiful property. Breakfast was good, had to book a time slot. We were in the main building in the annex. Room was nice, good shower and comfy bed, with tea/coffee, bottles of water, plus iron and ironing board.
Stayed in April 2024
Reviewed: 28 April 2024
Samuel
United KingdomUnable to charge phones over night as electrical sockets seemed to be linked to one of the light switches. Not explained at check in and made train journey the next morning (tickets were on our phones) more stressful than anticipated.
Cozy room was ample for 1 night. Excellent bathroom
Stayed in April 2024
Reviewed: 28 April 2024
David
United KingdomWell located with comfy small rooms
Stayed in April 2024
Reviewed: 27 April 2024
Clifford
United KingdomA bit too smell and there was no bedside table one side although there was room for one. Also the toilet roll had a sharp edge which in my opinion was dangerous, a larger person would definitely find it hard to avoid catching their self on it. Completely unnecessary had an ordinary toilet roll hold been there. Just a coat hook to gang clothes on. No wardrobe
Location
Stayed in April 2024
Reviewed: 27 April 2024
Philip
United KingdomSlow-moving lift. But it's just an opportunity to slow life down a little and smell the (imaginary) roses...
Amazingly friendly staff: Rakeev, Saurabh and the team are just the most friendly, professional, and welcoming hotel team you could hope to find - they have an incredible 'can-do' attitude and are one of the main reasons we return to this establishment.
Stayed in April 2024
Reviewed: 26 April 2024
Alfonso
ArgentinaWell my room was 40mt walking distance from checking and breakfast, but was ok.
Location, super close to city centre, restaurants and shopping. Very elegant road!
Stayed in April 2024
Reviewed: 26 April 2024
Lisa
BelgiumBreakfast is basic, but okay. Only order, no buffet. The room wasn't really clean, a bit old and overpriced. It's certainly not a 4 stars hotel, rather 3 stars. The staff at the reception were rather unfriendly. One of them was really pushing us multiple times to write a great 9+ review, we felt very uncomfortable. The day after we received an e-mail asking again for a 10 stars review. Reviews should be honest (as I am writing now :-)!
Quiet room, nice shower, great location.
Stayed in April 2024
Reviewed: 25 April 2024
Henriques
United KingdomI think they're renovating some of the rooms one by one and my room smelt quite strongly of paint. Not a major problem as I did get used to it but I would've preferred a room without the smell.
Location is great and within walking distance of everywhere I needed to go. The Staff were very helpful and attentive. Room was a great size, very comfortable bed, nice and clean and with good amenities like toiletries, hairdryer and tea and coffee, with complimentary biscuits! I would definitely stay again.
Stayed in April 2024
Reviewed: 24 April 2024
Richard
United KingdomRoom was very hot. Had to keep windows open which, as they face the road, meant a little noise.
Great location, easy to park and good instructions from Hotel. Easy check in.
Stayed in March 2024
Reviewed: 24 April 2024
Roman
United KingdomDouble room, but double bed looks like single bad
Very clean, friendly staff, and good service
Stayed in April 2024
Reviewed: 24 April 2024
Shar18
IrelandWe choose a, small cosy room which was lovely and had a, huge bathroom with a bath. Our choice would be for a larger room next time but that's just personal choice.
Great building and location. Close to everything. Breakfast was great with a choice of freshly cooked options
Stayed in April 2024
Reviewed: 24 April 2024
Myleni
FranceCold service from staff, when we left our bags at the hotel after the check out they didn't put any tags on the suitcases. There was no room to keep the bags, they were just left in the hall, it didn't look safe
Well decorated room, location, good breakfast
Stayed in April 2024
Reviewed: 24 April 2024
Yubaraj
United KingdomLimited parking and expensive compared to podium car park No AC No hot water
Location only
Stayed in April 2024
Reviewed: 22 April 2024
Alex
United KingdomAlthough otherwise the room was very clean, the bathroom bin had not been emptied when we arrived.
The room was very comfortable, spacious and quiet. The staff were very friendly and the hotel is a in a great location just 5 minutes from the city centre.
Stayed in April 2024
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