York Racecourse, Tadcaster Road, York, YO24 1QF, United Kingdom
#92 of 104 hotels in York
Guests' ChoiceBased on 5981 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.3
Facilities
7.7
Staff
8.5
Value for money
7.5
Free WiFi
7.7
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End of dialog contentReviewed: 8 May 2024
Cullen
United KingdomWe requested double beds & room 122 was aweful bed bases and worse still was low pressure shower. Well finished but not up to speed. Turned out our son in 124 was perfect shower.
Reception Bar area
Stayed in May 2024
Reviewed: 8 May 2024
Margaret
United KingdomKing bed was 2 singles together, not very comfortable, will just get standard double next time.
Great location breakfast was really good.
Stayed in April 2024
Reviewed: 7 May 2024
Robert
United KingdomRoom carpet was rather grubby. The bathroom was far too small. The small size detracted from the comfort of the room as a whole.
Having not stayed at a Holiday Inn for some years, I was pleasantly surprised by the hotel, the room and the meals provided. I though that it was over priced, but it was a bank holiday weekend, so I suppose you try to squeeze as much money out of guests during holiday periods.
Stayed in May 2024
Reviewed: 7 May 2024
Kenneth
SpainThe bar price
We found the bar expensive. 1 1/2 pints of Boddingtons and 1 75ml of white wine, we picked the cheapest one. We were charged £20.
Stayed in May 2024
Reviewed: 6 May 2024
William
United KingdomThe shower wasn’t great and unfortunately there was no one to repair it,we were offered another room but it meant moving all our things ,the maintenance crew don’t work at the weekend which I thought was a strange, that probably needs addressing
The hotel was in a great location a short distance by bus from the city walls
Stayed in May 2024
Reviewed: 6 May 2024
Martin
United KingdomA bit far out of the city
Clean and presentable
Stayed in May 2024
Reviewed: 6 May 2024
Mark
United KingdomComfy big bed Excellent Breakfast Very large Car Park Very efficient and polite staff
Stayed in May 2024
Reviewed: 5 May 2024
Asha
United KingdomThe bathroom was very small and I did not particularly like the soap in the bathroom.
The room was lovely and spacious.
Stayed in May 2024
Reviewed: 5 May 2024
Daniel
United KingdomWas 4 rooms from reception, so had to put up with people walking past. Also had no room service even after leaving the door hanger out at 2 times during the day.
Stayed in May 2024
Reviewed: 5 May 2024
Caroline
United KingdomQuite basic , could do with an upgrade but think that is imminent anyway . For cost was justified
Good value for money for staying on a Friday night . Staff friendly
Stayed in May 2024
Reviewed: 5 May 2024
Karen
United KingdomNeeds updating
Good location
Stayed in May 2024
Reviewed: 4 May 2024
Jean
United KingdomThe bathroom was a bit cramped for space
Everything was good. Staff were friendly and helpful
Stayed in May 2024
Reviewed: 3 May 2024
Janet
United KingdomNo fridge in room
Clean and very friendly. Everything we needed at hand and food was lovely and very reasonable
Stayed in April 2024
Reviewed: 3 May 2024
Carole
United KingdomPillows were either too hard, too soft, small. Bed sheets were too small, not able to tuck in. Too hot.
Great location. Quiet
Stayed in May 2024
Reviewed: 1 May 2024
Valerie
United KingdomRoom very hot at night. We turned the radiator off but it still stayed hot. This did not spoil our trip. I would stay again. I think the thermostatic radiator valve was faulty.
Was lovely and clean. Nice breakfast options. Nice staff.
Stayed in April 2024
Reviewed: 1 May 2024
Christine
United KingdomOccasionally there was a smell of stagnant water coming through the air conditioning vent in the bedroom
Had everything there we required
Stayed in April 2024
Reviewed: 30 April 2024
Raliz
United KingdomStains on the sheets
Nice staff and reasonable price
Stayed in April 2024
Reviewed: 30 April 2024
Elena
Spainall ok
Good value for money, free and spacious parking, good breakfast, spacious room, ok surroundings, well-kept hotel.
Stayed in April 2024
Reviewed: 29 April 2024
Parry
United KingdomNothing
Excellent value,clean, comfortable. Breakfast was great.
Stayed in April 2024
Reviewed: 29 April 2024
Dennis
United KingdomOur room was next to the lift and on the Saturday night when people were coming back to the hotel it was very noisy, Sunday evening was a little quieter.
A very good location. The breakfast was very good, nicely cooked and very tasty and plenty of choice.
Stayed in April 2024
Reviewed: 29 April 2024
Linda
United KingdomPillows were a bit lumpy!
Breakfast good, staff great
Stayed in April 2024
Reviewed: 29 April 2024
Josephine
United KingdomA bit basic All the decoration needs an overhaul … it’s shabby and outdated
Clean , excellent location and staff were lovely and very helpful
Stayed in April 2024
Reviewed: 29 April 2024
Patricia
United KingdomUncomfortable bed
Nice polite staff very helpful.
Stayed in April 2024
Reviewed: 29 April 2024
Terrence
United KingdomThe staff were very friendly and helpful
Stayed in April 2024
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