9 Aldgate High Street, City of London, London, EC3N 1AH, United Kingdom
#183 of 1,015 hotels in London
Guests' ChoiceBased on 2595 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.7
Staff
9.0
Value for money
8.3
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 10, 2024
Michael
PolandIt’s location was absolutely perfect. Also, it had recently undergone a thorough renovation, so everything was really fresh in appearance. We took the basic room simply because we’re so active and rarely spend much time in a room, but it was still quite nice.
Stayed in June 2024
Reviewed: June 10, 2024
Holly
IrelandPillows uncomfortable
So close to subway station
Stayed in April 2024
Reviewed: June 10, 2024
Fabiola
SpainEverything was amazing!
The bed was absolutely divine, the room was perfect! We loved the location, also the staff was absolutely nice! Everything was 10!
Stayed in June 2024
Reviewed: June 9, 2024
Jordan
United KingdomRabble hanging around in front of the hotel at night, fortunately security were there
Very clean, super close to the tube station, lovely view
Stayed in June 2024
Reviewed: June 9, 2024
Teodora
RomaniaMetro and bus in close proximity. Friendly staff. Nice view from the rooftop. Room service every day. A bit overpriced, but that’s London.
Stayed in June 2024
Reviewed: June 9, 2024
Mubarak
United KingdomFantastic location.
Stayed in June 2024
Reviewed: June 9, 2024
Jayne
United KingdomNothing
It was amazing value. Very good location and extremely clean and modern.
Stayed in June 2024
Reviewed: June 8, 2024
Lilly
United KingdomBreakfast was great, fresh produce and attentive staff. The bed was extremely comfortable and all amenities were clean and good quality.
Stayed in June 2024
Reviewed: June 8, 2024
Jane
United KingdomPricing was odd. VAT included after price so cheap price was not actually THAT cheap and breakfast that was "included" actually was taken out of £50 security you had to place at time of checking. I contacted the hotel directly about this asking for an explanation but they never answered. As much as I enjoyed my stay I would not stay again nor recommend it despite having a lovely stay and staff were fabulous.
Staff fabulous and roof top bar fabulous. Rooms fair but nice vibe. Few things not working but over all comfortable.
Stayed in May 2024
Reviewed: June 8, 2024
Peter
NetherlandsNo covered area outside in front or next to the hotel.
Location, rooftop bar & terrace, terrace groundfloor.
Stayed in June 2024
Reviewed: June 7, 2024
Daniela
ColombiaI would recommend to put some more facilities as tooth paste and soap in the bathrooms.
It was a really nice stay. The bed was comfortable and the bar on the last floor was top tier.
Stayed in March 2024
Reviewed: June 6, 2024
Poljak
CroatiaWhat I liked the most was the service and excellency from the front desk and housekeeping. You are all doing such an incredible job and it shows. Thank you
Stayed in June 2024
Reviewed: June 5, 2024
Brittany
United States of AmericaThe bathroom flooded everytime we took a shower! The tiles weren't slanted enough to force the water down the drain. Keep in mind we had an accessible bathroom/room so that may have been the difference. Sometimes we had to wade through a crowd to get into the hotel/elevator because of the rooftop bar.
The rooms were decently sized and nicely decorated in shades of black, white, and gold. The bathroom was enormous and the water pressure was good. The hotel and restaurant staff were friendly, accommodating, and made our stay so pleasant. The Aldgate train station is right next door!
Stayed in June 2024
Reviewed: June 4, 2024
Deeya
United KingdomThe service was excellent. The staff decorated the room for a surprise anniversary trip it was lovely.
Stayed in June 2024
Reviewed: June 3, 2024
Amy
United KingdomShower could have been slightly cleaner.
Fantastic location and value for money! The staff were all very lovely, and even helped post back a shirt we left in the room. Will 100% be booking here again for my next stay in London.
Stayed in May 2024
Reviewed: June 3, 2024
Mark
AustraliaCan’t fault the property
Immaculate property with very high standards The rooms were cleaned to perfection, nothing was missed any assistance required was attended to immediately
Stayed in June 2024
Reviewed: June 3, 2024
Naomi
NetherlandsIf you want to go to the rooftop as a paying guest, you have to go all the way down to the reception first and then go back up. I think this is not very convenient towards guests.
Friendly staff, very clean rooms and good location.
Stayed in June 2024
Reviewed: June 3, 2024
Benjamin
FranceThe only bad note is an automatic light in the closet, that kept turning on everytime we move because it was not possible to close the door of closet completely… but we managed not to pay much attention to it.
Location, Service, the staff was very friendly and helpful… everything was excellent
Stayed in June 2024
Reviewed: June 2, 2024
Miss
United KingdomClose to everything, very clean Really enjoyed our stay
Stayed in June 2024
Reviewed: June 2, 2024
Mark
United Arab EmiratesLimited options for breakfast.
When I checked in the room that was given to me doesn’t have a/c. The reception guy helped me transferred to a new room and upgraded me to a suites. Given that I am so tired due to long travel and not feeling well the reception guy makes it as fast as he can so I can rest right away. Kiddos to the reception guy unfortunately I forgot his name.
Stayed in June 2024
Reviewed: May 31, 2024
Levent
United KingdomOnly thing I didn't like was we only stayed 2 nights
It was our first time staying Together and hotel saint made it an miracle by giving us their best room as a birthday gift. It was much more than we expected and we had so much fun.
Stayed in May 2024
Reviewed: May 31, 2024
Gareth
SwitzerlandAircon was very aggressive regardless of settings so I had to continually switch it on and off to achieve preferred ambient condition.
Location perfect for my needs, right next to a tube station and on the edge of the City. Room was large enough to work in, spotlessly clean and good shower.
Stayed in May 2024
Reviewed: May 31, 2024
Saff
CanadaN/a
Underground train next door. Walking distance to London Bridge. Close trian ride to museums and attractions
Stayed in May 2024
Reviewed: May 30, 2024
John
AustraliaEverything was great - if there was one negative it was that the lifts seemed very slow.
Check in was fantastic and the rooms were kept super clean. Really well located with 3 tube stations nearby.
Stayed in May 2024
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