Great location, right next to a train station which makes it easy to access most train lines around the area. Comfortable room and bed.

Stayed in April 2024

TV apps, no Netflix unfortunately just YouTube

Lovely accommodating staff and great location. Rooftop bar was also abit of me.

Stayed in April 2024

The room was very comfortable and extremely well maintained. Despite the carpeted floor, I had no problems as an allergy sufferer. The service was excellent, the room was stocked with coffee, tea, biscuits and water every day. I also had a wonderful view. There is a bar above the hotel. The drinks there are expensive but very delicous.

Stayed in April 2024

For my second time in London, I found this hotel to be excellent. I would choose this hotel again, and will actually choose it next time in London. the room was clean, spacious, well furnished, with taste and elegance. all perfect. attentive and friendly staff, all. thanks to Omar, very kind receptionnist. metro or bus station, next to the hotel entrance door. located in the heart of the city, a safe, elegant and interesting neighborhood. very happy with this hotel

Stayed in April 2024

Nothing

Service was amazing, went to drop off our bags so we could explore ahead of check in only for them to have our room available! Throughout the stay staff were nothing but lovely and attentive!!

Stayed in April 2024

Excellent location , we have fabulous view of the city offices

Stayed in April 2024

none

Great location! It was so handy as it was next to the Aldgate tube station, and it was walking distance to the Spitalfields Market and Bricklane. I booked this hotel as it was close to the Barbican by tube. The room was amazing (everything was perfect). I went to the 14th floor and the staff at the bar was really kind to me, seeing that I was a solo traveller and I was well taken care of. Plus, the view was awesome at dusk. Overall, they had a great team of staff, from reception to bar.

Stayed in February 2024

The room was small, no space to open the large suitcase.

Excellent location, next to Aldgate station (Metropolitan and Circle line) and Aldgate east station (District and Hammersmith & city lien) is only 3 minutes away on foot. Tower Gateway station (DLR access to the City Airport) is also 10 minutes walk. There are small supermarkets near by. The roof top bar has nice view of city but the drinks are expensive.

Stayed in April 2024

Nothing.

The room was very comfortable and clean. Reception staff very polite and helpful. Value for money.

Stayed in March 2024

Lifts a bit slow

Welcoming staff, great location, comfortable rooms and bathroom modern

Stayed in April 2024

Nothing!

Great hotel, very clean and beautifully decorated rooms. 20 second walk (if that!) from the Aldgate underground entrance so superbly located. Worked perfectly for us as we were at Wembley for a concert, didn’t need to change as Wembley Park is also on the Metropolitan line. Will definitely recommend to family and friends doing the same thing!

Stayed in March 2024

The room view on the other side of the nice view

The location

Stayed in March 2024

We liked everything about the hotel

We needed accommodation so I could run the Marathon. We loved the hotel and room. The service was exceptional. We used the new testament twice for great breakfasts. The room was VERY quiet, comfy and clean.

Stayed in April 2024

nothing

it was great

Stayed in April 2024

Just more information on check in such as roof top bar and informing us to swipe card in the lift to get it to work

Very clean and modern

Stayed in April 2024

Rooftop bar expensive

Excellent location . Very clean & comfortable. Staff friendly & helpful. Security at hotel very good.

Stayed in March 2024

Location, staff, and amenities were great.

Stayed in March 2024

Our room had a defect ventilation- and socket outlet in the bathroom. The bed was a bit smaller than we were used to. Nonetheless this hotel is a recommendation!

Staff was super friendly and helpful. Location for us was perfect. Quiet and a subway station next door.

Stayed in April 2024

I understand the dining area was being renovated so there was no chance to have breakfast.

The room was very comfortable and the en suite lovely and clean with very nice products. There was a great coffee machine and a kettle so it was possible to make a tea or coffee. It is very conveniently located being right next to the tube stop which is great if you are travelling with luggage. The staff are very friendly and helpful.

Stayed in March 2024

No breakfast

Right next to the Algate Metro and clean , modern rooms !

Stayed in April 2024

The restaurant is closed for refurbishment, not the hotels fault really, however maybe would have put this information on the booking page instead of receiving the message after paying but wouldn't mark the hotel down for this, there is plenty of places near by for food and the roof top bar for drinks is brilliant. Also, didn't see the point of the hotel taking a holding deposit on CC if restaurant isn't open to be able to charge food/drink to the room.

Everything - Smooth friendly check in, room was immaculate, location is good with the tube station next door and a short walk to Tower Bridge. Roof top bar, although completely separate to the hotel offer amazing cocktails and cracking views.

Stayed in April 2024

Staff ok Gym small Overpriced

Nice room Good location

Stayed in February 2024

It’s just missing a restaurant and room service, and the rooftop bar is often closed for private parties. I can’t wait for the bar and restaurant to reopen, it makes a difference after a long trip and day at work.

The staff, they’re amazing and go above and beyond.. the property is very clean and chic, spacious and well maintained. I regularly stay here as the location is great, and again, the staff are brilliant, particularly the front desk and concierge

Stayed in February 2024

The hotel at the time had no food option and the roof top bar was cramped, expensive, and overall overrated.

The room was nice and spacious, the hotel location was great right next to a tube station so easy to get around from our hotel.

Stayed in April 2024

mold in the bathroom

good location, beautiful view, friendly staff

Stayed in March 2024